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Contents

Official guidance

Collection of Student Loans Manual

CSLM7000 · Complaints: student loan complaints

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CSLM7001 · Complaints: student and postgraduate loan complaints: introduction
CSLM7010 · How are complaints handled at present?
CSLM7015 · Complaints - policy issues
CSLM7020 · Complaints - exchange of information
CSLM7025 · Complaints - issue / amount of loan
CSLM7030 · Complaints - loan statements
CSLM7035 · Complaints - deductions from wrong taxpayer
CSLM7040 · Complaints - excessive deductions
CSLM7045 · Complaints - deductions after loan is repaid
CSLM7050 · Complaints - failure to deduct
CSLM7055 · Complaints - delays / errors making refunds
CSLM7060 · Complaints: student and postgraduate loan complaints: complaints - errors in collection of arrears

Complaints: student loan complaints: contents
Complaints: student and postgraduate loan complaints: introduction

CSLM7001 | Complaints: student and postgraduate loan complaints: introduction

From HM Revenue & Customs · Collection of Student Loans Manual

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