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Contents

Official guidance
Decisions and appeals for National Insurance Contributions and Statutory Payments
  • DANSP00010 · Data protection
  • DANSP00100 · About this guidance
  • DANSP00200 · Where to get help
  • DANSP01000 · Legislation
  • DANSP04000 · Tribunals Reform from 1 April 2009
  • DANSP05000 · HMRC’s Litigation and Settlement Strategy
  • DANSP05500 · Summary of dispute resolution process
  • DANSP07000 · Use of terms
  • DANSP07100 · How National Insurance and employment status disputes arise
  • DANSP07200 · How statutory payments disputes arise
  • DANSP07300 · Giving an opinion
  • DANSP07400 · Mandatory submissions to CS&TD IPD Technical
  • DANSP08000 · No formal decision covering dispute
  • DANSP08100 · Formal decision covers dispute decision
  • DANSP08200 · Statutory payments
  • DANSP08600 · Disputes outside HMRC jurisdiction
  • DANSP08700 · Complaints
  • DANSP08800 · The Adjudicator and the Parliamentary Ombudsman
  • DANSP09000 · Judicial review
  • DANSP10000 · Human rights legislation
  • DANSP12000 · What are decisions
  • DANSP12500 · When to make decisions
  • DANSP13000 · Who makes decisions
  • DANSP14000 · Time limits for making decisions
  • DANSP15000 · Decision types
  • DANSP26000 · Disputes for which there are no appealable decisions
  • DANSP26100 · Department for Work and pensions or the Social Security Agency ask for a decision
  • DANSP26200 · Evidence required to make statutory payments decisions
  • DANSP26700 · Recording National Insurance contributions on SAFE
  • DANSP26800 · Recording underpayments of National Insurance contributions in National Insurance Contributions Office
  • DANSP27000 · Notices of decision
  • DANSP43700 · Recording decisions on NPS (formerly NIRS2)
  • DANSP44000 · Varied decisions
  • DANSP45600 · Superseding decisions
  • DANSP46000 · Co-ordinating action on National Insurance contributions decisions and income tax determinations or assessments
  • DANSP47000 · Recovery of unpaid National Insurance contributions referred to the Courts
  • DANSP48000 · Confidentiality
  • DANSP50000 · Appeals
  • DANSP55000 · Reviews
  • DANSPUPDATE001 · Update Index
  • DANSP04500 · Decisions and appeals before 1 April 2009
  • DANSP100930 · Recent changes to this guidance
  • DANSP110421 · Recent changes to this guidance
  • DANSPUPDATE100930 · Recent changes to this guidance
  • DANSPUPDATE110421 · Recent changes to this guidance
  1. Decisions and appeals for National Insurance Contributions and Statutory Payments
  2. Disputes outside HMRC jurisdiction

DANSP08600 | Disputes outside HMRC jurisdiction

From HM Revenue & Customs · Decisions and appeals for National Insurance Contributions and Statutory Payments

HMRC has no authority to settle disputes about

  • employment issues, for example

  • annual or statutory leave

  • unfair dismissal

  • notice

  • benefit entitlement.

All employment issues are the responsibility of the Department for Business, Energy and Industrial Strategy (BEIS) in Great Britain. In Northern Ireland it is the Department for the Economy (DftE).

Employers and their workers can get help from the

  • Advisory, Conciliation and Arbitration Service (ACAS) in Great Britain, or

  • Labour Relations Agency (LRA) in Northern Ireland

to help resolve disputes.

All claims to benefit or queries about entitlement are dealt with by Jobcentre Plus or, in Northern Ireland, the Jobs and Benefits office.

Employee dismissed to avoid paying statutory payments

An employee may be entitled to statutory payments if their dismissal was to avoid paying SSP, see SPM110000.

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