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DMBM513020 | Customer contact and data security: compulsory verification checks: recording of verification checks: contents

From HM Revenue & Customs · Debt Management and Banking Manual

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Contents7 entries

  1. DMBM513030Customer contact and data security: compulsory verification checks: recording of verification checks: noting IDMS - phone contact
  2. DMBM513040Customer contact and data security: compulsory verification checks: recording of verification checks: noting IDMS - outdoor calls
  3. DMBM513050Customer contact and data security: compulsory verification checks: recording of verification checks: noting IDMS - verbal consent received
  4. DMBM513060Customer contact and data security: compulsory verification checks: recording of verification checks: noting IDMS - adding your PID
  5. DMBM513070Customer contact and data security: compulsory verification checks: recording of verification checks: noting IDMS - bogus callers
  6. DMBM513080Customer contact and data security: compulsory verification checks: recording of verification checks: customer gives you a different answer to that on screen
  7. DMBM513090Customer contact and data security: compulsory verification checks: recording of verification checks: IDMS verification notes helpcard