Skip to content
Solved
SearchBrowse
Sign in

Contents

Official guidance
Debt Management and Banking Manual

DMBM521000 · Debt and return pursuit: PAYE: e-payment: e-payment default

  • DMBM521005 · Debt and return pursuit: PAYE: e-payment: default process - overview
  • DMBM521010 · Debt and return pursuit: PAYE: e-payment default: role and responsibilities
  • DMBM521015 · Debt and return pursuit: PAYE: e-payment default: arrears working with debt technical office or EIS
  • DMBM521020 · Debt and return pursuit: PAYE: e-payment default: amending default counts and issuing default notices
  • DMBM521025 · Debt and return pursuit: PAYE: e-payment default: In Year procedures where monthly payments are overdue
  • DMBM521030 · Debt and return pursuit: PAYE: e-payment default: DMEU action - phoning large employers
  • DMBM521035 · Debt and return pursuit: PAYE: e-payment default process: DMEU action - Establish Debt process
  • DMBM521040 · Debt and return pursuit: PAYE: e-payment default: DMEU action - enforcement warning and activity
  • DMBM521045 · Debt and return pursuit: PAYE: e-payment default: employer maintains payment has been made
  • DMBM521050 · Debt and return pursuit: PAYE: e-payment default: e-payment compliance - multiple monthly payments
  • DMBM521055 · Debt and return pursuit: PAYE: e-payment default: e-payment compliance - monthly default review
  • DMBM521060 · Debt and return pursuit: PAYE: e-payment default: e-payment compliance - payment adequacy checks
  • DMBM521070 · Debt and return pursuit: PAYE: e-payment default: e-payment compliance - reallocation (REA) posting on BROCS
  • DMBM521075 · Debt and return pursuit: PAYE: e-payment default: e-payment compliance - transfers of large employer records
  • DMBM521080 · Debt and return pursuit: PAYE: e-payment default: e-payment compliance - referrals to Customer Operations Employer Unit - 'w/w TD'
  • DMBM521085 · Debt and return pursuit: PAYE: e-payment default: payments allocated to the wrong month
  • DMBM521090 · Debt and return pursuit: PAYE: e-payment default: quarterly payment cases
  • DMBM521095 · Debt and return pursuit: PAYE: e-payment default: Welsh language cases
  • DMBM521100 · Debt and return pursuit: PAYE: e-payment default: Time to Pay
  • DMBM521105 · Debt and return pursuit: PAYE: e-payment default: RLS
  • DMBM521110 · Debt and return pursuit: PAYE: e-payment default: EOY reminders and responsibilities
  • DMBM521115 · Debt and return pursuit: PAYE: e-payment default: EOY DMEU action - dealing with cases that appear on C/W PAYE UP
  • DMBM521120 · Debt and return pursuit: PAYE: e-payment default: EOY returns
  1. Debt and return pursuit: PAYE: e-payment: e-payment default: contents
  2. Debt and return pursuit: PAYE: e-payment default: e-payment compliance - payment adequacy checks

DMBM521060 | Debt and return pursuit: PAYE: e-payment default: e-payment compliance - payment adequacy checks

From HM Revenue & Customs · Debt Management and Banking Manual

The majority of this manual will be archived on 1 July 2024. If there is content within this manual you use regularly, email [email protected] to let us know.

Employers must pay in full as well as on time.

Because of the BROCS “up to date rules” the system accepts any amount as payment in full and closes the IDMS work item. When this happens we may never discover that an employer is making payments on account.

In order to identify employers who are not paying the full amount the DMEU will carry out payment adequacy checks. This is a comparison between what the employer has paid and what we expect the employer to pay.

BROCS reviews all large employer records around the 28th of the month as part of the monthly default process and issues a paper list of employers where payments received fall short of the BROCS EMY by more than a specified percentage.

The review can not take place before the 28th because of the delays in posting CHAPS payments to the employer’s record.

You should receive these lists, headed Payment Adequacy Checks, by 3rd of the following month. If you do not receive the list, contact the IT Service Centre on (This content has been withheld because of exemptions in the Freedom of Information Act 2000)

Actioning the review lists

On receipt of these lists, check the BROCS payment history to identify whether there is a logical reason for the payment short fall, such as seasonal fluctuations.

Where you cannot establish a logical reason:

  • phone the employer

  • ask why the payment appears to be less than anticipated.

Liability paid in full

Where the employer confirms the liability has been paid in full, amend the EMY on BROCS to agree the latest payment figures.

Employer confirms liability not paid in full

Where the employer confirms the liability has not been paid in full:

  • confirm with the employer the amount underpaid

  • request payment

  • warn that a notice will be issued, based on previous history, to specify the employers’ liability with a view to enforcing the debt

  • restore LA on BROCS to provide a replacement work item on IDMS.

The following working day you will receive an IDMS work item on your C/W PAYE worklist. On receipt, where the total liability for the period exceeds the P101 limit:

  • use the IDMS function “Record Manual Calculation” to issue a P101

  • issue a default notice manually

  • amend the Default Notice Count on BROCS see DMBM521025

Where, at the expiry of the BF, the work item remains unpaid, follow DMBM521030.

Employer refuses to confirm liability / doubt over figures

If the employer refuses to confirm the amount underpaid or you have reasons to doubt the employer’s figures:

  • tell the employer that you will be referring the case to the local DTO to arrange a call to quantify the correct liability and collect any overdue amount

  • restore LA on BROCS to provide a replacement work item on IDMS.

The following working day you will receive an IDMS work item on your C/W PAYE worklist. On receipt:

  • transfer the work item to the C/W Quant. Officer role in the DTO with a request that they arrange to call to quantify the amount due

  • BF 1 month by making an entry on your Outlook Calendar for the relevant date and setting a reminder.

The DTO will be responsible for collection of any balance due but will advise you of the outcome of the call and fax a copy of the P31B.

When you receive confirmation of an overdue liability on form P31B from the local office:

  • phone the employer to advise that:

  • the quantification has revealed payment shortfalls

  • you will be issuing default notices

  • issue the relevant default notices manually and

  • amend the Default Notice Count on BROCS for each month.

PreviousNext
PrivacyTerms