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Contents

Official guidance
Repayment Claims Manual

RM520P · How claims work is organised: processing a claim: RA action

  • RM520 · Processing a claim: RA action on receipt of a claim
  • RM524 · Processing a claim: Registering the claim
  • RM528 · Processing a claim: Dealing with a registered R40(SP)
  1. How claims work is organised: processing a claim: RA action: contents
  2. Processing a claim: Registering the claim

RM524 | Processing a claim: Registering the claim

From HM Revenue & Customs · Repayment Claims Manual

Register the claim

  • use RC (RM2000)

  • if a claim is too old to register in RC pass it to an RO.

After registration (RM2012)

  • connect the claim with the file

  • if there are no vouchers

  • issue form R186

  • note the file and put it away

  • if there are vouchers pass

  • R40(SP) cases to a nominated RA

  • other cases to an RO.

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