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Contents

Official guidance
Complaints from External Customers about the Conduct of HMRC staff Guidance
  • CECCG10000 · Introduction
  • CECCG11000 · Scope of this Guidance
  • CECCG12000 · HumInt
  • CECCG13000 · Complaints Handling Procedure
  • CECCG14000 · England & Wales Misconduct Complaints: The IOPC's remit over misconduct complaints
  • CECCG14100 · England & Wales: Role and Responsibilities of the Independent Office for Police Conduct (IOPC)
  • CECCG14200 · Role and Responsibilities of Internal Investigations
  • CECCG15000 · Referrals to the IOPC
  • CECCG16000 · England & Wales: IOPC Investigations Contents
  • CECCG17000 · Scotland & Northern Ireland
  • CECCG18000 · The Adjudicator
  • CECCG13900 · Complaints Handling Procedure: Complaints that do not meet the IOPC, PIRC, or COPFS referral criteria
  • CECCGUPDATE121203 · CECCG - Complaints from External Customers about the Conduct of HMRC staff Guidance: recent changes
  1. Complaints from External Customers about the Conduct of HMRC staff Guidance
  2. HumInt

CECCG12000 | HumInt

From HM Revenue & Customs · Complaints from External Customers about the Conduct of HMRC staff Guidance

Important - Please read before handling the complaint

Human Intelligence (Humint) is any material or information volunteered (even if in response to a request) to an HMRC employee about another person’s wrongdoing (whether fraud, other criminality, non-compliance, or other mischief) that attracts a legitimate expectation of confidentiality.

Where an allegation is received of corruption or wrongdoing by an HMRC Officer from a member of the public, the HMRC HumInt policy must be adhered to.

(This content has been withheld because of exemptions in the Freedom of Information Act 2000)

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