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Official guidance
Compliance Operational Guidance
  • COG10000 · Compliance Operational Guidance: introduction
  • COG11000 · Our conduct and behaviour
  • COG17000 · Compliance measures
  • COG19000 · Caseflow Scanning
  • COG20000 · Caseflow
  • COG80000 · Magnify
  • COG87000 · PDAC
  • COG90000 · NPPS
  • COG100000 · TRUCE Workbench VAT
  • COG102000 · TRUCE Workbench SA
  • COG200000 · Business specific: compliance check framework
  • COG900000 · Supporting guidance: employer compliance: contents
  • COG-A-Z · Compliance Operational Guidance: COG A to Z
  • CASEFLOW-A-Z · Compliance Operational Guidance: CRMM, NPPS and TRUCE A to Z
  • COG-GLOSSARY · Compliance Operational Guidance: glossary
  • COG-FEEDBACK · Compliance Operational Guidance: feedback
  • COG11200 · Our Conduct and Behaviour: civil service code e-learning
  • COG11360 · Our Conduct and Behaviour: customer service to disabled people: how to help: introduction
  • COG11365 · Our Conduct and Behaviour: customer service to disabled people: how to help: reasonable adjustments
  • COG11370 · Our Conduct and Behaviour: customer service to disabled people: how to help: penalty decisions
  • COG11372 · Our Conduct and Behaviour: customer service to disabled people: how to help: examples of penalty decisions taking account of disability
  • COG11375 · Our Conduct and Behaviour: customer service to disabled people: how to help: changes in compliance process
  • COG11380 · Our Conduct and Behaviour: customer service to disabled people: how to help: future compliance
  • COG11605 · Our Conduct and Behaviour: recording information
  • COG11610 · Our Conduct and Behaviour: recording information: general
  • COG11615 · Our Conduct and Behaviour: recording information: what information should be recorded and retained
  • COG11622 · Our conduct and behaviour: recording information: use of HMRC digital devices during compliance checks: introduction
  • COG11624 · Our conduct and behaviour: recording information: use of HMRC digital devices during compliance checks: the use of the camera on HMRC digital devices
  • COG11626 · Our conduct and behaviour: recording information: use of HMRC digital devices during compliance checks: examples of when you can use the camera on your HMRC digital device
  • COG11628 · Our conduct and behaviour: recording information: use of HMRC digital devices during compliance checks: example of when you cannot use the camera on your HMRC digital device
  • COG11630 · Our conduct and behaviour: recording information: use of HMRC digital devices during compliance checks: the use of other recording functions on HMRC digital devices
  • COG11645 · Our Conduct and Behaviour: recording information: use of personally owned equipment for HMRC purposes
  • COG11720 · Our Conduct and Behaviour: notebooks used to record compliance checks: general
  • COG11730 · Our Conduct and Behaviour: notebooks used to record compliance checks: suitable notebooks
  • COG11740 · Our Conduct and Behaviour: notebooks used to record compliance checks: reducing data security risks of notebooks
  • COG11760 · Our Conduct and Behaviour: notebooks used to record compliance checks: recording the issue of notebooks
  • COG11780 · Our Conduct and Behaviour: notebooks used to record compliance checks: completion of notebooks
  • COG11790 · Our conduct and behaviour: notebooks used to record compliance checks: using electronic or digital notebooks
  • COG11820 · Our Conduct and Behaviour: notes of meeting: general
  • COG11840 · Our Conduct and Behaviour: notes of meeting: audio or video recording of a meeting
  • COG12000 · Quality Assurance
  • COG12215 · Quality Assurance: introduction: roles and responsibilities: tier structure in Individuals and Small Business Compliance/Wealthy and Mid-sized Business Compliance (ISBC/WMBC)
  • COG12700 · Quality Assurance: risks to quality: the Quality Risk Plan
  • COG15000 · Quality Assurance: quality standards
  • COG181900 · CRMM Guidance: general CRMM guidance: regime specific: VAT guidance
  • COG182700 · CRMM Guidance: general CRMM guidance: process work: tasks
  • COG221040 · Business specific guidance: compliance checks framework (CCF): need to know: caseflow
  • COG221060 · Business specific guidance: compliance checks framework (CCF): need to know: disclosure
  • COG221065 · Business specific: compliance check framework (CCF): need to know: CIT disclosure
  • COG221075 · Business specific guidance: compliance checks framework (CCF): need to know: evasion referral process
  • COG221080 · Business specific: compliance check framework (CCF): need to know: CIT evasion referral process
  • COG221100 · Business specific guidance: compliance checks framework (CCF): need to know: evasion meeting
  • COG221120 · Business specific: compliance check framework (CCF): need to know: CIT evasion PN300 meeting
  • COG221320 · Business specific guidance: compliance checks framework (CCF): need to know: appeals procedure
  • COG221525 · Business specific: Compliance Checks Framework (CCF): allocate case
  • COG221550 · Business specific guidance: compliance checks framework (CCF): complete initial review
  • COG221575 · Business specific guidance: compliance checks framework (CCF): confirm and identify additional risks
  • COG221600 · Business specific guidance: compliance checks framework (CCF): determine type of check
  • COG221625 · Business specific: Compliance Checks Framework (CCF): plan covert activity
  • COG221700 · Business specific: Compliance Checks Framework (CCF): plan unannounced visit
  • COG221775 · Business specific guidance: compliance checks framework (CFF): issue opening letter and make the follow up telephone call
  • COG221800 · Business specific: Compliance Checks Framework (CCF): make telephone call - first contact
  • COG221825 · Business specific: Compliance Checks Framework (CCF): unannounced visit - first contact
  • COG221875 · Business specific: Compliance Checks Framework (CCF): response received or no response to contact
  • COG221900 · Business specific: Compliance Checks Framework (CCF): use information and inspection powers
  • COG221950 · Business specific: Compliance Checks Framework (CCF): review information obtained
  • COG221975 · Business specific: Compliance Checks Framework (CCF): address risks
  • COG221990 · Business specific: Compliance Checks Framework (CCF): invigilation
  • COG222025 · Business specific: Compliance Checks Framework (CCF): calculate and discuss liability
  • COG222050 · Business specific: Compliance Checks Framework (CCF): penalties
  • COG222150 · Business specific: Compliance Checks Framework (CCF): take informal settlement action
  • COG222175 · Business specific: Compliance Checks Framework (CCF): prepare case for closure
  • COG222225 · Business specific: Compliance Checks Framework (CCF): close on system
  • COG230005 · Business specific: Compliance Checks Framework (CCF): Employer Compliance: activity level process map
  • COG230025 · Business specific guidance: compliance checks framework (CCF): employer compliance: confirm and identify additional risks
  • COG230050 · Business specific guidance: compliance checks framework (CCF): employer compliance: determine type of check
  • COG230100 · Business specific guidance: compliance checks framework (CCF): employer compliance: issue opening letter and make the follow up telephone call
  • COG230125 · Business specific guidance: compliance checks framework (CCF): employer compliance: response received or no response to contact
  • COG230140 · Business specific guidance: compliance checks framework (CCF): employer compliance: address risks
  • COG230175 · Business specific guidance: compliance checks framework (CCF): employer compliance: review findings and determine way forward
  • COG230200 · Business specific guidance: compliance checks framework (CCF): employer compliance: calculate and discuss liability
  • COG230225 · Business specific guidance: compliance checks framework (CCF): employer compliance: penalties
  • COG230250 · Business specific guidance: compliance checks framework (CCF): employer compliance: decide how to resolve compliance check
  • COG231010 · Business specific guidance: compliance checks framework (CCF): employer compliance: take formal settlement action
  • COG231025 · Business specific guidance: compliance checks framework (CCF): employer compliance: take informal settlement action
  • COG231050 · Business specific guidance: compliance checks framework (CCF): employer compliance: prepare case for closure
  • COG231075 · Business specific guidance: compliance checks framework (CCF): employer compliance: close on system
  • COG236005 · Business specific: Compliance Check Framework (CCF): charities large partnerships & international (CLPI) EC: activity level process map
  • COG240005 · Business specific: Compliance Checks Framework (CCF): Personal and Capital Gains Tax Compliance (P&CGTC): activity level process map
  • COG240025 · Business specific guidance: compliance checks framework (CCF): personal and capital gains tax compliance (P&CGTC): allocate case
  • COG240075 · Business specific guidance: compliance checks framework (CCF): personal and capital gains tax compliance (P&CGTC): confirm and identify additional risks
  • COG240080 · Business specific guidance: compliance checks framework (CCF): personal and capital gains tax compliance (P&CGTC): determine type of check
  • COG240125 · Business specific guidance: compliance checks framework (CCF): personal and capital gains tax compliance (P&CGTC): issue opening letter and make the follow up telephone call
  • COG240150 · Business specific guidance: compliance checks framework (CCF): personal and capital gains tax compliance (P&CGTC): use information and inspection powers
  • COG240200 · Business specific guidance: compliance checks framework (CCF): personal and capital gains tax compliance (P&CGTC): review findings and determine way forward
  • COG240225 · Business specific guidance: compliance checks framework (CCF): personal and capital gains tax compliance (P&CGTC): calculate and discuss liability
  • COG240250 · Business specific guidance: compliance checks framework (CCF): personal and capital gains tax compliance (P&CGTC): penalties
  • COG240275 · Business specific guidance: compliance checks framework (CCF): personal and capital gains tax compliance (P&CGTC): decide how to resolve compliance check
  • COG240300 · Business specific guidance: compliance checks framework (CCF): personal and capital gains tax compliance (P&CGTC): take formal settlement action
  • COG240325 · Business specific guidance: compliance checks framework (CCF): personal and capital gains tax compliance (P&CGTC): take informal settlement action
  • COG240350 · Business specific guidance: compliance checks framework (CCF): personal and capital gains tax compliance (P&CGTC): prepare case for closure
  • COG240375 · Business specific guidance: compliance checks framework (CCF): personal and capital gains tax compliance (P&CGTC): close on system
  • COG250005 · Business specific: Compliance Checks Framework (CCF): Income Tax Self Assessment (ITSA): activity level process map
  • COG250080 · Business specific guidance: compliance checks framework (CCF): income tax self assessment (ITSA): determine type of check
  • COG250125 · Business specific guidance: compliance checks framework (CCF): income tax self assessment (ITSA): issue opening letter and make the follow up telephone call
  • COG250260 · Business specific guidance: compliance checks framework (CCF): income tax self assessment (ITSA): review findings and determine way forward
  • COG250275 · Business specific guidance: compliance checks framework (CCF): income tax self assessment (ITSA): decide how to resolve compliance check
  • COG250300 · Business specific guidance: compliance checks framework (CCF): income tax self assessment (ITSA): take formal settlement action
  • COG250350 · Business specific guidance: compliance checks framework (CCF): income tax self assessment (ITSA): prepare case for closure
  • COG256005 · Business specific: compliance check framework (CCF): charities large partnerships & international (CLPI) ITSA: activity level process maps
  • COG260005 · Business specific: Compliance Checks Framework (CCF): Corporation Tax Self Assessment (CTSA): activity level process maps
  • COG260050 · Business specific: Compliance Checks Framework (CCF): Corporation Tax Self Assessment (CTSA): complete initial review
  • COG260075 · Business specific: Compliance Checks Framework (CCF): Corporation Tax Self Assessment (CTSA): confirm and identify additional risks
  • COG260080 · Business specific: Compliance Checks Framework (CCF): Corporation Tax Self Assessment (CTSA): determine type of check
  • COG260125 · Business specific: Compliance Checks Framework (CCF): Corporation Tax Self Assessment (CTSA): issue opening letter and make the follow up telephone call
  • COG260260 · Business specific: Compliance Checks Framework (CCF): Corporation Tax Self Assessment (CTSA): review findings and determine way forward
  • COG260275 · Business specific: Compliance Checks Framework (CCF): Corporation Tax Self Assessment (CTSA): decide how to resolve compliance check
  • COG260300 · Business specific: Compliance Checks Framework (CCF): Corporation Tax Self Assessment (CTSA): take formal settlement action
  • COG266005 · Business specific: compliance check framework (CCF): charities large partnerships & international (CLPI) CTSA: activity level process maps
  • COG270005 · Business specific: Compliance Checks Framework (CCF): Value Added Tax (VAT): activity level process maps
  • COG270025 · Business specific guidance: compliance checks framework (CCF): value added tax (VAT): allocate case
  • COG270050 · Business specific guidance: compliance checks framework (CCF): value added tax (VAT): confirm and identify additional risks
  • COG270090 · Business specific guidance: compliance checks framework (CCF): value added tax (VAT): address risks
  • COG270150 · Business specific guidance: compliance checks framework (CCF): value added tax (VAT): review findings and determine way forward
  • COG270175 · Business specific guidance: compliance checks framework (CCF): value added tax (VAT): penalties
  • COG270200 · Business specific guidance: compliance checks framework (CCF): value added tax (VAT): decide how to resolve compliance check
  • COG270225 · Business specific guidance: compliance checks framework (CCF): value added tax (VAT): take formal settlement action
  • COG270250 · Business specific guidance: compliance checks framework (CCF): value added tax (VAT): prepare case for closure
  • COG281005 · Business specific: Compliance Checks Framework (CCF): hidden economy: Employer Compliance: activity level process map
  • COG281825 · Business specific guidance: compliance checks framework (CCF): hidden economy: unannounced visit - first contact
  • COG282005 · Business specific: Compliance Checks Framework (CCF): hidden economy: ITSA: activity level process map
  • COG283005 · Business specific: Compliance Checks Framework (CCF): hidden economy: VAT: activity level process maps
  • COG283225 · Business specific guidance: compliance checks framework (CCF): hidden economy: take formal settlement action
  • COG290005 · Business specific: Compliance Checks Framework (CCF): Excise: activity level process maps
  • COG290050 · Business specific guidance: compliance checks framework (CCF): excise: complete initial review
  • COG290075 · Business specific guidance: compliance checks framework (CCF): excise: confirm and identify additional risks
  • COG290080 · Business specific guidance: compliance checks framework (CCF): excise: determine type of check
  • COG290090 · Business specific guidance: compliance checks framework (CCF): excise: plan unannounced visit
  • COG290125 · Business specific guidance: compliance checks framework (CFF): excise: issue opening letter and make the follow up telephone call
  • COG290140 · Business specific guidance: compliance checks framework (CCF): excise: unannounced visit - first contact
  • COG290150 · Business specific guidance: compliance checks framework (CCF): excise: use information and inspection powers
  • COG290220 · Business specific guidance: compliance checks framework (CCF): excise: address risks
  • COG290260 · Business specific guidance: compliance checks framework (CCF): excise: review findings and determine way forward
  • COG290280 · Business specific guidance: compliance checks framework (CCF): excise: penalties
  • COG290290 · Business specific guidance: compliance checks framework (CCF): excise: decide how to resolve compliance check
  • COG290300 · Business specific guidance: compliance checks framework (CCF): excise: take formal settlement action
  • COG290325 · Business specific guidance: compliance checks framework (CCF): excise: prepare case for closure
  • COG290500 · Business specific guidance: compliance checks framework (CCF): excise: address risks - desk based: post detection audit (tobacco)
  • COG290550 · Business specific guidance: compliance checks framework (CCF): excise: address risks - desk based: post detection audit (oils)
  • COG290600 · Business specific guidance: compliance checks framework (CCF): excise: seizure of excise goods
  • COG290650 · Business specific guidance: compliance checks framework (CCF): excise: detention
  • COG291005 · Business specific: compliance check framework (CCF): excise alcohol and tobacco: activity level process maps
  • COG291050 · Business specific: compliance check framework (CCF): excise alcohol and tobacco: complete initial review
  • COG291125 · Business specific: compliance check framework (CCF): excise alcohol and tobacco: issue opening letter and make the follow up telephone call
  • COG291200 · Business specific: compliance check framework (CCF): excise alcohol and tobacco: response received or no response to contact
  • COG291225 · Business specific: compliance check framework (CCF): excise alcohol and tobacco: review information obtained
  • COG291250 · Business specific: compliance check framework (CCF): excise alcohol and tobacco: address risks
  • COG291275 · Business specific:compliance check framework (CCF): excise alcohol and tobacco: review findings and determine way forward
  • COG291400 · Business specific: compliance check framework (CCF): excise alcohol and tobacco: take formal settlement action
  • COG292005 · Business specific: compliance check framework (CCF): excise oils: activity level process map
  • COG292140 · Business specific: compliance check framework (CCF): excise oils: unannounced visit-first contact
  • COG292250 · Business specific: compliance check framework (CCF): excise oils: address risks
  • COG295005 · Business specific: Compliance Checks Framework (CCF): Soft Drinks Industry Levy (SDIL): activity level process map
  • COG295050 · Business specific guidance:compliance checks framework (CCF):soft drinks industry levy (SDIL):complete initial review
  • COG295090 · Business specific: compliance checks framework (CCF): soft drinks industry levy (SDIL): plan unannounced visit
  • COG295140 · Business specific: compliance checks framework (CCF): soft drinks industry levy (SDIL): unannounced visit - first contact
  • COG295150 · Business specific: compliance checks framework (CCF): soft drinks industry levy (SDIL): use information and inspection powers
  • COG295200 · Business specific: compliance checks framework (CCF): soft drinks industry levy (SDIL) : review information obtained
  • COG295220 · Business specific: compliance check framework (CCF): soft drinks industry levy (SDIL): address risks
  • COG295250 · Business specific: compliance check framework (CCF): soft drinks industry levy (SDIL): review findings and determine way forward
  • COG295290 · Business specific guidance: compliance checks framework (CCF): soft drinks industry levy (SDIL): decide how to resolve compliance check
  • COG301005 · Business specific: Compliance Checks Framework (CCF): mid-sized business (MSB): Employer Compliance: activity level process maps
  • COG301050 · Business specific: compliance checks framework (CCF): mid-sized business employer compliance (MSB EC): complete initial review
  • COG301075 · Business specific: compliance checks framework (CCF): mid-sized business employer compliance (MSB EC): confirm and identify additional risks
  • COG301150 · Business specific: compliance checks framework (CCF): mid-sized business employer compliance (MSB EC): review information obtained
  • COG301175 · Business specific: compliance checks framework (CCF): mid-sized business employer compliance (MSB EC): address risks
  • COG302005 · Business specific: Compliance Check Framework (CCF): mid-sized business (MSB) ITSA: activity level process map
  • COG302050 · Business specific guidance: compliance checks framework (CCF): mid-sized business ITSA (MSB ITSA): complete initial review
  • COG302075 · Business specific guidance: compliance checks framework (CCF): mid-sized business ITSA (MSB ITSA): confirm and identify additional risks
  • COG302150 · Business specific guidance: compliance checks framework (CCF): mid-sized business ITSA (MSB ITSA): review information obtained
  • COG302175 · Business specific guidance: compliance checks framework (CCF): mid-sized business ITSA (MSB ITSA): address risks
  • COG303005 · Business specific: Compliance Check Framework (CCF): mid-sized business (MSB) CTSA: Activity level process map
  • COG303050 · Business specific: Compliance Checks Framework (CCF): mid-sized business CTSA (MSB CTSA): complete initial review
  • COG303075 · Business specific: Compliance Checks Framework (CCF): mid-sized business CTSA (MSB CTSA): confirm and identify additional risks
  • COG304005 · Business specific: Compliance Check Framework (CCF): mid-sized business (MSB) VAT: Activity level process map
  • COG304050 · Business specific guidance: compliance checks framework (CCF): mid-sized business VAT (MSB VAT): complete initial review
  • COG304075 · Business specific guidance: compliance checks framework (CCF): mid-sized business VAT (MSB VAT): confirm and identify additional risks
  • COG304175 · Business specific guidance: compliance checks framework (CCF): mid-sized business VAT (MSB VAT): address risks
  • COG304200 · Business specific guidance: compliance checks framework (CCF): mid-sized business VAT (MSB VAT): prepare case for closure
  • COG311005 · Business specific: Compliance Check Framework (CCF): public bodies group (PBG): Employer Compliance (non-CCM): activity level process map
  • COG312005 · Business specific: Compliance Check Framework (CCF): public bodies group (PBG) : VAT (non-CCM): activity level process map
  • COG313005 · Business specific: compliance check framework (CCF): public bodies group (PBG): employer compliance (CCM): activity level process map
  • COG313010 · Business specific: compliance check framework (CCF): public bodies group (PBG): employer compliance (CCM): pre allocation
  • COG313025 · Business specific: compliance check framework (CCF): public bodies group (PBG): employer compliance (CCM): allocate case
  • COG313050 · Business specific: compliance check framework (CCF): public bodies group (PBG): employer compliance (CCM): complete initial review
  • COG313075 · Business specific: compliance check framework (CCF): public bodies group (PBG): employer compliance (CCM): confirm and identify additional risks
  • COG313100 · Business specific: compliance check framework (CCF): public bodies group (PBG): employer compliance (CCM): determine type of check
  • COG313175 · Business specific: compliance check framework (CCF): public bodies group (PBG): employer compliance (CCM): issue opening letter and make the follow up telephone call
  • COG313200 · Business specific: compliance check framework (CCF): public bodies group (PBG): employer compliance (CCM): make telephone call - first contact
  • COG313250 · Business specific: compliance check framework (CCF): public bodies group (PBG): employer compliance (CCM): response received or no response to contact
  • COG313275 · Business specific: compliance check framework (CCF): public bodies group (PBG): employer compliance (CCM): use information and inspection powers
  • COG313300 · Business specific: compliance check framework (CCF): public bodies group (PBG): employer compliance (CCM): review information obtained
  • COG313325 · Business specific: compliance check framework (CCF): public bodies group (PBG): employer compliance (CCM): address risks
  • COG313350 · Business specific: compliance check framework (CCF): public bodies group (PBG): employer compliance (CCM): invigilation
  • COG313375 · Business specific: compliance check framework (CCF): public bodies group (PBG): employer compliance (CCM): review findings and determine way forward
  • COG313400 · Business specific: compliance check framework (CCF): public bodies group (PBG): employer compliance (CCM): calculate and discuss liability
  • COG313425 · Business specific: compliance check framework (CCF): public bodies group (PBG): employer compliance (CCM): penalties
  • COG313450 · Business specific: compliance check framework (CCF): public bodies group (PBG): employer compliance (CCM): decide how to resolve compliance check
  • COG313475 · Business specific: compliance check framework (CCF): public bodies group (PBG): employer compliance (CCM): take formal settlement action
  • COG313500 · Business specific: compliance check framework (CCF): public bodies group (PBG): employer compliance (CCM): take informal settlement action
  • COG313525 · Business specific: compliance check framework (CCF): public bodies group (PBG): employer compliance (CCM): prepare case for closure
  • COG313550 · Business specific: compliance check framework (CCF): public bodies group (PBG): employer compliance (CCM): close on system
  • COG314005 · Business specific: compliance check framework (CCF): public bodies group (PBG): VAT (CCM): activity level process map
  • COG314075 · Business specific: compliance check framework: public bodies group (PBG): VAT (CCM): confirm and identify additional risks
  • COG314175 · Business specific: compliance check framework (CCF): public bodies group (PBG): VAT: issue opening letter and make the follow up telephone call
  • COG314325 · Business specific: compliance check framework (CCF): public bodies group (PBG): VAT (CCM): address risks
  • COG314375 · Business specific: compliance check framework (CCF): public bodies group (PBG): VAT (CCM): review findings and determine way forward
  • COG314400 · Business specific: compliance check framework (CCF): public bodies group (PBG): VAT (CRM): calculate and discuss liability
  • COG314425 · Business specific: compliance check framework (CCF): public bodies group (PBG): VAT (CCM): penalties
  • COG314450 · Business specific: compliance check framework (CCF): public bodies group (PBG): VAT (CCM): decide how to resolve compliance check
  • COG314475 · Business specific: compliance check framework (CCF): public bodies group (PBG): VAT (CCM): take formal settlement action
  • COG314525 · Business specific: compliance check framework (CCF): public bodies group (PBG): VAT (CCM): prepare case for closure
  • COG314550 · Business specific: compliance check framework (CCF): public bodies group (PBG): VAT (CCM): close on system
  • COG320005 · Business specific: compliance check framework (CCF): customs and international trade (CIT): activity level process map
  • COG321550 · Business specific: compliance check framework (CCF): customs and international trade (CIT): complete initial review
  • cog321575 · Business specific: compliance check framework (CCF): customs and international trade (CIT): confirm and identify additional risks
  • COG321700 · Business specific: compliance check framework (CCF): customs and international trade (CIT): plan unannounced visit
  • COG321775 · Business specific: compliance check framework (CCF): customs and international trade (CIT): issue opening letter and make the follow up telephone call
  • COG321825 · Business specific: compliance check framework (CCF): customs and international trade (CIT): unannounced visit - first contact
  • COG321875 · Business specific: compliance check framework (CCF): customs and international trade (CIT): response received or no response to contact
  • COG321900 · Business specific: compliance check framework (CCF): customs and international trade (CIT): use information and inspection powers
  • COG321975 · Business specific: compliance check framework (CCF): customs and international trade (CIT): address risks
  • COG322000 · Business specific: compliance check framework (CCF): customs and international trade (CIT): review findings and determine way forward
  • COG322025 · Business specific: compliance check framework (CCF): customs and international trade (CIT): calculate and discuss liability
  • COG322050 · Business specific: compliance check framework (CCF): customs and international trade (CIT): penalties
  • COG322100 · Business specific: compliance check framework (CCF): customs and international trade (CIT): decide how to resolve compliance check
  • COG322125 · Business specific: compliance check framework (CCF): customs and international trade (CIT): take formal settlement action
  • COG322175 · Business specific: compliance check framework (CCF): customs and international trade (CIT): prepare case for closure
  • COG330005 · Business specific: compliance check framework (CCF): VAT Pre-Creds: activity level process maps
  • COG330010 · Business specific: compliance check framework (CCF): VAT Pre-Creds: pre allocation
  • COG330025 · Business specific: compliance check framework (CCF): VAT Pre-Creds: allocate case
  • COG330050 · Business specific: compliance check framework (CCF): VAT Pre-Creds: complete initial review
  • COG330075 · Business specific: compliance check framework (CCF): VAT Pre-Creds: confirm and identify additional risks
  • COG330310 · Business specific: compliance check framework (CCF): VAT Pre-Creds: prepare case for closure
  • COG330350 · Business specific: compliance check framework (CCF): VAT Pre-Creds: close on system
  • COG904620 · Supporting Guidance: employer compliance: guidance by subject: liaison: personal and capital gains tax compliance (P&CGTC): employer duties to P&CGTC referrals
  • COG904621 · Supporting Guidance: employer compliance: guidance by subject: liaison: personal tax compliance (PTC) teams: personal tax compliance to employer compliance referrals
  • COG90691 · NPPS Guidance: Offshore Penalties: Income Tax (IT)
  • COG90692 · NPPS Guidance: Offshore Penalties: Corporation Tax (CT)
  • COG90693 · NPPS Guidance: Offshore Penalties: Capital Gains Tax (CGT)
  • COG90694 · NPPS Guidance: Offshore Penalties: Inheritance Tax (IHT)
  • COG90696 · NPPS guidance: maintain penalty details - C-A Penalties: C-A DOTAS Penalty
  • COG90697 · NPPS guidance: maintain penalty details - C-A Penalties: C-A POTAS Penalty
  • COG90698 · NPPS guidance: maintain penalty details - C-A Penalties: C-A DASVOIT Penalty
  • COG90699 · NPPS guidance: maintain penalty details - C-A Penalties: C-A Enabler Penalty
  • COG90701 · NPPS guidance: maintain penalty details - C-A Penalties: C-A GAAR Penalty
  • COG90702 · NPPS guidance: maintain penalty details - C-A Penalties: C-A STAR Penalty
  • COG907080 · Supporting Guidance: employer compliance: guidance by subject: specialist employer compliance: dispensations - introduction
  • COG907100 · Supporting Guidance: employer compliance: guidance by subject: specialist employer compliance: dispensations - inaccuracy discovered
  • COG907110 · Supporting Guidance: employer compliance: guidance by subject: specialist employer compliance: dispensations: P11DX and letter applications
  • COG907140 · Supporting Guidance: employer compliance: guidance by subject: specialist employer compliance: dispensations - use of form ECR308
  • COG915032 · Supporting Guidance: employer compliance: guidance by subject: settlement: settlement discussions
  • COGG931450 · Alternative rights of recovery (PAYE directions): further action when a direction seems appropriate
  • COGUPDATE001 · COG - Compliance Operational Guidance: update index
  • COGUPDATE090715 · Compliance Operational Guidance: recent changes
  • COGUPDATE110228 · Compliance Operational Guidance: recent changes
  • COGUPDATE110509 · Compliance Operational Guidance: recent changes
  • COGUPDATE110610 · Compliance Operational Guidance: recent changes
  • COGUPDATE110615 · Compliance Operational Guidance: recent changes
  • COGUPDATE110715 · Compliance Operational Guidance: recent changes
  • COGUPDATE110805 · Compliance Operational Guidance: recent changes
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  1. Compliance Operational Guidance
  2. Compliance Operational Guidance: COG A to Z

COG-A-Z | Compliance Operational Guidance: COG A to Z

From HM Revenue & Customs · Compliance Operational Guidance

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

A

Abatement for Cooperation - pre April 2009COG914110
Abatement for Disclosure - pre April 2009COG914100
Abatement for Seriousness - pre April 2009COG914120
Abatement Objectives - pre April 2009COG914095
Abatement Structure - pre April 2009COG914090
Acceptance - Letter of OfferCOG914570
Accompanied VisitsCOG905060
Action Plan - Local Compliance BusinessesCOG905610
Action to be taken by Authorising Team - Direction under Regulation 72FCOG915310
Action to Take on Daily Travel PaymentsCOG930600
Additional Statutory Paternity Pay (ASPP)COG903570
Age Exemption CertificatesCOG905200
Agency WorkersCOG908600
Agency Workers - Avoidance Through Short Term EngagementsCOG908610
Agents and Other Individuals - pre April 2009COG914140
Agreement with Employer or ContractorCOG908190
Agricultural Casual and Harvest WorkersCOG908530
Agricultural Casual and Harvest Workers - Equitable TreatmentCOG908570
Agricultural Casual and Harvest Workers - Inadequate RecordsCOG908560
Agricultural Casual and Harvest Workers - NIC LiabilityCOG908540
Agricultural Casual and Harvest Workers - PAYE Action RequiredCOG908550
Agricultural GangmastersCOG908580
Aims of the quality assurance processCOG12100
Airline Industry - Flight Duty Allowances and Sector PayCOG908650
Allowances and Conditions of Payment - Example of Types ofCOG930810
Amending a Charge - Contract Settlements - SAFECOG915145
Appeals - Direction under Regulation 72FCOG915315
Appeals - PenaltiesCOG914305
Appeals and Review Units (A&R)COG904565
Application for a Certificate - Knowingly or Recklessly Making a False Statement or Furnishing a False Document (until 5 April 2007) - CISCOG914215
Appraisal process and quality assuranceCOG12250
Approved Pension SchemesCOG913560
Arrears of Pay - Closed YearsCOG905185
Arrears of Pay - Employer and Contractor’s RoleCOG903530
Assessing a risk for a Quality Risk PlanCOG12650
Authority - DispensationsCOG907090
Avoidance SchemesCOG904560
Avoidance Through Short Term Engagements - Agency WorkersCOG908610
Awareness of Serious EvasionCOG905305

B

Background to Determining StatusCOG907510
Background to Quality AssuranceCOG12050
Benefits and ExpensesCOG903540
Benefits and Understated Benefits - Failure to ReportCOG915610
Benefits in Kind - Employer Not Willing to Settle Employee’s LiabilityCOG908070
Benefits in Kind - Employer Willing to Settle Employee’s LiabilityCOG908060
Benefits in Kind - Expenses, Benefits and Pecuniary LiabilitiesCOG911010
Broader Coverage - Dispensations ApplicationsCOG915820
Broader Coverage - Error PenaltiesCOG915745
Broader Coverage - PAYE Settlement Agreement (PSA)COG915770
Broader Coverage - Repayments StoppedCOG915800
Broader Coverage - Status opinion requested by customerCOG915750
Broader Coverage - Termination PaymentsCOG915780
Broader Coverage - Yield arisingCOG907240
Business Records Checks (Compliance measures)COG18310
Business Records Checks Guidance for Visiting Officers and ManagersCOG940000
Business Return of the Employer/ContractorCOG906020

C

Calculating InterestCOG908170
Cancellation of a CaseCOG905055
Cancellation of gross payment registration (from 6 April 2007) - CISCOG910110
Caravan Accommodation Payments - DisagreementCOG930750
Caravan Accommodation Provided by EmployeeCOG930740
Caravan Accommodation Provided by EmployerCOG930730
Care of Official PapersCOG905070
Case ProgressionCOG905680
Caseworkers/frontline staff with direct customer contactCOG12240
Caseworker - Role ofCOG907530
Caseworker checklist for completed cases - SettlementCOG915080
Cash collected: Calculation and RecordingCOG18105
Certificate of Disclosure - SettlementCOG915090
Certificate of ElectionCOG905205
Certifying Document method - CIS (until 5 April 2007)COG909560
Change in Interest Rate - ComputationsCOG908160
Changes to a Subcontractor’s Tax Treatment (from 6 April 2007) - CISCOG910100
Charge Interest - whether toCOG908150
Charity, Assets and Residence (CAR) - Specialist teamsCOG904720
Checks reveal a Discrepancy or InaccuracyCOG906040
CIS - Applications for a Certificate - Knowingly or Recklessly Making a False Statement or Furnishing a False Document (until 5 April 2007)COG914215
CIS - Cancellation of gross payment registration (from 6 April 2007)COG910110
CIS - Certifying Document method (until 5 April 2007)COG909560
CIS - Changes to a Subcontractor’s Tax Treatment (from 6 April 2007)COG910100
CIS - Subcontractor Claiming Credit for Deductions SufferedCOG909230
CIS - ComputationsCOG908050
CIS - Construction Industry Tax Deduction Scheme (CITDS) - BackgroundCOG909290
CIS - Construction Industry Training Board (CITB) LevyCOG909260
CIS - Contractor makes Voluntary Disclosure of Non-Operation of SchemeCOG909035
CIS - Contractor Returns (from 6 April 2007)COG910150
CIS - Contractor Returns (until 5 April 2007)COG909630
CIS - Deductions Not Suffered by the SubcontractorCOG909210
CIS - Deemed ContractorsCOG909050
CIS - Document Abuse (from 6 April 2007)COG910120
CIS - Document Abuse (until 5 April 2007)COG909610
CIS - Extending the ReviewCOG909240
CIS - Failure to Inspect a Registration Card (until 5 April 2007)COG914245
CIS - Failure to Make a Declaration (Form CIS300) (from 6 April 2007)COG914280
CIS - Failure to Notify a Change in Control in the Company (from 6 April 2007)COG914265
CIS - Failure to Notify a Change in Control in the Company (until 5 April 2007)COG914220
CIS - Failure to Obtain/Submit CIS24 Vouchers (until 5 April 2007)COG914225
CIS - Failure to Provide a Subcontractor with a Written Statement of Payments and Deductions Made (from 6 April 2007)COG914270
CIS - Failure to Submit a Monthly Return - Section 98A Penalties - CIS Mitigation Policy (from 6 April 2007 to 5 October 2011)COG914296
CIS - Failure to Submit a Monthly Return - Section 98A Penalties - First 12 Months of Lateness (from 6 April 2007 to 5 October 2011)COG914290
CIS - Failure to Submit a Monthly Return - Section 98A Penalties - Over 12 Months of Lateness (from 6 April 2007 to 5 October 2011)COG914295
CIS - Failure to Submit CIS23 Vouchers (until 5 April 2007)COG914230
CIS - Failure to surrender a Certificate (until 5 April 2007)COG914255
CIS - Follow Up Action to Take - Advice GivenCOG909340
CIS - Following the RiskCOG909140
CIS from 06-04-2007 - raising formal penalty determinationsCOG914297
CIS - Getting Started - (from 6 April 2007)COG910020
CIS - Improper Use of Certifying Documents (until 5 April 2007)COG909600
CIS - Incorrect Monthly Returns (from 6 April 2007) - Pre April 2009COG914300
CIS - IntroductionCOG909020
CIS - IT SystemsCOG909110
CIS - Liaison with other business teamsCOG909100
CIS - Making an Incorrect Declaration (Form CIS300) (from 6 April 2007)COG914285
CIS - Making Payments to Subcontractors (from 6 April 2007)COG910050
CIS - MaterialsCOG909190
CIS - New Schemes (Previously Pseudo Schemes)COG909330
CIS - Open Month Inaccuracies (from 6 April 2007)COG910130
CIS - Open Year Inaccuracies (until 5 April 2007)COG909620
CIS - Overview - (from 6 April 2007)COG910010
CIS - Overview - (until 5 April 2007)COG909510
CIS - Payments ‘Grossed Up’ by the ContractorCOG909220
CIS - Payments to a Third Party (from 6 April 2007)COG910060
CIS - Payments to a Third Party (from 6 April 2007) - Inaccuracy DiscoveredCOG910070
CIS - Payments to a Third Party (until 5 April 2007)COG909580
CIS - Payments to a Third Party (until 5 April 2007) - Inaccuracy DiscoveredCOG909590
CIS - Payments to HMRC (from 6 April 2007)COG910140
CIS - Penalties OverviewCOG909350
CIS - Providing a Subcontractor with an Incorrect Written Statement of Payments and Deductions Made (from 6 April 2007)COG914275
CIS - Providing False Information for Registration Purposes (from 6 April 2007)COG914260
CIS - Registering for the scheme - (from 6 April 2007)COG910030
CIS - Role of Processing Centre - NethertonCOG909070
CIS - Role of the Construction Industry Review Caseworker (CI Caseworker)COG909060
CIS - Role of the Processing Centre - CIS Centre Newry N. IrelandCOG909080
CIS - Scope of the SchemesCOG909030
CIS - Submission of Inaccurate or Incomplete CIS25 Vouchers (until 5 April 2007)COG914250
CIS - Submission of Incorrect CIS23 Vouchers (until 5 April 2007)COG914235
CIS - Tax Treatment (from 6 April 2007)COG910080
CIS - Tax Treatment Qualifying Test (from 6 April 2007)COG910090
CIS - Third Party information - HUMINTCOG909280
CIS - Tools to Support CI WorkersCOG909120
CIS - Transitional Period - BackgroundCOG909310
CIS - Under Deductions - How the Contractor Should TreatCOG909200
CIS - Unlawful Disposal or Possession of CIS Documents (until 5 April 2007)COG914240
CIS - Value Added Tax (VAT)COG909250
CIS - Verification Process - (from 6 April 2007)COG910040
CIS - Vouchers (until 5 April 2007)COG909570
CIS - Walk Through TestsCOG909130
CIS (from 6 April 2007) - BackgroundCOG909320
CIS (until 5 April 2007) - BackgroundCOG909300
CIS5 or CIS5 (Partner) - Tax Certificate (until 5 April 2007)COG909550
CIS6 - Tax Certificate (until 5 April 2007)COG909540
Civil Service Code - e-learningCOG11200
Claim for Accepting Less than the Full Employer LiabilityCOG906560
Claiming Credit for Deductions - CISCOG909230
Class 1A Failure to Submit Form P11D(b)COG914055
Class 1A NIC - Prior to 2000-2001COG914200
Class 1A NIC Incorrect Form P11D(b) - pre April 2010COG914075
Class 6 Amendment - Contract Settlements - SAFECOG915140
Class 6 Charge Paid Late - InterestCOG908180
Class 6 Settlement - Further Meeting RequiredCOG906170
Class 6 Settlement - Tax reliefCOG915085
Class 6 Settlement - When to Include the Open YearCOG906600
Closed Year CheckCOG906180
Closed Years - Arrears of PayCOG905185
Clubs and Unincorporated bodiesCOG908590
Completing a Quality Risk Plan (QRP)COG12730
Completing Returns or RecordsCOG905105
Complex Personal Tax Teams (CPTT)COG904572
Compliance CentresCOG18330
Compliance Check - IR35 Service CompanyCOG908690
Compliance MeasuresCOG17000
Compliance Measures - What is Cash Collected?COG17105
Compliance Measures - Deterrent EffectCOG17410
Compliance SupportCOG904525
Computation for PAYE and NIC - ExampleCOG908030
Computations - Change in Interest RateCOG908160
Computations - IntroductionCOG908010
Computer Parameter ReportsCOG905235
Computer Payroll Replaces Manual SystemCOG905225
Computer Spreadsheet PackagesCOG905230
Concluding the Meeting - Before Leaving Employer’s/Contractor’s PremisesCOG905285
Conditions Applicable - Direction under Regulation 72FCOG915270
Conduct of Compliance OfficersCOG11400
Conduct the Settlement Meeting - How toCOG914165
Conducting the Settlement Meeting - Who does it?COG914160
Confidentiality and Exchange of InformationCOG904510
Considering a Direction - Direction under Regulation 72F - Action by CaseworkerCOG915285
Construction Industry Training Board (CITB) LevyCOG909260
Construction Industry Workers - BackgroundCOG907610
Contract Settlement Form (CSF)COG915095
Contract Settlements - SAFE - Amending a ChargeCOG915145
Contract Settlements - SAFE - Class 6 AmendmentCOG915140
Contract Settlements - SAFE - How Payments on Account are AllocatedCOG915110
Contract Settlements - SAFE - Instalment OffersCOG915125
Contract Settlements - SAFE - Locking Payments on AccountCOG915115
Contract Settlements - SAFE - Lump Sum Offers with more than 30 days to payCOG915130
Contract Settlements - SAFE - Re-opening a Contract SettlementCOG915135
Contract Settlements - SAFE - Unlocking Payments on AccountCOG915120
Contract Settlements Unit (CSU) - contactingCOG914577
Contractor/Subcontractor - What is aCOG909040
Contractor Returns (from 6 April 2007) - CISCOG910150
Contractor Returns (until 5 April 2007) - CISCOG909630
Coach and Mentor - Quality AssuranceCOG12235
Cooperation - Pre April 2009 - Things to ConsiderCOG914115
Copying and Removal of RecordsCOG905280
Cost Effectiveness - For Abated or Reduced PenaltiesCOG914040
Court FeesCOG915720
Court Fees - Included in a SettlementCOG915230
Court Fees - Not included in a SettlementCOG915235
Credit or Charge CardsCOG911030
Criminal Investigation (Compliance Measures)COG18360
Cross Tax AwarenessCOG904540
Cross Tax Referral - SettlementCOG915100
CulpabilityCOG907640
Culpability - Warning of PenaltiesCOG915050
Culpability - Establishing Serious Evasion (Fraud) or Neglect for PenaltiesCOG906110
Culpability - What Does it Mean?COG915040
Culpability and PenaltiesCOG915045
Customer Groups - LiaisonCOG904515
Customer Service - Status - BackgroundCOG907260
Customer Service - Status - Enquiry from the EngagerCOG907280
Customer Service - Status - Enquiry from the WorkerCOG907290
Customer Service - GeneralCOG907250
Customer Service - Status - HumIntCOG907295
Customer Service - Pre and Post Transaction Rulings and Employment Income PackagesCOG907320
Customer Service - Status - Referrals to Employment Status & Intermediaries (ES&I)COG907270
Customer Service - Status - Referrals to RISCOG907310
Customer Service - Status - Section 8 DecisionsCOG907300
Customer Compliance Guidance Hub
CCG Hub

D

Daily Travel Payments - Action to TakeCOG930600
Debt Management Office (DMO)COG904735
Deductions from Gross Pay Before TaxCOG913510
Deductions Not Suffered by the Subcontractor - CISCOG909210
Deductions Working Sheet (DWS) - When to CompleteCOG905320
Deemed Contractors - CISCOG909050
Deferment of NICCOG905210
Definition of a risk to quality - quality assuranceCOG12550
Department for Work and Pensions (DWP) - Social Security Agency in Northern Ireland (NISSA)COG904790
Determining the Response to Risk - Risk AssessmentCOG905600
Deterrent Effect - Compliance MeasuresCOG17410
Direction under Regulation 72(5) Condition ACOG915180
Direction under Regulation 72(5) Condition BCOG915185
Direction under Regulation 72F - Action by Caseworker: Making a DirectionCOG915300
Direction under Regulation 72F - Action by Caseworker: SA NotationCOG915290
Direction under Regulation 72F - Action by Caseworker: Submission to Authorising TeamCOG915305
Direction under Regulation 72F - Action by Caseworker: Trigger Letter of OfferCOG915295
Direction under Regulation 72F - Action to be taken: Action by Authorising TeamCOG915310
Direction under Regulation 72F - AppealsCOG915315
Direction under Regulation 72F - Conditions ApplicableCOG915270
Direction under Regulation 72F - Considering a Direction - Action by CaseworkerCOG915285
Direction under Regulation 72F - Effect of a Direction on the EmployeeCOG915280
Direction under Regulation 72F - GeneralCOG915245
Direction under Regulation 72F - Impact on National Insurance ContributionsCOG915325
Direction under Regulation 72F - Impact on VATCOG915330
Direction under Regulation 72F - Informal Set-offsCOG915250
Direction under Regulation 72F - LegislationCOG915260
Direction under Regulation 72F - Mandates HeldCOG915320
Direction under Regulation 72F - Miscellaneous Employer & Employee IssuesCOG915265
Direction under Regulation 72F - Settlement ProcessCOG915335
Direction under Regulation 72F - Trigger EventsCOG915275
Direction under Regulation 72F - Yield ClaimingCOG915340
Direction under Regulation 81(4) Condition A or Condition BCOG915190
Direction under Regulation 9(5)COG914760
Directors Penalty PositionCOG930050
Disclosure and ConfidentialityCOG11650
Disclosure - Pre April 2009 - Things to ConsiderCOG914105
Discontinuing a Compliance CheckCOG906100
Discrepancy or Inaccuracy - Checks RevealCOG906040
Dispensations - P11DX and Letter ApplicationsCOG907110
Dispensations - AuthorityCOG907090
Dispensations Applications - Yield RecordingCOG915820
Dispensations - Group of CompaniesCOG907190
Dispensations - IntroductionCOG907080
Dispensations - Inaccuracy DiscoveredCOG907100
Dispensations - Other TeamsCOG907180
Dispensations - Recording informationCOG907170
Dispensations - ReviewingCOG907150
Dispensations - RevokingCOG907160
Dispensations - SettlementCOG915205
Dispensations - Use of Form ECR308COG907140
Dispensations - What Can and Cannot be IncludedCOG907120
Dispensations - Wording of Dispensations and Dispensations LettersCOG907130
DisputesCOG907580
Document Abuse (from 6 April 2007) - CISCOG910120
Document Abuse (until 5 April 2007) - CISCOG909610

E

E101 Team - LiaisonCOG904617
ECR308 - Dispensations - Use of formCOG907140
ECS/Caseflow - How to Calculate Current Year LiabilityCOG906590
Effect of a Direction on the Employee - Direction under Regulation 72FCOG915280
Effective Questioning to Establish CulpabilityCOG905275
Embassy UnitCOG904575
Employee has left - No P46 HeldCOG906550
Employee of Another Government Department Keeps Pay RecordsCOG905130
Employee Originated P45 InaccuracyCOG911550
Employee Shares & Securities TeamsCOG904580
Employee’s Tax Code Not KnownCOG911540
Employees for Whom Code Number Not Known - Inadequate RecordsCOG911530
Employer AmendmentsCOG915560
Employer Asks for Copy of PapersCOG905180
Employer Compliance Settlement Summary (ECSS)COG915096
Employer is Also a ContractorCOG905125
Employer is Part of a Group of CompaniesCOG905120
Employer Operates NIC Contracted Out RateCOG905195
Employer or Contractor is relieved of the Liability by a directionCOG914030
Employer Records Not Available or MaintainedCOG905175
Employer/Agent refuses to attend a Meeting - Obstructive EmployerCOG905165
Employer/Contractor File goes MissingCOG906210
Employer’s and Contractor’s LiabilityCOG914005
Employers with Diplomatic ImmunityCOG905315
Employment Status & Intermediaries (ES&I) - Broader CoverageCOG907240
Employment Status & Intermediaries (ES&I) - Customer Service - GeneralCOG907250
Employment Status & Intermediaries (ES&I) - Customer Service - Pre and Post Transaction Rulings/Employment Income PackagesCOG907320
Employment Status & Intermediaries (ES&I) - Customer Service - Status backgroundCOG907260
Employment Status & Intermediaries (ES&I) - Customer Service - Status enquiry from the EngagerCOG907280
Employment Status & Intermediaries (ES&I) - Customer Service - Status enquiry from the WorkerCOG907290
Employment Status & Intermediaries (ES&I) - Customer Service - Status - HumIntCOG907295
Employment Status & Intermediaries (ES&I) - Customer Service - Status - Referrals to RISCOG907310
Employment Status & Intermediaries (ES&I) - Customer Service - Status - Referrals to ES&ICOG907270
Employment Status & Intermediaries (ES&I) - Customer Service - Status - Section 8 DecisionsCOG907300
Employment Status & Intermediaries (ES&I) - Improving Technical KnowledgeCOG907070
Employment Status & Intermediaries (ES&I) - IntroductionCOG907010
Employment Status & Intermediaries (ES&I) - LB Cases - ReferralsCOG907030
Employment Status & Intermediaries (ES&I) - LiaisonCOG904545
Employment Status & Intermediaries (ES&I) - Management InformationCOG907040
Employment Status & Intermediaries (ES&I) - PAYE Settlement Agreements (PSA)COG907200
Employment Status & Intermediaries (ES&I) - Regulation 80 Determinations and Section 8 DecisionsCOG907210
Employment Status & Intermediaries (ES&I) - Roles and ResponsibilitiesCOG907020
Employment Status & Intermediaries (ES&I) - Status - Local ComplianceCOG907220
Employment Status & Intermediaries (ES&I) - Tax Tribunals HearingsCOG907230
Employment Status & Intermediaries (ES&I) - When Advice will Be Provided to Local ComplianceCOG907050
Employment Status & Intermediaries (ES&I) - When to make a referralCOG904550
Employment Status Indicator ToolCOG907520
End Of Year Returns - Pre April 2009 - IncorrectCOG914070
Enquiry from Engager - Customer ServiceCOG907280
Enquiry from the Worker - Customer ServiceCOG907290
Entitlement to Inspect records - Obstructive Employer: Challenge to caseworkersCOG905170
Equitable treatment - Agricultural Casual and Harvest WorkersCOG908570
Error Penalties - Yield RecordingCOG915745
Errors or Defects - Letter of OfferCOG914520
Estimating Earnings for NIC PurposesCOG908091
Estimating Earnings for NIC Purposes - Posting (Allocating) Contributions to an Employee’s NI AccountCOG908094
Estimating Earnings for NIC Purposes - Identifying Employees AffectedCOG908092
Estimating Earnings for NIC Purposes - The Basis of EstimatesCOG908093
Evasion Management Team (EMT)COG904570
Examples of risks for a Quality Risk Plan (QRP)COG12760
Examples of risks for a manager of managers Workplace Assessment (WPA) reviewCOG12770
Examples of risk to Quality Risk Plans (QRP) and Workplace Assessment (WPA) reviewsCOG12750
Exclusions Clause - Letter of OfferCOG914545
Existing Employee - No P46 HeldCOG906540
ExpatriatesCOG904585
Expected Offer - PenaltiesCOG914150
Expected Offer - Problems - PenaltiesCOG914170
Expected Offer - SettlementCOG915030
Expected Offer - Who Makes the Decisions?COG914155
Expenses, Benefits and Pecuniary Liabilities - Benefits in KindCOG911010
Extending the Compliance CheckCOG906090
Extending the Review - CISCOG909240
Extracts from Records - ComputationsCOG908120

F

Fact FindingCOG907540
Fact Sheet CC/FS19 - Returns and ‘old’ Penalties: When to IssueCOG906060
Fact sheets replacing Codes of PracticeCOG903620
Failure Penalties - Inclusion ofCOG914745
Failure to Inspect a Registration Card (until 5 April 2007) - CISCOG914245
Failure to Make a Declaration (Form CIS300) - CIS - From 6 April 2007COG914280
Failure to Notify a Change in Control in the Company - CIS - From 6 April 2007COG914265
Failure to Notify a Change in Control in the Company (until 5 April 2007) - CISCOG914220
Failure to Obtain/Submit CIS24 Vouchers (until 5 April 2007) - CISCOG914225
Failure to Operate PAYE - Potential Benefit Implication of Section 223 ITEPA 2003COG930080
Failure to Produce RecordsCOG914145
Failure to Provide a Subcontractor with a Written Statement of Payments and Deductions Made (from 6 April 2007) - CISCOG914270
Failure to Report Benefits and Understated BenefitsCOG915610
Failure to Retain RecordsCOG905155
Failure to Submit a Monthly Return - Section 98A Penalties - CIS Mitigation Policy (from 6 April 2007 to 5 October 2011) - CISCOG914296
Failure to Submit a Monthly Return - Section 98A Penalties - First 12 Months of Lateness (from 6 April 2007 to 5 October 2011) - CISCOG914290
Failure to Submit a Monthly Return Section 98A Penalties - Over 12 Months of Lateness (from 6 April 2007 to 5 October 2011) - CISCOG914295
Failure to Submit an End of Year Return (P35/CIS36) - First 12 Months of LatenessCOG914045
Failure to Submit an End of Year Return (P35/CIS36) - Over 12 Months of LatenessCOG914050
Failure to Submit CIS23 Vouchers (until 5 April 2007) - CISCOG914230
Failure to Submit Returns - No SchemeCOG915580
Failure to Submit Returns - Scheme OpenCOG915590
Failure to surrender a Certificate (until 5 April 2007) - CISCOG914255
False Claims or False PaymentsCOG930770
Film and Production UnitCOG904590
Flight Duty Allowances and Sector Pay - Airline IndustryCOG908650
Follow up Action - Further Meeting RequiredCOG906170
Follow Up Action to Take - Advice Given - CISCOG909340
Follow Up Action to Take after advice given - Upon returning to the officeCOG906570
Following the Risk - CISCOG909140
Football ClubsCOG908620
Football Clubs - Understated ReceiptsCOG908630
Foreign Entertainers Unit (FEU)COG904740
Foreign WorkersCOG909170
Formal Action - PenaltiesCOG914175
Formal Charges - Yield RecordingCOG915630
Forward Interest - Letter of OfferCOG914580
FOT Payments - Action to Take Where Part of Pay is ‘Gross’ and Part is ‘Net’COG913040
FOT Payments ‘Net’ - Treatment for NICCOG913050
FOT System Applicable But Not UsedCOG913030
FOT System in Operation - Checks to PerformCOG913020
Fraud Suspected - CISCOG909180
Fraud, Neglect and ‘Innocent Error’ - Penalties - Pre April 2009COG914085
Future Revenue Benefit (FRB) - ContentsCOG18200

G

Group of Companies - DispensationsCOG907190
Group of Workers InvolvedCOG907560
Gross Payment Registration - Action prior to compliance checkCOG909150
Gross Payment Registration - Compliance failures identified at compliance checkCOG909155
Gross Payment Registration - Referral to functional lead team for withdrawal authorisationCOG909160

H

Handling Third Party InformationCOG911580
Hidden Economy - DefinitionCOG905325
Hidden Economy - Employers Teams (formerly ECIT)COG904582
Hidden Economy (Employers) Team: Tools to SupportCOG905330
Hidden Economy Teams (HETs)COG904595
HM Revenue & Customs Employee Keeps Pay Records or Responsible for InaccuracyCOG905135
Home OfficeCOG904795
Human Intelligence (HumInt) SourcesCOG906080
Human Rights Act 1998 (HRA)COG906070
HumInt - Status - Customer ServiceCOG907295

I

Identity FraudCOG909175
Identifying a risk for a Quality Risk PlanCOG12600
Impact of SA on Employer ComplianceCOG906010
Impact on VAT - Direction under Regulation 72FCOG915330
Improper Use of Certifying Documents (until 5 April 2007) - CISCOG909600
Improving Technical Knowledge - Employment Status & Intermediaries (ES&I)COG907070
Inadequate Records - Agricultural Casual and Harvest WorkersCOG908560
Inadequate Records - Employees for Whom Code Number Not KnownCOG911530
Incentive Award SchemesCOG904600
Incidental Overnight Expenses (IOEs)COG911050
Incorrect Monthly Returns - Pre April 2009 (CIS from 6 April 2007)COG914300
Informal Set-offs - Direction under Regulation 72FCOG915250
Information Disclosure and ConfidentialityCOG11650
Initial Meeting - Preparation and ApproachCOG905115
Insolvency - Yield RecordingCOG915620
Insolvency & Securities (IS)COG904800
Insolvency & Security (Compliance Measures)COG18350
Insolvency Practitioner AppointedCOG905050
Instalment ArrangementsCOG914555
Instalment Offers - Contract Settlements - SAFECOG915125
Interest and Penalties for EstimatesCOG908110
Intervention PlanCOG905045
Introduction to Risks to QualityCOG12710
IR35 Service Company - Compliance CheckCOG908690
Inaccuracies Continue After Previous Review or Compliance CheckCOG906130
Inaccuracies with Widespread ImplicationsCOG911520
Inaccuracy discovered - DispensationsCOG907100
IT Systems - CISCOG909110
ITSA/CTSA CaseworkerCOG904530

J

Joint and Several OffersCOG914565
Joint VisitsCOG905065

K

Key Features of a Quality Risk Plan (QRP)COG12720
Known AgreementsCOG930560

L

Labour Providers (Compliance Measures)COG18340
Labour Provider Units (LPU) - LiaisonCOG904610
Large Business - LiaisonCOG904750
Large Business - Roles and ResponsibilitiesCOG905540
Large Business Cases - Referrals - Employment Status & Intermediaries (ES&I)COG907030
Large Business Risk AssessmentCOG905560
Large Business strategy - Quality AssuranceCOG12350
LC Management Tier 4 and 5 (Deputy Directors and Assistant DirectorsCOG12220
Legally Enforceable Charge - Employer ComplianceCOG915010
Legislation - Direction under Regulation 72FCOG915260
Letter of Offer - Acceptance - Employer ComplianceCOG914570
Letter of Offer - By Post - Employer ComplianceCOG914575
Letter of Offer - Errors or DefectsCOG914520
Letter of Offer - Exclusions ClauseCOG914545
Letter of Offer - Importance of Correctness - Employer ComplianceCOG914515
Letter of Offer - Inclusion of Failure Penalties - Employer ComplianceCOG914745
Letter of Offer - Preparation - Employer ComplianceCOG914510
Letter of offer - Problems - Employer ComplianceCOG914540
Letter of offer - Purpose - Employer ComplianceCOG914505
Letter of Offer - Specimen - Individual/Sole Trader - Employer ComplianceCOG914585
Letter of Offer - Specimen - Limited Liability Partnerships (LLPs) - Employer ComplianceCOG914622
Letter of Offer - Specimen - Company - Employer ComplianceCOG914675
Letter of Offer - Specimen - Partnerships - Employer ComplianceCOG914620
Letter of Offer - Specimen - Penalty Only - Employer ComplianceCOG914720
Letter of Offer - Specimen - Regulation 72F Cases - Employer ComplianceCOG914755
Letter of Offer - Things to CheckCOG914535
Letter of Offer - Time to Pay - Employer ComplianceCOG914550
Letter of Offer - What to Remind the Employer or Contractor AboutCOG914530
Letter of Offer - Who is to signCOG914525
Liaison with other business teams - CISCOG909100
Liaison - Specialist Teams :E101 TeamCOG904617
Liaison - Employment Status & Intermediaries (ES&I)COG904545
Liaison - Large Business (LB) - Employer ComplianceCOG904745
Liaison - Directors - S175 ITEPA 2003/S419 ICTA 1988COG930040
Liaison between Teams - Large Business - Employer ComplianceCOG905530
Liaison Within the Customer GroupsCOG904515
Liechenstein Disclosure Facility/ Voluntary Disclosure/ Offshore - Compliance MeasuresCOG18450
Limits for Recovery - SettlementCOG915065
Local Compliance Quality Improvement GroupCOG12205
Local Compliance - Status - Employment Status & IntermediariesCOG907220
Locking payments on account - Contract Settlements - SAFECOG915115
Lodge Certificate (Tax Form A) - Working Rule Agreements (WRA)COG930820
Lodge Certificate (Tax Form B) - Working Rule Agreements (WRA)COG930830
Lodge Certificates - Working Rule Agreements (WRA)COG930680
Lodge Payments Paid Direct by Employers - Working Rule Agreements (WRA)COG930700
Lodging Allowance - Working Rule Agreements (WRA)COG930650
Lodging Allowance Action Required by Employer - Working Rule Agreements (WRA)COG930670
Lodging Allowance Conditions of Payment and Action Required by CIO - Working Rule Agreements (WRA)COG930660
Lodging Allowance Reimbursement of Actual Accommodation Costs - Working Rule Agreements (WRA)COG930690
Lodging Allowance Retention of Rooms Allowances - Working Rule Agreements (WRA)COG930710
Lodgings to Site - Working Rule Agreements (WRA)COG930630
Lorry Drivers - Night Out AllowanceCOG908660
Lorry Drivers - TachographsCOG908670
Lump Sum offers with more than 30 days to pay - Contract Settlements - SAFECOG915130

M

Make an audio or video recording of a meeting?COG11840
Making a Direction - Direction under Regulation 72F - Action by CaseworkerCOG915300
Making a note of a meetingCOG11820
Making an Incorrect Declaration (Form CIS300) (from 6 April 2007) - CIS - PenaltiesCOG914285
Making Payments to Subcontractors (from 6 April 2007) - CIS - Scheme overviewCOG910050
Making the Initial Appointment or Contact - Commencing The Compliance CheckCOG905015
Managed Service Companies - Specialist Team - Service Company Units (SCUs)COG908710
Managed Service Companies - Role of the Service Company Units (SCUs)COG908720
Management Information - Employment Status & Intermediaries (ES&I)COG907040
Manager of Managers (Business Unit Head/Team LeaderCOG12225
Managing Serious Defaulters (MSD) - Compliance MeasuresCOG18320
Mandates Held - Direction under Regulation 72FCOG915320
Materials - CISCOG909190
Members of the Tribunal System or Clerks to the Tribunal System Responsible for InaccuracyCOG905140
Miscellaneous Employer & Employee Issues - Direction under Regulation 72FCOG915265
Miscellaneous Employers - Letter of OfferCOG914750
MTIC Activity (excluding refused registrations) - Compliance MeasuresCOG18470
Multiple Schemes Large BusinessCOG905585

N

National Insurance Contributions (NIC) - Direction under Regulation 72F - Impact on NICCOG915325
National Minimum Wage (NMW) - Liaison - Employer ComplianceCOG904612
New Schemes (Previously Pseudo Schemes) - Open Year InaccuraciesCOG906610
New Schemes (Previously Pseudo Schemes) - CISCOG909330
NIC Contracted Out Rate - Employer OperatesCOG905195
NIC for Company Directors - How to CheckCOG930030
NIC HolidayCOG905270
NIC Liability - Agricultural Casual and Harvest WorkersCOG908540
NICO - LiaisonCOG904760
NIC&EO - LiaisonCOG904855
NIC&EO - Escalation routeCOG904860
No Agreement to Estimate - Employer Compliance computationsCOG908108
No P46 Held - Employee has Left - Open Year InaccuraciesCOG906550
No P46 Held - Existing Employee - Open Year InaccuraciesCOG906540
No response to the opening letterCOG905035
No response to the opening letter - Obstructive EmployerCOG905160
No Scheme - Failure to Submit Returns - Yield RecordingCOG915580
Non-visit case - Employer ComplianceCOG905025
Normal Time Limits (NTL) - Time Limit for Recovery - NICCOG915220
Notes of meeting - MandatoryCOG11820
Notes of Meeting - Preparation and Issue ofCOG905295
Notes of Meeting - When They Are RequiredCOG905290
Notifying an Authorised AgentCOG905020
Notifying Other Sections when Irregularities are Discovered - InaccuraciesCOG911510

O

Obstructive Employer: Challenge to caseworkers Entitlement to Inspect recordsCOG905170
Obstructive Employer: Employer/Agent refuses to attend a MeetingCOG905165
Obstructive Employer: No response to opening letterCOG905160
Official Papers - Care ofCOG905070
Offshore/ Voluntary Disclosure/Liechenstein Disclosure Facility - Compliance measuresCOG18450
Online Filing - PenaltiesCOG914015
Open Month Inaccuracies (from 6 April 2007) - CISCOG910130
Open Year In a Class 6 Settlement - when to include theCOG906600
Open Year Inaccuracies - How to make an adjustmentCOG906520
Open Year Inaccuracies (until 5 April 2007) - CISCOG909620
Operation of PAYE and Self Assessment (SA) - DirectorsCOG930070
Operation of the Construction Industry Scheme (CIS) - Employer and Contractor’s roleCOG903590
Opportunity to DiscloseCOG905220
Ordinary Statutory Paternity Pay, Additional Statutory Paternity Pay and Statutory Adoption Pay - Employer and Contractors roleCOG903570
Other teams - Dispensations - Specialist Employer ComplianceCOG907180
Our Conduct and behaviour - contentsCOG11000
Overview and Definition of Terms Current, Earlier, Open and Closed Years Inaccuracies - Employer ComplianceCOG906510
Overview of quality assurance processCOG12150

P

Pacesetter - quality assuranceCOG12245
P11D or P9D Returns - Failure to Submit - PenaltiesCOG914060
P11D or P9D Returns Pre April 2009- Incorrect - PenaltiesCOG914080
P11DX and letter applications - DispensationsCOG907110
P35 Omissions and PAYE Reconciliations - Yield RecordingCOG915601
P35 Omissions and PAYE Reconciliations: Correct amount of tax and NIC deducted and paid in full - Yield recordingCOG915602
P35 Omissions and PAYE Reconciliations: Correct amount of tax and NIC deducted but not paid in full - Yield recordingCOG915603
P35 Omissions and PAYE Reconciliations: Tax and NIC deducted left off the P35 and other liabilities identified - Yield recordingCOG915604
P45 Inaccuracy - Employee OriginatedCOG911550
P46 Produced - Doubts About AuthenticityCOG911560
P46 Produced for ReviewCOG905215
Pay Practice Avoids or Reduces NICCOG911570
PAYE Action Required - Agricultural Casual and Harvest WorkersCOG908550
PAYE and NIC - Example of a ComputationCOG908030
PAYE and NIC - DirectorsCOG930020
PAYE and NIC - What to Include in ComputationsCOG908020
PAYE and NICs Legislation Employer and Contractors RoleCOG903520
PAYE Settlement Agreement (PSA) - Yield recordingCOG915770
PAYE Settlement Agreements (PSA)COG915210
PAYE, SA & NIC Group (PSN) - LiaisonCOG904780
Payment on Account - Employer Compliance settlementCOG915025
Payment Sought From Employee - Employer Compliance settlementCOG915175
Payments ‘Grossed Up’ by the Contractor - CISCOG909220
Payments on account - how allocated - Contract Settlements - SAFECOG915110
Payments to a Third Party (from 6 April 2007) - CISCOG910060
Payments to a Third Party (from 6 April 2007) - Inaccuracy Discovered - CISCOG910070
Payments to a Third Party (until 5 April 2007) - CISCOG909580
Payments to a Third Party (until 5 April 2007) - Inaccuracy Discovered - CISCOG909590
Payments to HMRC (from 6 April 2007) - CISCOG910140
Payroll Check - Employer ComplianceCOG905265
Payroll Giving Schemes for Charities - Action RequiredCOG913530
Payroll Giving Schemes for Charities - HMRC (Charities) - Net Pay ArrangementsCOG913550
Payroll Giving Schemes for Charities - Inaccuracy or FailureCOG913540
Payroll Giving Schemes for Charities - OverviewCOG913520
Pecuniary Liabilities and BenefitsCOG905260
Pecuniary Liability Payments - Payment of billsCOG911020
Penalties AppealsCOG914305
Penalties Not AppropriateCOG914025
Penalties Reasonable ExcuseCOG914065
Penalties - The Expected OfferCOG914150
Penalties - Pre April 2009 - Time LimitsCOG914135
Penalty - Types ofCOG914035
Penalties - Statutory PaymentsCOG914020
Penalties Overview - CISCOG909350
Performance Board in Quality AssuranceCOG12300
Personal connection in a compliance checkCOG11600
Personal Safety - IntroductionCOG11525
Personal Tax Compliance (PTC) TeamsCOG904615
Personal Tax International Expatriates - LiaisonCOG904585
Preparation and Checking - ComputationsCOG908140
Preparing a template - Quality Risk PlanCOG12800
Previous Ruling Given - StatusCOG907590
Primary Class 1 NICs: Recovery from a Director or EmployeeCOG915195
Prior to the Visit - PreparationCOG905040
Problems Due to Previous Review or Compliance CheckCOG906140
Proceeds of Crime Act (POCA) - Compliance MeasuresCOG18430
Providing a Subcontractor with an Incorrect Written Statement of Payments and Deductions Made (CIS from 6 April 2007)COG914275
Providing an Opinion - StatusCOG907570
Providing False Information for Registration Purposes (CIS from 6 April 2007)COG914260
PTC Team - When to referCOG906030
Public Sector Employers - LiaisonCOG904755

Q

Quality Assurance and ImprovementCOG12210
Quality Assurance - aimsCOG12100
Quality Assurance - assessing a risk for a Quality Risk PlanCOG12650
Quality Assurance and appraisal processCOG12250
Quality Assurance - backgroundCOG12050
Quality Assurance - coach and mentorCOG12235
Quality Assurance - definition of a risk to qualityCOG12550
Quality Assurance - examples of risks for a manager of managers Workplace Assessment (WPA) reviewCOG12770
Quality Assurance - identify a risk for a Quality Risk PlanCOG12600
Quality Assurance - Large business strategyCOG12350
Quality Assurance - overviewCOG12150
Quality Assurance - pacesetterCOG12245
Quality Assurance and the performance boardCOG12300
Quality Assurance - Quality Risk PlanCOG12700
Quality Assurance - Quality Risk Plan - completingCOG12730
Quality Assurance - Quality Risk Plan - examplesCOG12760
Quality Assurance - Quality Risk Plan - key featuresCOG12720
Quality Assurance - Quality Risk Plan - preparing templateCOG12800
Quality Assurance - Risks to quality introductionCOG12710
Quality Assurance - Risks to quality - examples of risks to Quality Risk Plans (QRP) and Workplace Assessment (WPA) reviewsCOG12750
Quality Assurance - roles and responsibilitiesCOG12200
Questioning the Worker - StatusCOG907550

R

Raising formal penalty determinations - CIS from 06-04-2007COG914297
Raising Formal Penalty Determinations - Daily Penalties and Penalties for Failure to Submit a Return (P35/CIS36/P11D(b) - (First 12 months of Lateness)COG914190
Raising Formal Penalty Determinations - GeneralCOG914180
Raising Formal Penalty Determinations - Initial Penalties arising under S98(1)(a) or S98(1)(b) TMA 1970COG914185
Raising Formal Penalty Determinations - Penalties of a Maximum Set Amount or Maximum of a Difference between AmountsCOG914195
Rationale for the changes - Compliance MeasuresCOG17060
Reasonable Excuse - PenaltiesCOG914065
Receipt of SIP from RIS - actionCOG905005
Reconstructing RecordsCOG906160
Record Keeping by HMRC employee - InaccuraciesCOG905135
Record of appointments - Personal Safety (Our Conduct and Behaviour)COG11550
Recording Compliance Checks on ECS/CaseflowCOG905010
Recording information - Our conduct and behaviourCOG11610
Recording Information - Dispensations - Specialist Employer Compliance (SEC)COG907170
Records (Business) checksCOG18310
Records - Failure to Produce - PenaltiesCOG914145
Records - Failure to Produce - Small and Medium Enterprises (SME)COG904050
Records - Failure to RetainCOG905155
Records that Need to be ReviewedCOG905145
Records Used for SACOG905150
Recovery for Earlier Years - Exceptions to General Approach - StatusCOG907630
Recovery for Earlier Years - General Approach - StatusCOG907620
Recovery from a Director or Employee - Primary Class 1 NICsCOG915195
Recovery from Director personallyCOG930060
Recovery from Employees and Directors - Yield RecordingCOG915690
Recovery - Settlement - Limits forCOG915065
Recovery Methods - Yield RecordingCOG915540
Recovery of Tax and/or NIC from a Director or Employee - Action to be takenCOG915200
Recovery Restricted by previous reviewsCOG915240
Recovery Where a Working Rule Agreement OperatedCOG930790
Referral to Employment Status & Intermediaries (ES&I)COG907600
Referral to Employment Status & Intermediaries - When to make aCOG904550
Referrals - LB Cases (Employment Status & Intermediaries)COG907030
Referrals to ES&I - Customer Service - StatusCOG907270
Referrals to RIS - Customer Service - Status - Employment Status & Intermediaries (ES&I)COG907310
Refused Repayments - Compliance MeasuresCOG18460
Refused Registrations - Compliance MeasuresCOG18410
Regional Variation and Site Agreements - Working Rule Agreements (WRA)COG930520
Registering for Self-Employment - Class 2 NIC - Yield RecordingCOG915670
Registering for the scheme - CIS (from 6 April 2007)COG910030
Registration Cards - CIS (until 5 April 2007)COG909520
Regulation 9 Directions Background - CISCOG909360
Regulation 9 (4) Directions - Action to be Taken - CISCOG909380
Regulation 9 (5) Directions - Claims under Regulation 9(3) - Action to be Taken - CISCOG909370
Regulation 9 (5) Directions - Impact of Directions under Regulation 9 on PenaltiesCOG909365
Regulation 9(5) Direction - Letter of OfferCOG914760
Regulation 13 Income Tax (Construction Industry Scheme) Regulations 2005 - BackgroundCOG909390
Regulation 13 Income Tax (Construction Industry Scheme) Regulations 2005 - ProcessCOG909400
Regulation 72(5) Condition A - Direction underCOG915180
Regulation 81(4) Condition A or Condition B - Direction underCOG915190
Regulation 72(5) Condition B - Direction underCOG915185
Regulation 72F - Direction under - Action by Caseworker: Considering a DirectionCOG915285
Regulation 72F - Direction under - Action by Caseworker: Making a DirectionCOG915300
Regulation 72F - Direction under - Action by Caseworker: SA NotationCOG915290
Regulation 72F - Direction under - Action by Caseworker: Submission to Authorising TeamCOG915305
Regulation 72F - Direction under - Action by Caseworker: Trigger Letter of OfferCOG915295
Regulation 72F - Direction under - Action to be taken: by Authorising TeamCOG915310
Regulation 72F - Direction under - AppealsCOG915315
Regulation 72F - Direction under - BackgroundCOG915255
Regulation 72F - Direction under - Conditions ApplicableCOG915270
Regulation 72F - Direction under - Effect of a direction on the employeeCOG915280
Regulation 72F - Direction under - GeneralCOG915245
Regulation 72F - Direction under - Impact on National Insurance ContributionsCOG915325
Regulation 72F - Direction under - Impact on VATCOG915330
Regulation 72F - Direction under - Informal Set- offsCOG915250
Regulation 72F - Direction under - LegislationCOG915260
Regulation 72F - Direction under - Mandates HeldCOG915320
Regulation 72F - Direction under - Miscellaneous Employer & Employee IssuesCOG915265
Regulation 72F - Direction under - Regulation 80 determinationsCOG915296
Regulation 72F - Direction under - Settlement ProcessCOG915335
Regulation 72F - Direction under - Trigger EventsCOG915275
Regulation 72F - Direction under - Yield ClaimingCOG915340
Regulation 80 Determinations - Direction under Regulation 72FCOG915296
Regulation 80 Determinations - Section 8 Decisions - AppealsCOG915170
Regulation 80 Determinations - Section 8 Decisions - BackgroundCOG915160
Regulation 80 Determinations - Section 8 Decisions - ProcessCOG915165
Regulation 80 Determinations and Section 8 Decisions - Employment Status & Intermediaries (ES&I)COG907210
Remove or Copy PAYE and NICS Records - Authority to Inspect - Small and Medium Enterprises (SME)COG904020
Remove or Copy Contractor Records - Authority to Inspect - Small and Medium Enterprises (SME)COG904030
Remuneration Paid in Non-cash FormCOG911060
Remuneration packaging Non Statutory Business Clearance - Yield RecordingCOG915810
Re-opening a Contract Settlement - Contract Settlements - SAFECOG915135
Re-opening post settlement - Contract SettlementCOG915146
Repayments Stopped - Yield RecordingCOG915800
Requests for Advice from Local Compliance - Employment Status & Intermediaries (ES&I)COG907060
Residence & DomicileCOG908685
Response to the opening letterCOG905030
Retain Records - Failure toCOG905155
Retention of Rooms Allowance Paid - Action Required - Working Rule Agreement (WRA)COG930720
Returns or Records - CompletingCOG905105
Revenue Loss Prevented (RLP)COG18150
Revenue Loss Prevention (RLP) : Calculating and Recording (Compliance Measures)COG18155
Revenue Protected - Compliance MeasuresCOG17300
Reviewing Dispensations - Specialist Employer Compliance (SEC)COG907150
Revoking Dispensations - Specialist Employer Compliance (SEC)COG907160
Risk and Intelligence Service (RIS) - LiaisonCOG904775
Risk and Intelligence Service (RIS) - Operations - LiaisonCOG904520
Risk AssessmentCOG905560
Risk Based Systems Audit (RBSA)COG905075
Role of Functional Lead Team (CIS Technical Support)COG909090
Role of the Caseworker - StatusCOG907530
Role of the Construction Industry Scheme CaseworkerCOG909060
Role of the Processing Centre - Newry N. Ireland - CISCOG909080
Role of the Processing Centre Netherton - CISCOG909070
Roles and Responsibilities - Employment Status & Intermediaries (ES&I)COG907020
Roles and Responsibilities - Large BusinessCOG905540
Roles and Responsibilities - Quality AssuranceCOG12200
Round Sum AllowancesCOG911040
Rugby Football ClubsCOG908640
Rules for Site Based Employees - Working Rule Agreements (WRA)COG930530

S

SA Notation - Direction under Regulation 72F - Action by CaseworkerCOG915290
SAFE - Amending a chargeCOG915145
SAFE - Class 6 Amendment - Contract SettlementCOG915140
SAFE - General - Contract SettlementsCOG915105
SAFE - How payments on account are allocated - Contract SettlementsCOG915110
SAFE - Instalment Offers - Contract SettlementsCOG915125
SAFE - Locking payments on account - Contract SettlementsCOG915115
SAFE - Lump Sum offers with more than 30 days to pay - Contract SettlementsCOG915130
SAFE - Re-opening a Contract SettlementCOG915135
SAFE - Unlocking payments on account - Contract SettlementsCOG915120
Scheme Open - Failure to Submit Returns -Yield RecordingCOG915590
Schemes - New (Previously Pseudo Schemes) - Open Year InaccuraciesCOG906500
Scope of the Schemes - CISCOG909030
Scoring Cash Collected Prior to Settlement - Compliance MeasuresCOG17110
Season Tickets - Working Rule Agreements (WRA)COG930620
Section 8 Decisions - Customer Service - Status (Employment Status & Intermediaries)COG907300
Section 175 ITEPA 2003/Section 419 ICTA 1988 - Liaison (Directors)COG930040
Section 223 ITEPA 2003 - Potential Benefit Implication of - Failure to Operate PAYE (Directors)COG930080
Security and InsolvencyCOG18350
Seek Settlement - from whom (Employer Compliance)COG915005
Seizures of illicit excise goods - Compliance MeasuresCOG18420
Self Assessment (SA) and PAYE - Operation of (Directors)COG930070
Self Assessment (SA) - Impact on Employer ComplianceCOG906010
Self Assessment (SA), PAYE & NIC group (PSN) - LiaisonCOG904780
Self Assessment (SA), PAYE & NICS (PSN) - CIS Advisory Team - LiaisonCOG904785
Serious Evasion - AwarenessCOG905305
Serious Evasion (Fraud) or Neglect for Penalties - Establishing (Culpability)COG906110
Serious Evasion Suspected - Action to Take (Open Year Inaccuracies)COG906530
Seriousness - Abatement - pre April 2009COG914120
Seriousness - Things to Consider - Penalties (Pre April 2009)COG914125
Service Company Units - LiaisonCOG904605
Service Company Units (SCU’s) - IR35 Service CompanyCOG908710
Set-off - overpayment be set-off against underpaymentsCOG915680
Settle Employee’s Liability - Benefits in Kind - Employer Not WillingCOG908070
Settle Employee’s Liability - Benefits in Kind - Employer WillingCOG908060
Settlement - Caseworker checklist for completed casesCOG915080
Settlement - Certificate of DisclosureCOG915090
Settlement - Cross Tax ReferralCOG915100
Settlement - Culpability and PenaltiesCOG915045
Settlement - Culpability - Warning of PenaltiesCOG915050
Settlement - Culpability - What Does it Mean?COG915040
Settlement - Direction Under Regulation 72F, Regulation 80 determinationCOG915296
Settlement - DispensationsCOG915205
Settlement - From Whom to SeekCOG915005
Settlement - InterestCOG915070
Settlement - NIC DecisionCOG915155
Settlement - No agreementCOG915075
Settlement - Regulation 80 DeterminationCOG915150
Settlement - The Expected OfferCOG915030
Settlement - Who Conducts the MeetingCOG915035
Settlement - Who Conducts the Meeting - PenaltiesCOG914160
Settlement - Whom to seekCOG915005
Settlement - Without a meetingCOG915060
Settlement - Written confirmation of adviceCOG915020
Settlement Posting (Allocating) Contributions to an Employee’s NI Account - Contributions “Deemed as Paid”COG908101
Settlement Posting (Allocating) Contributions to an Employee’s NI Account - Contributions ‘Paid’COG908098
Settlement Posting (Allocating) Contributions to an Employee’s NI Account - Contributions ‘Treated as Paid’COG908099
Settlement Posting (Allocating) Contributions to an Employee’s NI Account - Exceptions to treating Contributions as “Treated as Paid”.COG908100
Settlement Posting (Allocating) Contributions to an Employee’s NI Account - GeneralCOG908095
Settlement Posting (Allocating) Contributions to an Employee’s NI Account - Process to FollowCOG908102
Settlement Posting (Allocating) Contributions to an Employee’s NI Account - Process to Follow: Section 8 DecisionsCOG908106
Settlement Process - Direction under Regulation 72FCOG915335
Simplified Schemes - Penalties (Pre April 2009)COG914010
SIP from RIS - Action on receiptCOG905005
Small Amounts to be Excluded for PAYE and NIC - ComputationsCOG908040
Social Security Agency in Northern Ireland (NISSA) - Department for Work and Pensions - LiaisonCOG904790
Specialist Employer Compliance (SEC) - Dispensations - AuthorityCOG907090
Specialist Employer Compliance (SEC) - Dispensations - Group of CompaniesCOG907190
Specialist Employer Compliance (SEC) - Dispensations - IntroductionCOG907080
Specialist Employer Compliance (SEC) - Dispensations - Inaccuracy discoveredCOG907100
Specialist Employer Compliance (SEC) - Dispensations - Other teamsCOG907180
Specialist Employer Compliance (SEC) - Dispensations - P11DX and letters applicationsCOG907110
Specialist Employer Compliance (SEC) - Dispensations - ReviewingCOG907150
Specialist Employer Compliance (SEC) - Dispensations - Recording InformationCOG907170
Specialist Employer Compliance (SEC) - Dispensations - RevokingCOG907160
Specialist Employer Compliance (SEC) - Dispensations - Use of form ECR308COG907140
Specialist Employer Compliance (SEC) - Dispensations - What can and cannot be includedCOG907120
Specialist Employer Compliance (SEC) - Dispensations - Wording of dispensations and dispensations lettersCOG907130
Specialist Teams - LiaisonCOG904555
Specific Guidance by ActivityCOG18400
Specific Guidance for WorkstreamsCOG18300
Specimen Letter of Offer - CompanyCOG914675
Specimen Letter of Offer - Incorrect CIS Claim made in CIS Deductions Suffered Box on P35COG914765
Specimen Letter of Offer - Individual/Sole Trader employerCOG914585
Specimen Letter of Offer - Limited Liability Partnerships (LLPs) employerCOG914622
Specimen Letter of Offer - Partnerships employerCOG914620
Specimen Letter of Offer - Penalty only - employerCOG914720
Specimen Letter of Offer - Regulation 72F casesCOG914755
Staff Employees - Working Rule AgreementCOG930540
Start and Stop Notices - Student Loan DeductionsCOG905190
Status background - Customer Service (Employment Status & Intermediaries)COG907260
Status - Background to DeterminingCOG907510
Status - CulpabilityCOG907640
Status - CISCOG909165
Status - Construction Industry Workers - BackgroundCOG907610
Status - DisputesCOG907580
Status enquiry from the Engager - Customer Service (Employment Status & Intermediaries)COG907280
Status enquiry from the Worker - Customer Service (Employment Status & Intermediaries)COG907290
Status - Fact FindingCOG907540
Status - Group of Workers InvolvedCOG907560
Status - HumInt - Customer Service (Employment Status & Intermediaries)COG907295
Status - Local Compliance (Employment Status & Intermediaries)COG907220
Status - Previous Ruling GivenCOG907590
Status - Providing an OpinionCOG907570
Status - Questioning the WorkerCOG907550
Status - Recovery for Earlier Years - Exception to General ApproachCOG907630
Status - Recovery for Earlier Years - General ApproachCOG907620
Status - Referral to Employment Status & Intermediaries (ES&I)COG907600
Status - Referrals to Employment Status & Intermediaries (ES&I) - Customer ServiceCOG907270
Status - Role of the CaseworkerCOG907530
Status - The Employment Status Indicator ToolCOG907520
Status - Section 8 Decisions - Customer Service (Employment Status & Intermediaries)COG907300
Status - Local ComplianceCOG907220
Status - Yield RecordingCOG915660
Statutory Cover - Penalties (Pre April 2009)COG914130
Statutory Adoption Pay (SAP)COG903570
Statutory Payments - Employer and Contractors RoleCOG903550
Statutory Payments - PenaltiesCOG914020
Statutory Sick Pay (SSP) & Statutory Maternity Pay (SMP) - Employer and Contractors RoleCOG903560
Steps to follow where the employee is a director of the company - ComputationsCOG908103
Steps to follow where the employee is not a director of the company - ComputationsCOG908104
Student Loan Deductions - PenaltiesCOG914210
Student Loan Deductions (SLDs) - Open Year InaccuraciesCOG906620
Student Loan Deductions LegislationCOG903580
Student Loan Deductions Start and Stop NoticesCOG905190
Student Loans - LiaisonCOG904765
Subcontractor Claiming Credit for Deductions SufferedCOG909230
Subcontractor / Contractor - What is aCOG909040
Submission of Inaccurate or Incomplete CIS25 Vouchers (until 5 April 2007) - CIS - PenaltiesCOG914250
Submission of Incorrect CIS23 Vouchers (until 5 April 2007) - CIS - PenaltiesCOG914235
Submission to Authorising Team - Direction under Regulation 72F - Action by CaseworkerCOG915305
Submissions to Specialist Employer Compliance - LC Process Only (Large Business)COG905690
Supplementary returns - Submission ofCOG915600
Suspected Computer Fraud - commencing the compliance checkCOG905310
Suspected Fraud/Evasion - Yield RecordingCOG915700
Suspended Penalties - Contract SettlementCOG914581
Systems to Support the work - Large BusinessCOG905550

T

Tachographs - Lorry DriversCOG908670
Tachographs - Lorry Drivers - What to checkCOG908680
Talk Through, Walk Through and Testing the SystemsCOG905080
Talk Through and Testing the Systems - Importance ofCOG905085
Walk Through and Testing the Systems: Non-visit cases - Importance ofCOG905095
Walk Through and Testing the Systems: Visit cases - Importance ofCOG905090
Tax Administration Litigation & Advice (TALA)COG904770
Tax Certificate - Types of (until 5 April 2007)COG909530
Tax Certificate CIS5 or CIS5 (Partner) (until 5 April 2007)COG909550
Tax Certificate CIS6 (until 5 April 2007)COG909540
Taxpayer Favour Adjustments - Compliance MeasuresCOG17135
Tax relief - Class 6 SettlementCOG915085
Tax Treatment (from 6 April 2007) - CISCOG910080
Tax Treatment Qualifying Test (from 6 April 2007) - CISCOG910090
Tax Tribunals Hearings - Employment Status & Intermediaries (ES&I)COG907230
Teams - Liaison between (Large Business)COG905530
Termination Payments - Pre and Post transaction adviceCOG915780
Things to Check - Letter of OfferCOG914535
Things to Consider Under Cooperation - Penalties - Pre April 2009COG914115
Things to Consider Under Disclosure - Penalties - Pre April 2009COG914105
Things to Consider Under Seriousness - Penalties - Pre April 2009COG914125
Third Party Information - HandlingCOG911580
Third Party information - HUMINT - CISCOG909280
Third Party - Payments to a - CISCOG909270
Third Party - Payments to a - CIS (Until 5 April 2007)COG909580
Third Party - Payments to a - Inaccuracy Discovered - CIS (Until 5 April 2007)COG909590
Tier structure in Local ComplianceCOG12215
Time Limit for Recovery - NICCOG915220
Time Limit for Recovery - OverviewCOG915215
Time Limits - Penalties - pre April 2009COG914135
Time Limits for Recovery - Limitation Act 1980 and Limitation (Northern Ireland) Order 1989COG915225
Time to Pay - Letter of OfferCOG914550
Timing Adjustments - Compliance MeasuresCOG18500
Timing Adjustments - Introduction - Compliance MeasuresCOG18510
Timing Adjustments - Overview - Compliance MeasuresCOG18520
Timing Adjustments - Detailed examples - Compliance MeasuresCOG18530
Timing Adjustments - Revenue Loss Prevention (RLP)COG18160
Tips and GratuitiesCOG908510
Tools to Support - Hidden Economy (Employers) TeamCOG905330
Tools to Support CI Caseworkers - CISCOG909120
Transitional Period - Background - CISCOG909310
Translations and InterpretersCOG905300
Travel, Subsistence, Entertainment and Other ExpensesCOG905255
Trigger Events - Direction under Regulation 72FCOG915275
Trigger Letter of Offer - Direction under Regulation 72F - Action by CaseworkerCOG915295
Trivial BenefitsCOG908080
Tronc SchemesCOG908520
TV & Radio Industry UnitCOG904710
Two or More Duty Geared Penalties - Pre April 2009COG914081
Types of Allowances and Conditions of PaymentCOG930810
Types of PenaltyCOG914035
Types of Tax Certificate - CIS (until 5 April 2007)COG909530

U

Under Deductions - How the Contractor Should TreatCOG909200
Unlawful Disposal or Possession of CIS Documents (until 5 April 2007) - CIS - PenaltiesCOG914240
Unlocking payments on account - Contract Settlements - SAFECOG915120
Unsatisfactory Book KeepingCOG906190
Updating Individuals records in the PAYE serviceCOG904552
Use of an Employer’s ComputerCOG905100
Use of form ECR308- Dispensations (Specialist Employer Compliance)COG907140
Using Estimates and Obtaining AgreementCOG908090

V

Value Added Tax (VAT) - CISCOG909250
VAT CaseworkerCOG904535
Verification Process (from 6 April 2007) - CISCOG910040
Visit at a Private ResidenceCOG11575
Visit - preparation prior toCOG905040
Visits - JointCOG905065
Voluntary DisclosureCOG915550
Voluntary Disclosure by Contractor of non-Operation of Scheme - CISCOG909035
Voluntary Disclosures/Offshore/Liechtenstein Disclosure Facility (LDF)COG18450
Voluntary RestitutionCOG915015
Vouchers - CIS - (until 5 April 2007)COG909570

W

Walk Through and Testing the Systems: Non-visit casesCOG905095
Walk Through and Testing the Systems: Visit CasesCOG905090
Walk Through Tests - CISCOG909130
Warning of Penalties - CulpabilityCOG915050
Within the Customer Groups - LiaisonCOG904515
Without a meeting - Settlement (Employer Compliance)COG915060
Wording of dispensations and dispensations letter (Specialist Employer Compliance)COG907130
Working a non-visit caseCOG905025
Working Rule Agreements (WRA) - Action Required When Retention of Rooms Allowance PaidCOG930720
Working Rule Agreements (WRA) - Action Required Where a WRA OperatedCOG930780
Working Rule Agreements (WRA) - Action to Take on Daily Travel PaymentsCOG930600
Working Rule Agreements (WRA) - Agency WorkersCOG930550
Working Rule Agreements (WRA) - Caravan Accommodation Provided by EmployeeCOG930740
Working Rule Agreements (WRA) - Caravan Accommodation Provided by EmployerCOG930730
Working Rule Agreements (WRA) - Contact for AdviceCOG930570
Working Rule Agreements (WRA) - Daily Travel PaymentsCOG930590
Working Rule Agreements (WRA) - Disagreements on Caravan Accommodation PaymentsCOG930750
Working Rule Agreements (WRA) - Example of a Lodge Certificate (Tax Form A)COG930820
Working Rule Agreements (WRA) - Example of a Lodge Certificate (Tax Form B)COG930830
Working Rule Agreements (WRA) - Example of Types of Allowances and Conditions of PaymentCOG930810
Working Rule Agreements (WRA) - False Claims or False PaymentsCOG930770
Working Rule Agreements (WRA) - Free Transport ProvidedCOG930610
Working Rule Agreements (WRA) - Holiday PayCOG930760
Working Rule Agreements (WRA) - Known AgreementsCOG930560
Working Rule Agreements (WRA) - Lodge CertificatesCOG930680
Working Rule Agreements (WRA) - Lodge Payments Paid Direct by EmployersCOG930700
Working Rule Agreements (WRA) - Lodging AllowanceCOG930650
Working Rule Agreements (WRA) - Lodging Allowance Action Required by EmployerCOG930670
Working Rule Agreements (WRA) - Lodging Allowance Conditions of Payment and Action Required by CIOCOG930660
Working Rule Agreements (WRA) - Lodging Allowance Reimbursement of Actual Accommodation CostsCOG930690
Working Rule Agreements (WRA) - Lodging Allowance Retention of Rooms AllowancesCOG930710
Working Rule Agreements (WRA) - Lodgings to SiteCOG930630
Working Rule Agreements (WRA) - Obtaining a CopyCOG930580
Working Rule Agreements (WRA) - OverviewCOG930510
Working Rule Agreements (WRA) - Periodic Visits HomeCOG930640
Working Rule Agreements (WRA) - Regional Variation and Site AgreementsCOG930520
Working Rule Agreements (WRA) - Recovery Where a WRA OperatedCOG930790
Working Rule Agreements (WRA) - Rules for Site Based EmployeesCOG930530
Working Rule Agreements (WRA) - Season TicketsCOG930620
Working Rule Agreements (WRA) - Staff EmployeesCOG930540
Working Rule Agreements (WRA) - Who to Contact for AdviceCOG930570
Working Rule Agreements (WRA) WRA Not OperatedCOG930800
Working the Case: Factsheet CC/FS19 - Employer and Contractor Returns and ‘old’ Penalties - When to IssueCOG906060
Working the Case: Human Rights Act 1998 (HRA) - BackgroundCOG906050
Written confirmation of advice - Settlement (Employer Compliance)COG915020

X

No entries

Y

Yield Claiming - Direction under Regulation 72FCOG915340
Yield Recording - Yield Arising from Broader CoverageCOG915530
Yield Recording - Yield Arising from a Compliance CheckCOG915520
Yield Recording - Court FeesCOG915720
Yield Recording - Current Year, Future Revenue Benefits, Consequential Yield and Open Year AdjustmentsCOG915640
Yield Recording - Dispensations ApplicationsCOG915820
Yield Recording - Employer AmendmentsCOG915560
Yield Recording - Error PenaltiesCOG915745
Yield Recording - Failure to Operate - Closed YearsCOG915570
Yield Recording - Failure to Report Benefits and Understated BenefitsCOG915610
Yield Recording - Failure to Submit Returns - No SchemeCOG915580
Yield Recording - Failure to Submit Returns - Scheme OpenCOG915590
Yield Recording - Formal ChargesCOG915630
Yield Recording - Incorrect P35 returns CIS Deductions Suffered BoxCOG915605
Yield Recording - InsolvencyCOG915620
Yield Recording - IntroductionCOG915510
Yield Recording - P35 Omissions and PAYE ReconciliationsCOG915601
Yield Recording - P35 Omissions and PAYE Reconciliations - Correct amount of tax and NIC deducted and paid in fullCOG915602
Yield Recording - P35 Omissions and PAYE Reconciliations - Correct amount of tax and NIC deducted but not paid in fullCOG915603
Yield Recording - P35 Omissions and PAYE Reconciliations - Tax and NIC deducted left off the P35 and other liabilities identifiedCOG915604
Yield Recording - PAYE Settlement AgreementCOG915770
Yield Recording - Pre and Post transaction advice - Termination PaymentsCOG915780
Yield Recording - Recovery from Employees and DirectorsCOG915690
Yield Recording - Recovery MethodsCOG915540
Yield Recording - Registering for Self Employment - Class 2 NICCOG915670
Yield Recording - Remuneration Packaging Non Statutory Business ClearanceCOG915810
Yield Recording - Repayments StoppedCOG915800
Yield Recording - Set OffCOG915680
Yield Recording - StatusCOG915660
Yield Recording - Status opinion requested by customerCOG915750
Yield Recording - Submission of Supplementary returnsCOG915600
Yield Recording - Suspected Fraud/EvasionCOG915700
Yield Recording - Voluntary DisclosureCOG915550
Yield Scoring ConventionsCOG18110

Z

No entries
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