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Contents

Official guidance
Debt Management and Banking Manual

DMBM522870 · Debt and return pursuit: PAYE: Regulation 72 (5) Income Tax (Pay As You Earn) Regulations 2003: Initial review of cases

  • DMBM522880 · Where to send cases
  • DMBM522890 · PAYE Errors Unit (PEU) registration procedure
  • DMBM522900 · Responsibility for working the case
  • DMBM522910 · Actions in Employer Compliance cases
  • DMBM522920 · Definition of reasonable care and error in good faith
  • DMBM522930 · Application of Regulation 72(5) Condition A
  • DMBM522940 · Initial contact with the employer
  • DMBM522950 · Allowing sufficient time for an employer response
  • DMBM522960 · Employer does not respond
  1. Debt and return pursuit: PAYE: Regulation 72 (5) Income Tax (Pay As You Earn) Regulations 2003: Initial review of cases: contents
  2. Debt and return pursuit: PAYE: Regulation 72 (5) Income Tax (Pay As You Earn) Regulations 2003: initial review of cases: employer does not respond

DMBM522960 | Debt and return pursuit: PAYE: Regulation 72 (5) Income Tax (Pay As You Earn) Regulations 2003: initial review of cases: employer does not respond

From HM Revenue & Customs · Debt Management and Banking Manual

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If the employer does not respond to your initial letter or phone call you should either:

  • consider making a decision on the limited information provided

  • issue OCA104 and BF 14 days for a reply.

If the employer does not reply to the OCA104 then:

  • send the case papers back to the submitting office advising that they should consider issuing a Regulation 80 determination to collect the tax; this is required so that formal recovery action can commence recovery action for the tax

  • send the employer a letter confirming that a Regulation 80 determination will be issued which will prevent any later claim for a R72 Direction.

You should then close the case unless your office is also dealing with the Regulation 80 determination.

If the employer later provides an explanation and asks for a direction before any Regulation 80 determination is issued, the case should be reconsidered.

If you accept the case back:

  • reopen it on the database

  • treat it as a new case.

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