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Contents

Official guidance
Debt Management and Banking Manual

DMBM531000 · Debt and return pursuit: VAT: deregistered customers and revenue losses

  • DMBM531010 · Introduction
  • DMBM531020 · Initial action
  • DMBM531030 · Debt recovery
  • DMBM531040 · Clearing indicators
  • DMBM531050 · Reminder listings
  • DMBM531060 · Unregistered customers
  • DMBM531070 · Redundant customers
  • DMBM531080 · Overview of recovery action
  • DMBM531090 · Revenue losses
  • DMBM531100 · Write-off categories
  • DMBM531110 · Considerations of write-off
  • DMBM531120 · Authority levels for write-off / remission
  • DMBM531130 · Deregistered / redundant / unregistered customers: write-off / remission of irrecoverable amounts
  • DMBM531140 · Record of write-off action
  • DMBM531150 · Further action after write-off (FRAWO)
  1. Debt and return pursuit: VAT: deregistered customers and revenue losses: contents
  2. Debt and return pursuit: VAT: deregistered customers and revenue losses: initial action

DMBM531020 | Debt and return pursuit: VAT: deregistered customers and revenue losses: initial action

From HM Revenue & Customs · Debt Management and Banking Manual

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Each type of de-registration is recorded on the VISION ledger (LR) screen and identified by a specific code.

TypeCode
Ceased to trade01
Transfer of a Going Concern (TOGC)02
Exemption from registration03
Continuing to trade below the threshold04
Invalid entry/duplicate registration05
Missing Trader06
Company joining a VAT group07
Assets transferring as TOGC to/from a VAT group08
Customer joining Flat Rate Scheme09

Before taking any action to recover a debt, access VISION to make sure the debt has been properly finalised.

If there are any:

  • ‘open’ periods (that is periods for which a return has not been submitted and an assessment has not been issued) or

  • unresolved ‘error’ returns

consult the VRS Deregistration team.

Current debt management action must also be taken into account. For example, if distraint has already been levied on the customer, urgent action will be needed to preserve the assets. If a debt is only identified after de-registration, it is important to contact the customer quickly to improve the possibility of collecting full payment.

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