DMBM565020 | Debt and return pursuit: contract settlements: role of the Contract Settlement Unit (CSU)
From HM Revenue & Customs · Debt Management and Banking Manual
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Role of the CSU
NDPU will:
pursue other outstanding debts when appropriate; for example, if the unit phones the taxpayer and agrees an instalment arrangement they will include other outstanding liabilities within the arrangement
liaise with the DTOs regarding any other work items still held by them
set up and monitor time to pay arrangements on IDMS
use IDMS to keep a record of actions taken.
In the absence of payment:
refer the contract settlement work item to HMRC Bradford Enforcement Unit (BEU) for CCP or EIS (Edinburgh or Worthing) for Insolvency action as appropriate
if the contract settlement is being transferred to BEU, return the IDMS Taxpayer Record to the originating OU.