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Official guidance
Debt Management and Banking Manual

DMBM510100 · Customer contact and data security: introduction

  • DMBM510110 · Who are our customers?
  • DMBM510120 · When is it necessary?
  • DMBM510130 · Who is responsible for customer contact?
  • DMBM510140 · Business by telephone
  • DMBM510150 · Face to face contact
  • DMBM510160 · Contact by letter, email or fax
  • DMBM510170 · Diversity and equality
  • DMBM510180 · Preparation before contact
  • DMBM510190 · Noting the record after customer contact
  1. Customer contact and data security: contents
  2. Customer contact and data security: introduction: contents

DMBM510100 | Customer contact and data security: introduction: contents

From HM Revenue & Customs · Debt Management and Banking Manual

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Contents9 entries

  1. DMBM510110Customer contact and data security: introduction: who are our customers?
  2. DMBM510120Customer contact and data security: introduction: when is it necessary?
  3. DMBM510130Customer contact and data security: introduction: who is responsible for customer contact?
  4. DMBM510140Customer contact and data security: introduction: business by telephone
  5. DMBM510150Customer contact and data security: introduction: face to face contact
  6. DMBM510160Customer contact and data security: introduction: contact by letter, email or fax
  7. DMBM510170Customer contact and data security: introduction: diversity and equality
  8. DMBM510180Customer contact and data security: introduction: preparation before contact
  9. DMBM510190Customer contact and data security: introduction: noting the record after customer contact
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