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Official guidance
Debt Management and Banking Manual

DMBM524400 · CIS: verification procedures in DM

  • DMBM524410 · CIS: Verification procedures in DMB: Background and time limits
  • DMBM524420 · CIS: Verification procedures in DMB: Initial action on receipt
  • DMBM524430 · CIS: Verification procedures in DMB: Contractor difficult to contact / refuses to cooperate
  • DMBM524440 · No payment or deduction statement prepared by contractor
  • DMBM524450 · Contractor disputes amount of payment / deductions
  • DMBM524460 · CIS: Verification procedures in DMB: Contractor claims relief under Regulation 9(3)
  • DMBM524470 · CIS: Verification procedures in DMB: Records unavailable or inconclusive
  • DMBM524480 · CIS: Verifying procedures in DMB: Contractor insolvent
  1. CIS: verification procedures in DM: contents
  2. CIS: Verification procedures in DMB: Contractor claims relief under Regulation 9(3)

DMBM524460 | CIS: Verification procedures in DMB: Contractor claims relief under Regulation 9(3)

From HM Revenue & Customs · Debt Management and Banking Manual

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If the contractor claims that no deduction, or too little deduction, was made and that the failure arose from an 'error made in good faith' or a 'genuine belief' that the payment was not within the scope of the Scheme, follow the guidance in PA6.300 and existing procedures.

Where a Regulation 9(3) direction is made, you should inform

  • the CIS Unit,

  • the subcontractor's processing office, and

  • the contractor's processing office.

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