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Contents

Official guidance
Debt Management and Banking Manual

DMBM513020 · Customer contact and data security: compulsory verification checks: recording of verification checks

  • DMBM513030 · Noting IDMS - phone contact
  • DMBM513040 · Noting IDMS - outdoor calls
  • DMBM513050 · Noting IDMS - verbal consent received
  • DMBM513060 · Noting IDMS - adding your PID
  • DMBM513070 · Noting IDMS - bogus callers
  • DMBM513080 · Customer gives you a different answer to that on screen
  • DMBM513090 · IDMS verification notes helpcard
  1. Customer contact and data security: compulsory verification checks: recording of verification checks: contents
  2. Customer contact and data security: compulsory verification checks: recording of verification checks: noting IDMS - adding your PID

DMBM513060 | Customer contact and data security: compulsory verification checks: recording of verification checks: noting IDMS - adding your PID

From HM Revenue & Customs · Debt Management and Banking Manual

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Your PID

(This content has been withheld because of exemptions in the Freedom of Information Act 2000)

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