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Contents

Official guidance
Complaints and Remedy Guidance
  • CRG1000 · Introduction
  • CRG2000 · Broad principles
  • CRG3000 · Mistakes
  • CRG4000 · Delays
  • CRG5000 · Financial redress
  • CRG6000 · Payments for worry and distress (additional payments we can make to individuals and individuals of companies)
  • CRG7000 · Reporting and procedures
  • CRG8000 · Legal action
  • CRG9000 · Getting further advice
  • CRGUPDATE001 · Complaints and Remedy Guidance: update index
  • CRGUPDATE110802 · Complaints and Remedy Guidance: recent changes
  • CRGUPDATE120214 · Complaints and Remedy Guidance: recent changes
  1. Complaints and Remedy Guidance
  2. Complaints and Remedy Guidance: recent changes

CRGUPDATE120214 | Complaints and Remedy Guidance: recent changes

From HM Revenue & Customs · Complaints and Remedy Guidance

Below are details of the amendments that were published on 14 February 2012 (see the update index for all updates).

Page Details of update

CRG5525 Additional advice on financial loss in specific circumstances.

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