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Contents

Official guidance
Debt Management and Banking Manual

DMBM557010 · Debt and return pursuit: Child Benefit overpayments: introduction to CBO

  • DMBM557020 · General
  • DMBM557030 · The Child Benefit Office decision maker and the decision-making process
  • DMBM557040 · Overpayments requiring special treatment
  • DMBM557050 · Overpayment Recovery System (Oprec)
  • DMBM557060 · Official error
  • DMBM557070 · Debt and return pursuit: Child Benefit overpayments: RLS
  1. Debt and return pursuit: Child Benefit overpayments: introduction to CBO: contents
  2. Debt and return pursuit: Child Benefit overpayments: introduction to CBO: overpayments requiring special treatment

DMBM557040 | Debt and return pursuit: Child Benefit overpayments: introduction to CBO: overpayments requiring special treatment

From HM Revenue & Customs · Debt Management and Banking Manual

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There are basic procedures for dealing with overpayments, unless the following circumstances apply.

  • An overpayment of Guardian’s Allowance (GA) is possibly involved

  • Official error is involved (see DMBM730020)

  • The customer has died (see DMBM557210)

  • The benefit has been received or cashed by an unauthorised person

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