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Official guidance
Collection of Student Loans Manual

CSLM11110 · FAQs: borrowers questions and answers: deductions made in error

  • CSLM11111 · FAQs: borrowers questions and answers: deductions made in error: I have never been a student
  • CSLM11112 · FAQs: borrowers questions and answers: deductions made in error: I do not have a new-style loan
  • CSLM11113 · FAQs: borrowers questions and answers: deductions made in error: I never finished my course
  • CSLM11114 · FAQs: borrowers questions and answers: my employer has deducted too much
  1. FAQs: borrowers questions and answers: deductions made in error
  2. FAQs: borrowers questions and answers: deductions made in error: I do not have a new-style loan

CSLM11112 | FAQs: borrowers questions and answers: deductions made in error: I do not have a new-style loan

From HM Revenue & Customs · Collection of Student Loans Manual

Suggested answer

If you have never received an Income Contingent Loan (loans advanced since August 1998) you should not be making student loan repayments through your employer. If you have an earlier mortgage style loan then any repayments should be being made directly to the Student Loans Company.

If deductions appear to be being made in error you should contact the Student Loans Company.

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