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Official guidance
Specialist Investigations Operational Guidance

SIOG1500 · Introduction and organisation: communication

  • SIOG1510 · Importance of communication
  • SIOG1525 · Communicating by external email
  • SIOG1540 · SI Board meetings, conferences and workshops
  • SIOG1550 · SI Memos and other guidance
  • SIOG1560 · Trade Union consultation
  • SIOG1570 · Team Leader and team communications
  • SIOG1580 · Reports and submissions
  • SIOG1590 · Consultation with technical specialists and other parts of the department
  1. Introduction and organisation: communication: contents
  2. Introduction and organisation: communication: Team Leader and team communications

SIOG1570 | Introduction and organisation: communication: Team Leader and team communications

From HM Revenue & Customs · Specialist Investigations Operational Guidance

Team Leaders are the point of guidance and reference for investigation and technical issues on the team and, where appropriate, will discuss cases on a daily basis as well as holding regular, formal team meetings. They are expected to share ideas, developments and good practice with other Team Leaders.

Team Leaders should ensure, whatever other arrangements are made, that each case (including reviews) is discussed regularly. Investigators should ensure that the Enquiry Plan is updated before these discussions.

They are also the point of guidance and reference for personnel matters.

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