SAM121371 | Returns: individuals returns: capture operators guidance - return
From HM Revenue & Customs · Self Assessment Manual
Individuals Return
The majority of return entries can be captured from the return without you having to consider the effect of each entry on the case as a whole. There are occasions however when you must stop and think about, and possibly calculate, amounts that have to be entered during capture.
During capture of return information you will be presented with warnings that advise you of unlikely situations and of situations where you should consider the case more fully and take clerical action.
You will not see warnings in all situations where you need to take clerical action and this guidance is designed to act as an aid in identifying entries on a return for which you will not be prompted by a warning to take action.
In all cases you should read all the information given in the Additional Information boxes on the return and read and act upon as necessary any warning messages that are displayed.
The list is in the order that a return is presented. You need only refer to this list if the box is completed or relevant claim has been made
The remainder of this subject is presented as follows
Main Tax Return (SA100)
General points to note
Coding income from the SA Return - points to note
Short Tax Return (SA200)
Main Tax Return (SA100)
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General points to note
You should also be aware of the following when capturing a return:
Coding income from the SA Return - points to note
Short Tax Return (SA200)
Select the box number you require information on
1.1
Where a date of birth has not been entered in box 1.1, but Age Allowance has been allowed in the code and the date of birth is shown on the PAYE Service record, you should
Enter the date of birth, taken from the PAYE Service record, in box 1.1 of the return
Note the return in pencil that the PAYE Service record shows the taxpayer is over 65
Enter a Customer Service Message advising the taxpayer of the action you have taken
Leave Age Allowance in the code number for CY and CY+1
1.2 completed
If the taxpayer has made an entry in this box
Update the taxpayer’s record
See subject ‘Taxpayer Detail Changes’ (SAM121120)
1.5
If the taxpayer has made an entry in this box, form SA108 and supporting Capital Gains computations should be forwarded with the return. The computations can either be included in box 35 of the SA108, or submitted as an attachment.
Where form SA108 and Capital Gains computation are included
Log the return and capture return details in the usual way on the SA200 screen
Use the [Transform to Main] option to convert the SA200 data to the SA100 screen
Capture the SA108 details
Where neither SA108 nor Capital Gains computation are attached
Log the return and forward to SA Post Room, Netherton, for processing through Automated Data Capture (ADC)
2.2 to 2.5
Where more than one source has been included in the Employment section of the return
The income, tax deducted, benefits and expenses claimed for each source will be combined within these boxes
2.6A and / or 2.6B
The information required for boxes 2.6A and 2.6B will be obtained by the computer system and displayed automatically in view boxes. Where the information held on the PAYE Service is 0 (zero), then the computer will show 0 (zero) in the relevant view box at 2.6A or 2.6B.
You will not have to access the PAYE computer system to obtain these details, other than in exceptional cases where the information from PAYE is unavailable or corrupt.
Where the information is not available, then the relevant view box at 2.6A or 2.6B will remain blank. Where the information is corrupt, then the relevant view box at 2.6A or 2.6B will show XXXXXX. You must obtain the information from the PAYE Service and enter the amount, or 0 (zero) where there are no entries, in the relevant capture box.
In all cases, you should
Enter in the capture box the details already extracted from the PAYE Service and shown in the view box. To make the entry, select the tab key or select the capture box with the mouse pointer
See subject ‘Returns Which Include a PAYE Source of Income’ (SAM121210)
3.2
Update the taxpayer’s record
3.3
Following capture of the return a work item is created if box 3.3 is completed. When you capture the return
Use a Customer Service Message to advise the taxpayer that you will review the payments on account for the following year as soon as possible
3.12A to 3.12D
Entries will be required in these boxes if there is an entry in either box 3.2 or box 3.3 (date of commencement or cessation).
To enable you to enter details of adjustments to arrive at the taxable profit or loss from the business
Follow the instructions in the subject ‘Short Tax Rejections’ Work List (SAM125160)
If appropriate, refer the case to the HO Tech to provide details of any entries to be made in respect of
Basis period commencement
Basis period cessation
Trade adjustments
Overlap relief used
3.13
A tick in box 3.13 indicates that no Class 4 NIC is to be charged on this source.
3.14
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4.1
When a return is captured and the NIBACT signal is set, the information required for box 4.1 will be obtained by the computer system and displayed automatically in the view box. Where the information held on the PAYE Service is 0 (zero), then the computer will show 0 (zero) in the view box.
You will not have to access the PAYE Service to obtain these details, other than in exceptional cases where the information from the PAYE Service is unavailable or corrupt.
Where the information is not available, then the view box will remain blank. Where the information is corrupt, then the view box will show XXXXXX. You must obtain the information from the PAYE Service and enter the amount, or 0 (zero) where there are no entries, in the relevant capture box.
In all cases, you should
Enter in the capture box the details already extracted from the PAYE Service and shown in the view box. To make the entry, select the tab key or select the capture box with the mouse pointer
9.1
If the gross amount of pension contributions claimed exceeds the computer calculated amount of total earnings, an error message will be displayed and the entry in this box will be automatically repaired to the correct amount. In order to complete capture of the return correctly
Go back from the error message to box 9.1 and choose to calculate again
Question 11
The taxpayer should complete either box 11.1 to claim the full Married Couple’s Allowance or box 11.2 to notify allocation of the minimum amount of Married Couple’s Allowance.
Where the name of the spouse /civil partner has been entered at box 11.1 and a tick has been entered at box11.2
Check the SA record, SA Notes and other entries on the return to confirm the correct position regarding the claim and any allocation of the allowance
Delete the incorrect entry at the relevant box
Enter a Customer Service Message advising the taxpayer of the action taken
Question 12
If the taxpayer has completed boxes 12.1 to 12.6
Check that a BACS repayment can be made using the information given. Refer to the field help in function CAPTURE RETURN for relevant box numbers for more information
Where you identify a potential BACS failure, such as where the account number is incomplete
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Enter a tick in box 9 of the Finishing your Tax Return section page TR5 to ensure a cheque is issued automatically to the taxpayer
If the taxpayer requests repayment by cheque in a letter or attachment, in function CAPTURE RETURN
Use the ‘Short’ option to enter all details from the return on SA200 capture screens.(This content has been withheld because of exemptions in the Freedom of Information Act 2000)(This content has been withheld because of exemptions in the Freedom of Information Act 2000)
(This content has been withheld because of exemptions in the Freedom of Information Act 2000)
Enter a tick in box 9 of the Finishing your Tax Return section page TR5 to ensure a cheque is issued automatically to the taxpayer
If the taxpayer has completed boxes 12.7 to 12.9
Check that a repayment to charity can be made using the information given. Refer to the field help in function CAPTURE RETURN for relevant box numbers for more information
Where you identify a potential failure, such as an invalid charity code, and there are no entries at boxes 12.1 to 12.6(This content has been withheld because of exemptions in the Freedom of Information Act 2000)(This content has been withheld because of exemptions in the Freedom of Information Act 2000)(This content has been withheld because of exemptions in the Freedom of Information Act 2000)
(This content has been withheld because of exemptions in the Freedom of Information Act 2000)
Enter a tick in box 9 of the Finishing your Tax Return section page TR 5 to ensure a cheque is issued automatically to the taxpayer
12.11
If PAYE service source
In all cases, obtain entry from the PAYE Service Tax Code History and Financial Event Summary screens
See subject ‘Returns Which Include a PAYE Source of Income’ (SAM121210)
12.13
If there is an entry here, the customer is indicating that their PAYE code should not be used to collect any tax that may be due in respect of non-PAYE income (this includes untaxed interest, higher rate tax on taxed investment income but does not include employment pension or social security income).
You should
Set the ‘Auto Closure Inhibited’ signal if this is not already noted on the SA record
Use the SEES Notes Paster - (Self employment - Tax Payer Records - Inhibit Auto Closure) to make the SA Note ‘Inhibit Auto Closure signal set re BOX 12.13 for 2008’.
Use the SEES Notes Paster - (Self employment - Tax Payer Records - Non PAYE income objection) to enter the message ‘Customer objects to coding Non PAYE income ‘Additional tax will be paid via SA’ on both PAYE and SA NOTES
If there is no entry in this box and the Auto Closure Inhibit signal is set as a result of box 23.1a on the 2008 return
Check the taxpayer has not made contact since submitting the 2009 return asking that the non PAYE income is not included in the PAYE code. If the taxpayer has, treat as if an entry had been made in box 12.13
Otherwise
Remove the Auto Closure Inhibit signal
Include any non PAYE income in Coding Assistant so that the appropriate deduction will be included in the PAYE code
Remove any SA Note previously set regarding a non PAYE income objection
SA108 Box 10 or 17
Where there is an entry in any of these boxes, relating to relevant transactions, the taxpayer must provide additional information in respect of each individual transaction in the computation with the form SA108.
If there is an entry in these boxes but the additional information is not supplied
Enter the figures from the return in boxes 10 or 17
Note the omission of the additional information and set a Potential Selection for Enquiry signal
Review for the opening of a Section 9A enquiry
SA108 Box 26
See section ‘Claims Made Outside a Return’ (SAM114000 onwards)