ADML1900 | Incorrect Advice to Customers: Who should decide individual cases

Cases can be considered for remission by anyone of Officer grade or above, in line with the principles of this guidance. You should check your Business Unit’s policy to make sure you know who should deal with such cases. Recommendations must be authorised in accordance with the remission authorisation levels for ‘uneconomical to pursue’ which can be found in DMB guidance.

If you are unsure on any point or would like further guidance please contact TAPS CMCAR team using the guidance form .