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Official guidance
Anti-money laundering guidance for supervised businesses
  • AMLG1100 · Guidance for all sectors: Introduction
  • AMLG1200 · Guidance for all sectors: Legislation
  • AMLG1300 · Guidance for all sectors: Civil Penalties and Criminal Prosecution
  • AMLG1400 · Guidance for all sectors: Imposing civil penalties on officers of a business &
  • AMLG1500 · Guidance for all sectors: Registration
  • AMLG1600 · Guidance for all sectors: Fit and Proper Test and Approval Checks
  • AMLG1700 · Guidance for all sectors: Senior managers
  • AMLG1800 · Guidance for all sectors: Risk Assessment
  • AMLG1900 · Guidance for all sectors: Policies, Controls and Procedures (PCPs)
  • AMLG11000 · Guidance for all sectors: Nominated Officers and Compliance Officers within your business
  • AMLG11030 · Guidance for all sectors: Training
  • AMLG11100 · Guidance for all sectors: Reporting Suspicious Activity
  • AMLG11200 · Guidance for all sectors: Parent undertakings and managing subsidiaries and branches
  • AMLG11210 · Guidance for all sectors: Additional considerations for businesses using agents or branches
  • AMLG11300 · Guidance for all sectors: Customer due diligence (CDD)
  • AMLG11400 · Guidance for all sectors: Identifying and verifying your customers
  • AMLG11410 · Guidance for all sectors: Reliance
  • AMLG11411 · Guidance for all sectors: Ongoing monitoring of business relationships
  • AMLG11500 · Guidance for all sectors: Simplified Due Diligence
  • AMLG11600 · Enhanced due diligence (EDD)
  • AMLG11630 · Guidance for all sectors: Source of Funds & Source of Wealth
  • AMLG11640 · Guidance for all sectors: FATF Call for Action Countries
  • AMLG11650 · Guidance for all sectors: Politically Exposed Persons (PEPs)
  • AMLG11700 · Guidance for all sectors: Record Keeping
  • AMLG2100 · Sector Specific Guidance: Art Market Participant Guidance
  • AMLG2200 · Sector Specific Guidance: Estate Agent Business Guidance
  • AMLG2300 · Sector Specific Guidance: Letting Agent Business Guidance
  • AMLG2400 · Sector Specific Guidance: Money Service Business Guidance
  • AMLG2500 · Sector Specific Guidance: Trust or Company Service Provider Guidance
  • AMLG2600 · Sector Specific Guidance: High Value Dealer Guidance
  • AMLG2700 · Sector Specific Guidance: Bill Payment Service Providers
  • AMLG2800 · Sector Specific Guidance: Telecommunications, Digital & IT Payment Service Providers
  • AMLG3100 · Sector Risk Assessments: Risk Assessment of Art Market Participants
  • AMLG3200 · Sector Risk Assessments: Risk Assessment of Estate Agent Businesses
  • AMLG3300 · Risk Assessment of Letting Agent Businesses
  • AMLG3400 · Sector Risk Assessments: Risk Assessment of Money Service Businesses
  • AMLG3500 · Risk Assessment of Trust or Company Service Providers
  • AMLG3600 · Sector Risk Assessments: Risk Assessment of High Value Dealers
  • AMLG3700 · Sector Risk Assessments: Risk Assessment of Accountancy Service Providers
  1. Anti-money laundering guidance for supervised businesses
  2. Guidance for all sectors: Ongoing monitoring of business relationships

AMLG11411 | Guidance for all sectors: Ongoing monitoring of business relationships

From HM Revenue & Customs · Anti-money laundering guidance for supervised businesses

14.11 Ongoing monitoring of business relationships

You must continue to monitor a business relationship after it is established and for its duration.

As part of this, you must:

  • Review customer due diligence information and records to ensure they are up to date, including replacing expired documents with valid copies.

  • Review beneficial ownership for corporate clients to ensure it remains accurate.

  • Monitor transactions, including (where appropriate) the source of funds, to ensure they are consistent with your knowledge of the customer and their risk profile.

You should also take action where specific triggers arise, including:

  • Where you become aware of changes in the customer’s circumstances that could affect their risk assessment.

  • Where transactions appear unusual or inconsistent with expected activity.

  • Where there are changes relating to high-risk third countries.

  • Where there are doubts about the adequacy or accuracy of information previously obtained.

For more detailed information on source of funds and source of wealth, please see AMLG11630.

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