DMBM521920 | Debt and return pursuit: PAYE: E-payment surcharge appeals: Management Information Statistics (MIS)
From HM Revenue & Customs · Debt Management and Banking Manual
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Surcharge appeals
We cannot automatically capture the data on surcharge appeals received. This means that you should
count appeals and clearance types manually and
record them on the spreadsheet
explain the reason for the appeal in the notes column.
The column headed ‘Acceptable - other’ is to be used where, for instance, the employer appeals on the grounds that the surcharge amount is excessive in light of the amounts paid late.