Skip to content
Solved
SearchBrowse
Sign in

Contents

Official guidance
Debt Management and Banking Manual

DMBM565000 · Debt and return pursuit: Contract settlements

  • DMBM565010 · Overview
  • DMBM565020 · Role of the Contract Settlement Unit (CSU)
  • DMBM565030 · SAFE/IDMS processes
  • DMBM565040 · DTO/EIS - transferring work items
  • DMBM565050 · CSU action - reviewing the case
  • DMBM565060 · Contract settlements payable by instalments
  • DMBM565070 · Recalculation of forward interest
  • DMBM565080 · Contacting the customer
  • DMBM565090 · Customer response - alleged payment
  • DMBM565100 · Customer response - disputed contract
  • DMBM565105 · Customer response - payment options
  • DMBM565110 · Customer response - payment in full offered
  • DMBM565120 · Customer response - time to pay
  • DMBM565130 · Customer response - enforcement action
  • DMBM565140 · Obtaining a copy of the contract
  1. Debt and return pursuit: Contract settlements: contents
  2. Debt and return pursuit: contract settlements: role of the Contract Settlement Unit (CSU)

DMBM565020 | Debt and return pursuit: contract settlements: role of the Contract Settlement Unit (CSU)

From HM Revenue & Customs · Debt Management and Banking Manual

Some content of this manual is being considered for archiving. If there is content you use regularly, please email [email protected] to let us know as soon as possible.

Role of the CSU

NDPU will:

  • pursue other outstanding debts when appropriate; for example, if the unit phones the taxpayer and agrees an instalment arrangement they will include other outstanding liabilities within the arrangement

  • liaise with the DTOs regarding any other work items still held by them

  • set up and monitor time to pay arrangements on IDMS

  • use IDMS to keep a record of actions taken.

In the absence of payment:

  • refer the contract settlement work item to HMRC Bradford Enforcement Unit (BEU) for CCP or EIS (Edinburgh or Worthing) for Insolvency action as appropriate

  • if the contract settlement is being transferred to BEU, return the IDMS Taxpayer Record to the originating OU.

PreviousNext
PrivacyTerms