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Contents

Official guidance
Tax Credits Manual

TCM0066000 · Claims - capture (L-P)

  • TCM0066040 · Logging claims
  • TCM0066060 · Lone Parent Obligation - customer starts work before effective date of claim
  • TCM0066080 · Lone Parent Obligation - new claims
  • TCM0066100 · Manual capture helpcard
  • TCM0066120 · NINO incorrectly entered during capture (Info)
  • TCM0066140 · NINO provision and verification (Info)
  • TCM0066180 · Personal acting bodies - incomplete applications work list items
  • TCM0066200 · Personal acting bodies - referral from Contact Centre or correspondence
  • TCM0066320 · Progress update requested by customer (AG)
  • TCM0066020 · Logging claims (Info)
  • TCM0066240 · Polygamous marriages (AG)
  1. Claims - capture (L-P): contents
  2. Claims - capture (L-P): NINO incorrectly entered during capture (Info)

TCM0066120 | Claims - capture (L-P): NINO incorrectly entered during capture (Info)

From HM Revenue & Customs · Tax Credits Manual

If you realise that you have used the wrong NINO whilst using Function CAPTURE APPLICATION you mustn’t select [Store], otherwise the claim will be stored on the computer and appear on the Incomplete Applications work list.

Instead, you must abandon the function by selecting [Cancel] and start again.

If you realise you have used the wrong NINO after you have selected [Store]

  • take a note of the correct details

  • use Function CAPTURE APPLICATION using the NINO that you used before

  • record your action in the Application Notes field on the Summary Information screen

  • contact your own support unit area.

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