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Contents

Official guidance
Complaints and Remedy Guidance
  • CRG1000 · Introduction
  • CRG2000 · Broad principles
  • CRG3000 · Mistakes
  • CRG4000 · Delays
  • CRG5000 · Financial redress
  • CRG6000 · Payments for worry and distress (additional payments we can make to individuals and individuals of companies)
  • CRG7000 · Reporting and procedures
  • CRG8000 · Legal action
  • CRG9000 · Getting further advice
  • CRGUPDATE001 · Complaints and Remedy Guidance: update index
  • CRGUPDATE110802 · Complaints and Remedy Guidance: recent changes
  • CRGUPDATE120214 · Complaints and Remedy Guidance: recent changes
  1. Complaints and Remedy Guidance
  2. Getting further advice

CRG9000 | Getting further advice

From HM Revenue & Customs · Complaints and Remedy Guidance

CCAST are always happy to offer advice and guidance. They can also put you in contact with various technical and policy specialists, and help you with your dealings with the Adjudicator’s Office or Ombudsman.

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