SolvedRM1520 | Setting up a new annual claims case record: Format 1
From HM Revenue & Customs · Repayment Claims Manual
Complete Format 1 as follows
| Field | Notes and action required |
|---|---|
| CLAIMANT : NAME | Enter the name of the person making the claim on their own behalf or on behalf of someone else. RM1508 tells you how a name should be entered. |
| FILE CASE? | Enter Y or N |
| CAPACITY | If the claimant is claiming on behalf of someone else, enter the capacity in which the person is acting together with the name of the taxpayer, for example: Administrator of **AB Ltd Pension Fund, For*John*Brown*Jnr or RM1508 tells you how a name should be entered. |
| CORRES HELD | Leave blank |
| ADDRESS | Enter the address of the person whose name you entered in CLAIMANT : NAME, RM1512 tells you how an address should be entered. |
| RLS? | N will be shown. Do not amend. |
| ABROAD? | N will be shown. Do not amend where the address is, within the United Kingdom, the Isle of Man or the Channel Islands is one of Her Majesty’s ships or with British forces abroad or an address which has a British Forces Post Office (BFPO) number. If the address is not one of the above, amend the entry to Y. |
| DATE OF BIRTH | Enter the taxpayer’s date of birth, if known. Enter it in the format DD/MM/YY or DDMMYY, for example, 03/08/52 or 030852. If the taxpayer was born before 1901, leave blank or if the taxpayer is not an individual leave blank. |
| SPOUSE DATE OF BIRTH | If the taxpayer is married enter the spouse’s date of birth, if known. Enter it in the format DD/MM/YY or DDMMYY. If the spouse was born before 1901, leave blank or if the taxpayer is unmarried or not an individual leave blank. |
| NI NUMBER | Enter the taxpayer’s National Insurance number if known. Make any entry in the usual format of 2 letters followed by 6 numbers and lastly a suffix letter or a question mark. Do not enter a National Insurance number which begins with QQ. |
| GRADING | There must be an entry which is one of the following: RO, RE, INSP. RO will be shown. Amend it if, exceptionally, the overall responsibility for the case is that of an officer of a higher grade. An RA cannot have overall responsibility for a casse. |
| CLAIMANT TYPE - INDIVIDUAL | Enter IND - - IT MUST BE IND IF THERE IS AN ENTRY IN DATE OF BIRTH, DSPOUCE DATE OF BIRTH OR NI NUMBER |
| CLAIMANT TYPE - RETIREMENT BENEFIT SCHEME | Enter RBS |
| CLAIMANT TYPE - TRADE UNION | Enter TU |
| CLAIMANT TYPE - REGISTERED FRIENDLY SOCIETY | Enter RFS |
| CLAIMANT TYPE - UNREGISTERED FRIENDLY SOCIETY | Enter UFS |
| CLAIMANT TYPE - ANY OTHERS | Enter OTHER |
| SEX | If the taxpayer is an individual enter M or F or if the taxpayer is not an individual, leave blank. |
| MARITAL STATUS | If the marital status is known enter, MAR if married, SNG if single. If the taxpayer is not an individual, leave blank. The entry must be MAR if there is a date in SPOUSE DATE OF BIRTH. |
| DECEASED? | Enter Y if the taxpayer is deceased. The field must be blank if the taxpayer is not an individual. |
| SIGNALS | This field will only be present when an Inspector uses CZ. Enter INSP-ONLY to restrict access to the claims case record. If the INSP-ONLY signal is set. Only an Inspector can use CZ or CL. Y must be shown in the FILE CASE? field. |
| DATE CASE CEASED | Leave blank. |
| TRANSFERRED TO : | Leave blank. |
| AT REFERENCE : | Leave blank. |
| NOTES | This line is limited to 78 characters. You can enter any note which will be useful. Remember the taxpayer has the right to apply for a copy of his or her computer record. Do not make any entry which would cause offence or that you do not want the taxpayer to see. |
| AGENT CODE | Check the District Agent list for the code of the agent acting. If a code has been allocated enter it here. The entry must consist of one letter followed by two numbers for example A01. |
| AGENT SCREEN REQUIRED? | This will be shown as Y and cannot be changed when you are setting up a new case. |