Skip to content
Solved

DMBM557915 | Debt and return pursuit: Child Benefit overpayments: enforcement: further action on receipt of cases for court proceedings

From HM Revenue & Customs · Debt Management and Banking Manual

Some content of this manual is being considered for archiving. If there is content you use regularly, please email [email protected] to let us know as soon as possible.

Further action will depend on where the customer lives.

England and Wales

Continue as in DMBM557920.

Scotland

  • Send the pro forma and an explanation of the overpayment to Dumfries Direct Taxes Office.

  • Record the case on the Scottish CCP index.

  • BF 20 weeks.

Time to pay arrangement made by Dumfries DTO

If Dumfries DTO agree a time to pay arrangement with the customer they will send:

  • the customer an agreement confirmation letter with a relevant number of payslips

  • a copy of the agreement confirmation letter to DMUW.

You should action the arrangement as normal.

Recovery breaks down

  • Issue LFC034

  • BF six weeks.

No reply

Contact the customer by phone.

No contact or no payment agreed

Bring the case back to Dumfries on the Scottish Court case progression report.