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Contents

Official guidance
Complaints from External Customers about the Conduct of HMRC staff Guidance
  • CECCG10000 · Introduction
  • CECCG11000 · Scope of this Guidance
  • CECCG12000 · HumInt
  • CECCG13000 · Complaints Handling Procedure
  • CECCG14000 · England & Wales Misconduct Complaints: The IOPC's remit over misconduct complaints
  • CECCG14100 · England & Wales: Role and Responsibilities of the Independent Office for Police Conduct (IOPC)
  • CECCG14200 · Role and Responsibilities of Internal Investigations
  • CECCG15000 · Referrals to the IOPC
  • CECCG16000 · England & Wales: IOPC Investigations Contents
  • CECCG17000 · Scotland & Northern Ireland
  • CECCG18000 · The Adjudicator
  • CECCG13900 · Complaints Handling Procedure: Complaints that do not meet the IOPC, PIRC, or COPFS referral criteria
  • CECCGUPDATE121203 · CECCG - Complaints from External Customers about the Conduct of HMRC staff Guidance: recent changes
  1. Complaints from External Customers about the Conduct of HMRC staff Guidance
  2. CECCG - Complaints from External Customers about the Conduct of HMRC staff Guidance: recent changes

CECCGUPDATE121203 | CECCG - Complaints from External Customers about the Conduct of HMRC staff Guidance: recent changes

From HM Revenue & Customs · Complaints from External Customers about the Conduct of HMRC staff Guidance

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