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Contents

Official guidance
Debt Management and Banking Manual

DMBM521000 · Debt and return pursuit: PAYE: e-payment: e-payment default

  • DMBM521005 · Debt and return pursuit: PAYE: e-payment: default process - overview
  • DMBM521010 · Debt and return pursuit: PAYE: e-payment default: role and responsibilities
  • DMBM521015 · Debt and return pursuit: PAYE: e-payment default: arrears working with debt technical office or EIS
  • DMBM521020 · Debt and return pursuit: PAYE: e-payment default: amending default counts and issuing default notices
  • DMBM521025 · Debt and return pursuit: PAYE: e-payment default: In Year procedures where monthly payments are overdue
  • DMBM521030 · Debt and return pursuit: PAYE: e-payment default: DMEU action - phoning large employers
  • DMBM521035 · Debt and return pursuit: PAYE: e-payment default process: DMEU action - Establish Debt process
  • DMBM521040 · Debt and return pursuit: PAYE: e-payment default: DMEU action - enforcement warning and activity
  • DMBM521045 · Debt and return pursuit: PAYE: e-payment default: employer maintains payment has been made
  • DMBM521050 · Debt and return pursuit: PAYE: e-payment default: e-payment compliance - multiple monthly payments
  • DMBM521055 · Debt and return pursuit: PAYE: e-payment default: e-payment compliance - monthly default review
  • DMBM521060 · Debt and return pursuit: PAYE: e-payment default: e-payment compliance - payment adequacy checks
  • DMBM521070 · Debt and return pursuit: PAYE: e-payment default: e-payment compliance - reallocation (REA) posting on BROCS
  • DMBM521075 · Debt and return pursuit: PAYE: e-payment default: e-payment compliance - transfers of large employer records
  • DMBM521080 · Debt and return pursuit: PAYE: e-payment default: e-payment compliance - referrals to Customer Operations Employer Unit - 'w/w TD'
  • DMBM521085 · Debt and return pursuit: PAYE: e-payment default: payments allocated to the wrong month
  • DMBM521090 · Debt and return pursuit: PAYE: e-payment default: quarterly payment cases
  • DMBM521095 · Debt and return pursuit: PAYE: e-payment default: Welsh language cases
  • DMBM521100 · Debt and return pursuit: PAYE: e-payment default: Time to Pay
  • DMBM521105 · Debt and return pursuit: PAYE: e-payment default: RLS
  • DMBM521110 · Debt and return pursuit: PAYE: e-payment default: EOY reminders and responsibilities
  • DMBM521115 · Debt and return pursuit: PAYE: e-payment default: EOY DMEU action - dealing with cases that appear on C/W PAYE UP
  • DMBM521120 · Debt and return pursuit: PAYE: e-payment default: EOY returns
  1. Debt and return pursuit: PAYE: e-payment: e-payment default: contents
  2. Debt and return pursuit: PAYE: e-payment default process: DMEU action - Establish Debt process

DMBM521035 | Debt and return pursuit: PAYE: e-payment default process: DMEU action - Establish Debt process

From HM Revenue & Customs · Debt Management and Banking Manual

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England and Wales

If payment is outstanding after the telephone call then immediately move the work item to the Establish Debt process.

Where you have information that means the automatic calculation of the amount due could be incorrect issue the P101 via the IDMS function “Record Manual Calculation”.

At expiry of the normal period after issue of the P101 the work item appears on the appropriate enforcement work list.

Scotland and Northern Ireland

Due to IDMS technical constraints around geographical ownership of work items you will not be able to issue the P101S so you are able only to telephone the employer.

If payment is outstanding after the telephone call

  • note IDMS Action History that you are transferring the work item for the receiving office to initiate the Establish Debt process and any follow up enforcement activity and

  • transfer the work item to the appropriate role in the local office.

Estimated liability is less than £100

Where exceptionally the estimated amount due is less than the P101 limit (£100) IDMS will issue an IDMS99 as appropriate, and the debt will then follow the most appropriate campaign strategy.

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