SolvedTCM0322580 | Extra information - miscellaneous information: Tax credits forms - retention periods
From HM Revenue & Customs · Tax Credits Manual
For further information follow the guidance in TCM1000057
| Number | Description | Retention period |
|---|---|---|
| 396(NTC)(Notes) | Tax Credit Penalty Determination Notes | Claim information - retain for tax year plus five years |
| C904(NTC) | Local Action Notice (TC Overpayment) | Claim information - retain for tax year plus five years |
| R92TC | Giro cheque Request | Claim information - retain for tax year plus five years |
| MS163 | Certificate of Full Disclosure | Claim information - retain for tax year plus five years |
| TC094(NTC) | ACO Calculate Expected Settlements | Claim information - retain for tax year plus five years |
| TC100(NTC) | Immigration Status Enquiry | Claim information - retain for tax year plus five years |
| TC100(NTC)(NI) | Immigration Status Enquiry - NI | Claim information - retain for tax year plus five years |
| TC154 | Customer sent to DWP for NINO allocation | Claim information - retain for tax year plus five years |
| TC157(NTC)(NI) | Tax Credits Residency Enquiry | Claim information - retain for tax year plus five years |
| TC170 | NIRS2 Amendment Required to WTC | Action and scrap |
| TC228 | Confirmation Appointee is needed | Claim information - retain for tax year plus five years |
| TC241(FAX) | Payments Fax Sheet | Claim information - retain for tax year plus five years |
| TC241(Fax) | Replacement Giro Fax Sheet | Claim information - retain for tax year plus five years |
| TC241(NTC) | Declaration Lost Payment | Claim information - retain for tax year plus five years |
| TC241(NTC) | Cut Version of TC241(Lost payment) | Claim information - retain for tax year plus five years |
| TC241(NTC)(NI) | NI Version of TC241(NTC) | Claim information - retain for tax year plus five years |
| TC33(NTC) | Debt Recovery Record | Claim information - retain for tax year plus five years |
| TC37(NTC) | Tax Credits Debt Management | Claim information - retain for tax year plus five years |
| TC37SO(NTC) | Tax Credits Debt Stand-Over/amendment | Claim information - retain for tax year plus five years |
| TC406(NTC)(NI) | Tax Credits Nationality Enquiry | Claim information - retain for tax year plus five years |
| TC49a/TC49 (Enquiry Centres only) | Tax Credits/Child Benefit Receipt Book | Retain on site for 18 months then scrap |
| TC56(NTC) | Post Office Reward Authorisation | Action and scrap |
| TC56(NTC) (Notes) | Post Office Reward Scheme Notes | Action and scrap |
| TC57(NTC) | Post Office Reward Consideration | Action and scrap |
| TC58(NTC) | Tax Credits Giro Request | Claim information - retain for tax year plus five years |
| TC600 | Claim Form | Retain for tax year plus five years |
| TC600 (Notes) | Guidance Notes | Action and scrap - if contains customer information retain for tax year plus five years |
| TC600A | Additional Pages for Claim Form (TC600) | Part of claim - retain for tax year plus five years |
| TC601 | Rejection Notice | Action and scrap - if contains customer information retain for tax year plus five years |
| TC601 (MAN) | Decision notice | Action and scrap - if contains customer information retain for tax year plus five years |
| TC602 | Award Notice | Signed returned - retain for tax year plus five years |
| TC602 Insert | A4 Single Sided Portrait | Action and scrap - if contains customer information retain for tax year plus five years |
| TC602 Insert 04/04 | A4 Single Sided Portrait | Action and scrap - if contains customer information retain for tax year plus five years |
| TC602 Notes | Notes to Accompany the Award Notice | Action and scrap - if contains customer information retain for tax year plus five years |
| TC602 Notes | Notes to Accompany the Award Notice | Action and scrap - if contains customer information retain for tax year plus five years |
| TC603D | Annual Declaration - RDC | Claim information - retain for tax year plus five years |
| TC603D Notes | Notes to Accompany Annual Declaration | Action and scrap - if contains customer information retain for tax year plus five years |
| TC603D2 | Annual Declaration | Action and scrap - if contains customer information retain for tax year plus five years |
| TC603R | Statement of Circumstance - Renewal | Action and scrap - if contains customer information retain for tax year plus five years |
| TC603R Notes | Statement of Circumstances Notes | Action and scrap - if contains customer information retain for tax year plus five years |
| TC603RD Notes | Annual Declaration Notes | Action and scrap - if contains customer information retain for tax year plus five years |
| TC606 | Reminder Notice | Action and scrap - if contains customer information retain for tax year plus five years |
| TC606(Man) | Award Notice Reminder | Action and scrap - if contains customer information retain for tax year plus five years |
| TC609 | Enquiry Form | Claim information - retain for tax year plus five years |
| TC610 | Notice to pay | Claim information - retain for tax year plus five years |
| TC612 | Transition Insert | Action and scrap - if contains customer information retain for tax year plus five years |
| TC612 | Transition Insert | Action and scrap - if contains customer information retain for tax year plus five years |
| TC618 | Return Unsigned Award Notice | Action and scrap |
| TC620 | Appeal Acknowledgement Letter | Claim information - retain for tax year plus five years |
| TC621 | Appeal Details Requests | Claim information - retain for tax year plus five years |
| TC622 | Appeal Outcome | Claim information - retain for tax year plus five years |
| TC632 | Closing Letter for Pre Award Examination | Claim information - retain for tax year plus five years |
| TC643 | Introductory Letter | Action and scrap |
| TC643 (SA) | Mailshot to S/E CTC customers | Action and scrap |
| TC643a | Introductory Letter | Action and scrap |
| TC643b | Introductory Letter | Action and scrap |
| TC645(GB) | POCA Letter | Claim information - retain for tax year plus five years |
| TC645(NI) | POCA - Personal Invitation Document | Claim information - retain for tax year plus five years |
| TC645(R2) | POCA - Further Reminder | Claim information - retain for tax year plus five years |
| TC645R | Reminder for TC645 | Claim information - retain for tax year plus five years |
| TC646 | Acknowledgement Letter | Action and scrap |
| TC646(Man) | Acknowledgement Letter | Action and scrap |
| TC648 | TCO General Form | Claim information - retain for tax year plus five years |
| TC648 | Internal Referral/Record of Phone Call | Claim information - retain for tax year plus five years |
| TC649 | Phone Record of a Change of Circs | Claim information - retain for tax year plus five years |
| TC651 | Renewals Mailshot | Action and scrap |
| TC652 | Bank and PVE Enquiry | Claim information - retain for tax year plus five years |
| TC653 | Request for Correct Account Details | Claim information - retain for tax year plus five years |
| TC654 | Confirm Customer’s Nationality | Claim information - retain for tax year plus five years |
| TC655 | Child Not Matched/In More Than 1 House | Claim information - retain for tax year plus five years |
| TC655 MIG | Word Doc Based on TC655 | Claim information - retain for tax year plus five years |
| TC656 | Child in 2 or More NTC Households | Claim information - retain for tax year plus five years |
| TC656 MIG | Word Doc Based on TC656 | Claim information - retain for tax year plus five years |
| TC657 | Customer in More Than 1 NTC Household | Claim information - retain for tax year plus five years |
| TC657 MIG | Word Doc Based on TC657 | Claim information - retain for tax year plus five years |
| TC659 | Customer Appearing in Other Household | Claim information - retain for tax year plus five years |
| TC659 MIG | Word Doc Based on TC659 | Claim information - retain for tax year plus five years |
| TC660 | Young Person - Customer in Other House | Claim information - retain for tax year plus five years |
| TC661 | Death of An Adult | Claim information - retain for tax year plus five years |
| TC662 | Death of An Child | Claim information - retain for tax year plus five years |
| TC664 | Additional Change of Circ’s Info Request | Claim information - retain for tax year plus five years |
| TC664(IREC) | Additional Change of Circ’s Info Request | Claim information - retain for tax year plus five years |
| TC666 | Replacement Birth Cert Request | Action and scrap |
| TC667 | Change To Current Year Income | Claim information - retain for tax year plus five years |
| TC668 | Request to Employer for PAYE details | Claim information - retain for tax year plus five years |
| TC671Part 1 | Missing Bank Account Details | Claim information - retain for tax year plus five years |
| TC671Part 2 | Only to be issued with Part 1 | Claim information - retain for tax year plus five years |
| TC673 | Cease Entitlement Letter | Claim information - retain for tax year plus five years |
| TC681 | Priority Referral Form | Claim information - retain for tax year plus five years |
| TC684 | Bank Liaison Section Enquiry To Bank | Claim information - retain for tax year plus five years |
| TC685 | Bank Liaison Section - Enquiry to Recipient | Claim information - retain for tax year plus five years |
| TC686 | Bank Enquiry - Payment Confirmation | Claim information - retain for tax year plus five years |
| TC687 | BACS Recall/Payments Enquiry Fax | Claim information - retain for tax year plus five years |
| TC688 | Amount of Taxable Benefit | Claim information - retain for tax year plus five years |
| TC689 | Request for Agent to Act | Retain permanently |
| TC691 | Temporary Absence From UK | Claim information - retain for tax year plus five years |
| TC693 | Cross-Border Request for Information | Claim information - retain for tax year plus five years |
| TC694 | Cross-Border Information to FIS | Claim information - retain for tax year plus five years |
| TC695 | Crown Servants CC Provider Not Used | Claim information - retain for tax year plus five years |
| TC696 | Republic of Ireland Benefits Request | Claim information - retain for tax year plus five years |
| TC697 | Cross-Border Letter Advising FIS Claim | Claim information - retain for tax year plus five years |
| TC698 | A/C Missing From TC600 - Info Request | Claim information - retain for tax year plus five years |
| TC700 | PVE Start Notices | Claim information - retain for tax year plus five years |
| TC700(Man) | Manual Version of PVE Start Notice | Claim information - retain for tax year plus five years |
| TC701 | PVE Amendment Notices | Claim information - retain for tax year plus five years |
| TC701(Man) | Summary of Amendment Notice | Claim information - retain for tax year plus five years |
| TC702 | PVE Stop Notices | Claim information - retain for tax year plus five years |
| TC702(Man) | PVE Stop Notice | Claim information - retain for tax year plus five years |
| TC703 | PVE Emergency Stop Notices | Claim information - retain for tax year plus five years |
| TC703(Man) | Emergency Stop Notice | Claim information - retain for tax year plus five years |
| TC704 | PVE RE-start Notices | Claim information - retain for tax year plus five years |
| TC704(Man) | Summary of Re-Start Notice | Claim information - retain for tax year plus five years |
| TC711 | Funding Awareness & Application | Claim information - retain for tax year plus five years |
| TC712 | Funding Notice | Claim information - retain for tax year plus five years |
| TC715 | Employer Funding Stop Notice | Claim information - retain for tax year plus five years |
| TC716 | Funding Renewal | Claim information - retain for tax year plus five years |
| TC717 | Employer Funding Change of Circ’s | Claim information - retain for tax year plus five years |
| TC718 | Reallocation of Funding Notice | Claim information - retain for tax year plus five years |
| TC718 | Reallocation of Funding | Claim information - retain for tax year plus five years |
| TC718 | Reallocation of Funding | Claim information - retain for tax year plus five years |
| TC806 | PFA/CrossBorder Cases Disallowance | Claim information - retain for tax year plus five years |
| TC810 | To MS Notice That Tax Credits Rejected | Claim information - retain for tax year plus five years |
| TC811 | Authority to Pay Benefits-No Claim Made | Claim information - retain for tax year plus five years |
| TC812 | CTC Held Pending Cross Border Decision | Claim information - retain for tax year plus five years |
| TC813 | Working In UK/Other Member State | Claim information - retain for tax year plus five years |
| TC815 | Bank A/C Details-Issued With TC815L | Claim information - retain for tax year plus five years |
| TC815L | Letter Advising Customer To Open A/C | Claim information - retain for tax year plus five years |
| TC816 | Customer Abroad Evidence of Identity Request | Claim information - retain for tax year plus five years |
| TC817 | Customer Abroad, NINO Details | Claim information - retain for tax year plus five years |
| TC818 | Disability Change of Circ’s Letter | Claim information - retain for tax year plus five years |
| TC819 | Tax Credits Claim - Backdating | Claim information - retain for tax year plus five years |
| TC819(Man) | Tax Credit Arrears following Benefit | Claim information - retain for tax year plus five years |
| TC819A | Incorrect Income Used in Calculation | Claim information - retain for tax year plus five years |
| TC821 | Confirmation of Info Supplied By 3rd Party | Retain permanently |
| TC823 | Annual Declaration late reply | Claim information - retain for tax year plus five years |
| TC827(GB) | PFA Reminder | Claim information - retain for tax year plus five years |
| TC827(NI) | PFA Reminder | Claim information - retain for tax year plus five years |
| TC828 | Family Benefits Info Request (Renewals) | Claim information - retain for tax year plus five years |
| TC829 | Annual Declaration Incomplete | Claim information - retain for tax year plus five years |
| TC829R | Annual Declaration Incomplete(Reminder) | Action and scrap - if contains customer information retain for tax year plus five years |
| TC830 | Death of Adult-Review/Declaration Req | Claim information - retain for tax year plus five years |
| TC836 | Enquiry to Child Care Providers MAILSHOT | Action and scrap |
| TC836 | Childcare Provider-Request for Info | Action and scrap |
| TC839 | Award Form Issued-Death of H/H Member | Claim information - retain for tax year plus five years |
| TC840 | A8 Nationals - Right To Reside Q’s | Claim information - retain for tax year plus five years |
| TC841 | A8 Nationals - Not eligible for CTC | Claim information - retain for tax year plus five years |
| TC1102 | A8 Nationals - Not eligible for WTC | Claim information - retain for tax year plus five years |
| TC843 | A8 Nationals - Right of residence advice CoC | Claim information - retain for tax year plus five years |
| TC846 | DOP- Request to reconsider tax credits | Claim information- Retain for tax year plus five years |
| TC847 | Authority to Act Form | Retain permanently |
| TC848 | TC689 or 64-8 Received, More Info Req’d | Retain permanently |
| TC848A | TC848 Supporting Word Template | Retain permanently |
| TC848B | TC848 Supporting Word Template | Retain permanently |
| TC849 | Request Estimated Income | Claim information - retain for tax year plus five years |
| TC857(P) | Manual Payment Request | Claim information - retain for tax year plus five years |
| TC859 | Remission Letters | Claim information - retain for tax year plus five years |
| TC859(NI) | Remission Letters (NI) | Claim information - retain for tax year plus five years |
| TC864 | Mailshot-Increased amounts childcare costs | Action and scrap |
| TC912 | Appointment to Act | Retain permanently |
| TC1125 | Tax Credit Nationality and Immigration | Claim information - retain for tax year plus five years |
| TCL2 | NTC Newsletter | Action and scrap - if contains customer information retain for tax year plus five years |
| TCL3 | NTC Newsletter | Action and scrap - if contains customer information retain for tax year plus five years |
| TCL4 | Newsletter Covering Note Spring 05 | Action and scrap - if contains customer information retain for tax year plus five years |
| TCL5 | Newsletter Covering Note Summer 05 | Action and scrap - if contains customer information retain for tax year plus five years |
| Official Error paper work | Misc Paper work | Claim information - retain for tax year plus five years |
| M1 referral | Mismatches | Claim information - retain for tax year plus five years |
| M1 referral | Incorrectly ended cases | Action and scrap - if contains customer information retain for tax year plus five years |
| ADD 4 | Access to DWP Data test check form | Retain on site for six months then scrap |
| WAM referrals | Wider Access Mailbox referrals | Action and scrap |
Note: Any items that cannot be traced (linked to a customer) will be destroyed.