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Contents

Official guidance
Debt Management and Banking Manual

DMBM510100 · Customer contact and data security: introduction

  • DMBM510110 · Who are our customers?
  • DMBM510120 · When is it necessary?
  • DMBM510130 · Who is responsible for customer contact?
  • DMBM510140 · Business by telephone
  • DMBM510150 · Face to face contact
  • DMBM510160 · Contact by letter, email or fax
  • DMBM510170 · Diversity and equality
  • DMBM510180 · Preparation before contact
  • DMBM510190 · Noting the record after customer contact
  1. Customer contact and data security: introduction: contents
  2. Customer contact and data security: introduction: noting the record after customer contact

DMBM510190 | Customer contact and data security: introduction: noting the record after customer contact

From HM Revenue & Customs · Debt Management and Banking Manual

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(This content has been withheld because of exemptions in the Freedom of Information Act 2000)

Starting your note

(This content has been withheld because of exemptions in the Freedom of Information Act 2000)

(This content has been withheld because of exemptions in the Freedom of Information Act 2000)

  • (This content has been withheld because of exemptions in the Freedom of Information Act 2000)DMBM513030(This content has been withheld because of exemptions in the Freedom of Information Act 2000)

  • (This content has been withheld because of exemptions in the Freedom of Information Act 2000)DMBM513040(This content has been withheld because of exemptions in the Freedom of Information Act 2000)

PID

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(This content has been withheld because of exemptions in the Freedom of Information Act 2000)DMBM605100(This content has been withheld because of exemptions in the Freedom of Information Act 2000)

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