DMBM524160 | Debt and return pursuit: CIS: the IDMS automatic process: managing the worklist

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Managing the worklist

To help you to prioritise the work, the CIS computer system will assign a nominal value to each New CIS return work item.

To view the nominal value

This is shown on the open tab in the amount due column on TIS. For more details:

• highlight the work item on TIS

• select WORK ITEM DETAILS

You will see the nominal value in the Current collectible box ‘OTHER’ field. Use this when filter and sorting on IDMS.