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DMBM511630 | Customer contact and data security: contact with third parties: how to handle calls from third parties: contents

From HM Revenue & Customs · Debt Management and Banking Manual

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Contents10 entries

  1. DMBM511635Customer contact and data security: contact with third parties: how to handle calls from third parties: introduction
  2. DMBM511640Customer contact and data security: contact with third parties: how to handle calls from third parties: call from relative/friend - customer present
  3. DMBM511645Customer contact and data security: contact with third parties: how to handle calls from third parties: call from relative/friend - customer not present - including setting up TTP and taking payment
  4. DMBM511650Customer contact and data security: contact with third parties: how to handle calls from third parties: call from Citizens Advice Bureau (CAB)
  5. DMBM511655Customer contact and data security: contact with third parties: how to handle calls from third parties: call from voluntary organisation
  6. DMBM511660Customer contact and data security: contact with third parties: how to handle calls from third parties: call from agent/accountant
  7. DMBM511665Customer contact and data security: contact with third parties: how to handle calls from third parties: call from company representative - wages clerk, book keeper, financial persons
  8. DMBM511670Customer contact and data security: contact with third parties: how to handle calls from third parties: call from ex company partner or director
  9. DMBM511675Customer contact and data security: contact with third parties: how to handle calls from third parties: call from one tax credit claimant on joint record
  10. DMBM511677Customer contact and data security: contact with third parties: how to handle calls from third parties: special situations where disclosure may be necessary / sensitive cases