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SW06700 | Rooms: Delete a Room

From HM Revenue & Customs · Shared Workspace Business Manual

Delete a Room

Only the HMRC Business Authorising Officer (BAO) can make the decision to delete a Shared Workspace Room.

The BAO must be satisfied that:

  • the Room is no longer in use;

  • the Room is unlikely to be used in the near future;

  • the information within the Room does not need to be retained in line with HMRC retention policies.

To delete the Room the BAO must:

  • Lock the Room;

  • Remove any data that needs to be retained and store it elsewhere;

  • Amend the Room name to include the text ‘to be deleted’;

  • Contact the SW Live Service Support Team for a deletion template.

If there is any doubt about the criteria above the BAO should consider closing the Room SW06500.

There is also information in the BAO online learning package.