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Official guidance
Repayment Claims Manual

RM5088P · Day to day work: claims

  • RM5088 · Claims: Claimant or agent enquires about progress of claim
  • RM5092 · Claims: Clearing a claim as not pursued
  • RM5096 · Claims: Return of claim form is requested
  • RM5100 · Claims: Time limits
  • RM5104 · Claims: Claimant tells you it is intended to make a claim
  • RM5108 · Claims: You think the claimant may want to claim
  • RM5112 · Claims: Repayment agent sends list of clients intending to make claim
  • RM5116 · Claims: Claimant fails to claim within extra period allowed
  • RM5120 · Claims: Bulk supplies of forms for agents
  • RM5121 · Claims: Issue claim form: Issue form R85
  1. Day to day work: claims: contents
  2. Claims: Issue claim form: Issue form R85

RM5121 | Claims: Issue claim form: Issue form R85

From HM Revenue & Customs · Repayment Claims Manual

You can issue a claim form R40 automatically.

Claims forms, unlike returns, do not include the TMA70/S8 notice. Do not issue a renewal claim form where the current claim has been made on an approved substitute claim form.

To issue a claim form automatically, use the instructions which follow.

Complete Prime Format as follows.

FieldEntry
IDENTITYYour identity
PASSWORDYour password
FUNCTIONCZ
NINO/REGISTER NOThe reference number
YEARLeave blank
DETAILSLeave blank

Make the following entry on Format 1.

Press SEND.

Complete Format 1 as follows.

FieldEntry
AGENT SCREEN REQUIRED?Enter Y

Press SEND.

Complete Format 2 as follows.

FieldNotes and action required
CLAIM FORM TYPEThe compatible entries are as follows
-Claimant typeCompatible claim form
-INDR40/R40SP/11PW
-RBSR63N
-TUR67
-RFSR69
-UFSR70
-OTHERLeave blank
FieldNotes and action required
CLAIM FORM TO BE ISSUED?Enter Y if you wish the claim form to be issued by the computer. You cannot enter Y if there is a Y in MANUAL CLAIM FORM?
YEAREnter the last two numbers of the year for which you wish the claim form issued. You must leave it blank where, you have not entered Y in CLAIM FORM TO BE ISSUED? you want to issue a claim form for a year earlier than 1990-91 or you want to issue a claim form for a year later than CYp1. You must make an entry when there is a Y in CLAIM FORM TO BE ISSUED?
TO AGENT?Enter Y if you want the claim form to be sent to the agent. You cannot enter Y if, there is not a Y in CLAIM FORM TO BE ISSUED? there is no entry in either AGENT CODE or AGENT NAME or the agent is abroad but the claimant is not.

During the course of day to day work you will see claims where it is clear that the claimant is not liable to tax and should register their bank or building society account for gross interest. If you discover a suitable ‘R85’ case process the claim in the usual way (including issuing the R40 for the following year where appropriate) but also issue a letter to the claimant enclosing the R85 and R85 Helpsheet.

Note that from April 2016 the Personal Savings Allowance and Dividend Tax Allowance apply and repayments are not usually appropriate.

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