PAYE20170 | Employer records: set up employer record: setting up new employer records

When an employer, contractor or their agent contact the New Employer Helpline by telephone, email facility or Online Tax Registration Service (OTRS) to request a new PAYE scheme the details are captured (This content has been withheld because of exemptions in the Freedom of Information Act 2000)

(This content has been withheld because of exemptions in the Freedom of Information Act 2000)

With the exception of scheme types NORPRO, TAS or XP the mandation date will be automatically set to the start date of the scheme.

A notification is sent to the mailing contractor so that a new employer letter or new contractor pack can be issued with a covering letter giving details of the employer reference and Accounts Office Reference.

The covering letter will contain a link to the ‘Employer landing page’ on the HMRC website where employers can download all the information they need.

PAYE Employer office responsibilities
New employer packs returned RLS
Tracing employer records

PAYE Employer Office responsibilities

PAYE Employer office will record the employer details onto EBS to set up an employer record for the following scheme types

• P

• PSC

• XP

• NI

• OCPN

• TRONC

• DPGEN

• DPNI

• DCNI

• TAS

• SICK

• NORPRO

• EPA

New employer packs returned RLS

The return address for undelivered or unwanted NESPs and new contractor packs is now HMRC Cumbernauld, Glasgow. The returned packs will be sent to the PAYE Employer Office to investigate and reissue the pack to the correct address.

Tracing employer records

Prior to setting up a new employer record, a check must be made to ensure that an employer record is not already set up for the employer.

(This content has been withheld because of exemptions in the Freedom of Information Act 2000)

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