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Contents

Official guidance
Self Assessment Manual

SAM71000 · Manage work: work management

  • SAM71001 · Introduction
  • SAM71010 · Access to work lists
  • SAM71020 · Allocation of responsibility for work items
  • SAM71030 · How work items are created
  • SAM71040 · Lists in the network
  • SAM71050 · Management information
  • SAM71060 · Managing work lists
  • SAM71070 · Postcodes
  • SAM71080 · W008 outstanding debt and/or return
  • SAM71082 · W010 BF penalty for issue
  • SAM71084 · W011 review remission for cancellation
  • SAM71086 · W012 remissions and remission cancellation quality assurance
  • SAM71088 · W013 potential transfer cases
  • SAM71090 · W014 bankruptcy or voluntary arrangement cases
  • SAM71092 · W015 open appeals
  • SAM71094 · W016 manual issue of return
  • SAM71098 · W018 review revenue assessments
  • SAM71100 · W019 review informal standovers
  • SAM71102 · W024 duplicate return logged - original already logged or captured
  • SAM71104 · W025 fully captured/unlogged returns
  • SAM71106 · W028 repayments to be authorised or cancelled
  • SAM71108 · W029 rejected repayments
  • SAM71110 · W030 inhibited automatic repayments
  • SAM71114 · W032 RLS cases
  • SAM71116 · W033 transfer to COP security review
  • SAM71118 · W034 sundry charge quality check
  • SAM71120 · W035 manual issue of review form 575
  • SAM71122 · Manage work: work management: W036 informal discharge review
  • SAM71124 · W037 reduction of amount coded out
  • SAM71126 · W038 freestanding credit review
  • SAM71128 · W039 potential non-filers
  • SAM71130 · W040 inhibited statements
  • SAM71132 · W041 manual statement issue
  • SAM71134 · W042 returns not captured
  • SAM71136 · W043 repayments for quality checks (WO43 has been decommissioned from April 2015)
  • SAM71138 · W044 over-repayments
  • SAM71140 · W045 pensioner and low income review list
  • SAM71142 · W046 pensioner and low income quality review list
  • SAM71144 · W047 overpayments in closed cases
  • SAM71146 · W048 permanent notes review work list
  • SAM71148 · W049 short tax return rejection work list
  • SAM71150 · W050 CID framework rejection list
  • SAM71152 · W051 Daily returns review - ceased date set (Decommissioned April 2012)
  • SAM71154 · W052 daily returns review - SA/PAYE auto-coding exceptions
  • SAM71156 · W053 daily returns review - electronic return cases
  • SAM71158 · W054 weekly returns review list (decommissioned December 2023)
  • SAM71159 · W055 failed online amendments and HMRC Corrections
  • SAM71160 · W056 partnership online amendments
  • SAM71161 · W057 review FSC from return amendment
  • SAM71163 · W059 online return rejections
  • SAM71165 · W061 Class 2 NICS Marriage and Devolved Residency updates
  • SAM71112 · W031 post repayment check cases
  1. Manage work: work management: contents
  2. Manage work: work management: W057 review FSC from return amendment

SAM71161 | Manage work: work management: W057 review FSC from return amendment

From HM Revenue & Customs · Self Assessment Manual

Event

A work item is created when a customer submits an online amendment to an individual return for 2008/2009 onwards, which includes a claim to carry back losses under TMA1970 Schedule 1B and the box14/15 entry on the amendment differs from the box 14/15 entry claim on the previous version of the return.

The amendment will be processed but a work item will be created on the W057 work list for the creation of a Freestanding Credit to be considered. A work item will also be created on the W030 ‘Inhibited Automatic Repayments’ work list where a repayment has been requested on the return amendment.

Specific details

Other than details common or potentially common to all types of work item, the following specific details will be available

  • Return year

  • Electronic Amendment Timestamp

Allocation of responsibility

The work items will be reviewed by the office responsible for processing.

Frequency of review

This work list should be as directed.

Updating of details

Until the work item is cleared, the following details held on the work item are updated by Work Management immediately the corresponding entry is updated on the taxpayer record

  • Taxpayer name

  • NINO

  • Employer reference (EMPREF)

Action to take on the work item

Advice on the action to take to clear the work items is available in section ‘Returns Work Lists’, as follows

  • Review FSC from Return Amendment (SAM125230)

  • Review FSC from Return Amendment (AG) (SAM125231)

Deletion of the work item

The work items must be deleted manually.

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