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DANSP00200 | Where to get help

From HM Revenue & Customs · Decisions and appeals for National Insurance Contributions and Statutory Payments

If you need help or guidance on something which is

  • not covered in the DANSP, or

  • covered in the DANSP but you are not sure what to do, for example, how to word a particular decision,

refer the matter to your technical colleagues, for example, if you work in

  • PT Ops (Disputes and Decisions Team), refer to CS&TD IPD Technical Team (Newcastle),

  • Local Compliance, refer to your Employer Support Team,

  • Large Business, refer to your manager,

  • Specialist Investigations, refer to your manager.

If your colleagues require advice they should contact

  • Central Policy’s Tax Administration Advice for NIC related matters,

  • CS&TD IPD Technical Team (Newcastle) for statutory payment related matters.