SW09120 | Customer Engagement: Appoint a Customer Organisation Representative
From HM Revenue & Customs · Shared Workspace Business Manual
Once a Customer Organisation has agreed to use Shared Workspace, the Business Unit must advise the organisation to appoint a Customer Organisation Representative (COR).
It is for the organisation to choose who they appoint but the Business Unit must advise them that the COR should have sufficient authority to
Register their organisation to use the Shared Workspace Room
Appoint the first two Customer Nominated Contacts SW04520