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Contents

Official guidance
Debt Management and Banking Manual

DMBM514000 · Debt and return pursuit

  • DMBM515000 · Self Assessment
  • DMBM519000 · PAYE RTI
  • DMBM520000 · PAYE pre-RTI
  • DMBM524000 · CIS
  • DMBM525000 · NIC
  • DMBM530000 · VAT
  • DMBM535000 · Excise duties
  • DMBM537000 · Environmental Taxes
  • DMBM540000 · Customs & other duties
  • DMBM542000 · Machine Games Duty (MGD)
  • DMBM545000 · Stamp Duty Land Tax
  • DMBM552000 · Corporation tax
  • DMBM555000 · Tax credits
  • DMBM557000 · Child Benefit overpayments
  • DMBM560000 · Foreign cases
  • DMBM565000 · Contract settlements
  • DMBM569000 · New penalties processes for DMB
  • DMBM569500 · Securities for PAYE and VAT
  • DMBM570000 · Miscellaneous charges
  • DMBM516000 · Self Assessment: action by DMB Campaigns, Debt Technical Offices (DTO) and specialist teams
  • DMBM517000 · SA: daily penalties
  • DMBM518000 · Self Assessment: revenue determinations
  • DMBM518500 · Self Assessment: customers requiring assistance in an outstanding SA return situation
  • DMBM519100 · PAYE RTI: IT systems
  • DMBM519200 · PAYE RTI: submissions and charges
  • DMBM519300 · PAYE RTI: payments
  • DMBM519400 · PAYE RTI: interest
  • DMBM519500 · PAYE RTI: penalties
  • DMBM519600 · PAYE RTI: disputes
  • DMBM519700 · PAYE RTI: cessations
  • DMBM520100 · PAYE: introduction to PAYE: interest
  • DMBM520160 · PAYE: Introduction to PAYE: Repayment Interest (RPI): Contents
  • DMBM520200 · PAYE: introduction to PAYE: band types and Estimated Monthly Yield (EMY)
  • DMBM520205 · PAYE: introduction to PAYE: segmentation bands and requirements to pay and file electronically
  • DMBM520210 · PAYE: introduction to PAYE: annual returns
  • DMBM520275 · PAYE: introduction to PAYE: penalties
  • DMBM520280 · PAYE: introduction to PAYE: tax-free payment
  • DMBM520285 · PAYE: payment schedule requests
  • DMBM520400 · PAYE: In-Year Process
  • DMBM520430 · PAYE: in-year: in-year procedures: contents
  • DMBM520460 · PAYE: in-year process: IDMS actions: contents
  • DMBM520520 · PAYE: in-year process: referral to Field Force: contents
  • DMBM520550 · PAYE: in-year process: quantification: contents
  • DMBM520900 · PAYE: E-payment
  • DMBM521000 · PAYE: e-payment: e-payment default
  • DMBM521200 · PAYE: E-payment: Non-composite default
  • DMBM521300 · PAYE: E-payment default appeals
  • DMBM521500 · PAYE: e-payment surcharge
  • DMBM521800 · PAYE: E-payment surcharge appeals
  • DMBM522100 · PAYE: End of Year
  • DMBM522180 · PAYE: end of year: non-filing and late-filing penalties
  • DMBM522220 · PAYE: End of Year: underpayments, surcharge and interest
  • DMBM522290 · PAYE: end of year: overpayments
  • DMBM522400 · PAYE: end of year: CIS/PAYE Fraud cases
  • DMBM522500 · PAYE: cessation, cancellation and Cancelled One Year Only (COYO)
  • DMBM522650 · PAYE: successions: contents
  • DMBM522700 · PAYE: phoenix companies
  • DMBM522800 · Regulation 72 (5) Income Tax (Pay As You Earn) Regulations 2003
  • DMBM522870 · PAYE: Regulation 72 (5) Income Tax (Pay As You Earn) Regulations 2003: Initial review of cases
  • DMBM522970 · PAYE recovery and associated processes: Regulation 72 (5) directions: Working the case
  • DMBM523040 · Regulation 72 (5) Income Tax (Pay As You Earn) Regulations 2003: Making a Decision
  • DMBM523160 · PAYE: Regulation 72 (5) Income Tax (Pay As You Earn) Regulations 2003: appeals: contents
  • DMBM523260 · PAYE: Regulation 72 (5) Income Tax (Pay As You Earn) Regulations 2003: completion of cases
  • DMBM523300 · PAYE: employer or contractor has lost their records
  • DMBM523400 · PAYE recovery and associated processes: special arrangements/schemes
  • DMBM523500 · PAYE: penalties for late payment
  • DMBM523700 · PAYE: legislation/regulations
  • DMBM523800 · PAYE: forms and functions
  • DMBM524200 · CIS: penalties
  • DMBM524300 · CIS: contractor's response
  • DMBM524400 · CIS: verification procedures in DM
  • DMBM524500 · CIS: pursuit action
  • DMBM524600 · CIS: in-year and end-of-year process
  • DMBM524700 · CIS: tracing and RLS issues
  • DMBM524710 · CIS: recording Nil payment declarations on BROCS
  • DMBM524730 · CIS: mergers
  • DMBM524740 · CIS: cessations
  • DMBM524750 · CIS: time to pay requests
  • DMBM524995 · CIS: RIS/CIS Compliance referral stencil
  • DMBM525110 · NIC: class 1 NICs
  • DMBM525310 · NIC: Class 1A NICs
  • DMBM525510 · NIC: class 2 NICs
  • DMBM525910 · Class 4 NICs
  • DMBM527110 · NICs: limitation
  • DMBM527310 · NIC: deferred NICs
  • DMBM530100 · VAT: liability for payment
  • DMBM530300 · VAT: effects of death or incapacity on recovery action
  • DMBM530400 · VAT: IT Systems
  • DMBM530500 · VAT: recovery timetable/indicators
  • DMBM530650 · VAT: how debts are notified
  • DMBM530700 · VAT: DMB manual processing
  • DMBM530800 · VAT: understanding the customer
  • DMBM530900 · VAT: pre-enforcement action
  • DMBM531000 · VAT: deregistered customers and revenue losses
  • DMBM531200 · VAT: Annual accounting scheme
  • DMBM531300 · VAT: repayment taxpayers
  • DMBM531400 · VAT: National Debt Pursuit Unit and payment on account
  • DMBM531500 · VAT: suspended debt
  • DMBM531600 · VAT: VAT returns in excess of £1 Billion
  • DMBM535090 · Excise duties: power to assess duty due
  • DMBM535100 · Excise duties: power to take recovery action for an excise debt
  • DMBM535110 · Excise duties: objecting to the renewal of licences
  • DMBM535120 · Excise duties: effects of death or other incapacity on recovery action
  • DMBM535300 · Air Passenger Duty (APD)
  • DMBM535370 · Air Passenger Duty (APD): Power to take recovery action for an APD debt
  • DMBM535380 · Air Passenger Duty (APD): Power to assess and recover as duty due
  • DMBM535390 · Air Passenger Duty (APD): The effects of death or incapacity on recovery action
  • DMBM537080 · Environmental Taxes: Aggregate Levy (AL): Transfer of a going concern
  • DMBM537090 · Environmental Taxes: Aggregate Levy (AL): Power to take recovery action for an AL debt
  • DMBM537100 · Environmental Taxes: Aggregate Levy (AL): Power to recover assessed amounts as tax due
  • DMBM537110 · Environmental Taxes: Aggregate Levy (AL): Power to recover excessive repayments of AL
  • DMBM537120 · Environmental Taxes: Aggregate Levy (AL): Power to assess and recover civil penalties as tax due
  • DMBM537130 · Environmental Taxes: Aggregate Levy (AL): The effects of death or other incapacity on recovery action
  • DMBM537200 · Landfill Tax (LT)
  • DMBM537270 · Landfill Tax (LT): time limits for making assessments
  • DMBM537280 · Landfill Tax (LT): power to take recovery action for an LT debt
  • DMBM537290 · Landfill Tax (LT): transfer of a going concern
  • DMBM537300 · Landfill Tax (LT): effects of death or other incapacity on recovery action
  • DMBM537400 · Climate Change Levy
  • DMBM537470 · Climate Change Levy: power to assess tax due
  • DMBM537480 · Climate Change Levy: power to take recovery action for a CCL debt
  • DMBM537490 · Climate Change Levy: transfer of a going concern
  • DMBM537500 · Climate Change Levy: effects of death or other incapacity on recovery action
  • DMBM540200 · Money Laundering Fees and Penalties
  • DMBM540300 · Insurance Premium Tax
  • DMBM540390 · Insurance Premium Tax: Power to take recovery action for an IPT debt
  • DMBM540400 · Insurance Premium Tax: Transfer of going concern
  • DMBM540410 · Insurance Premium Tax: Effects of death or other incapacity on recovery action
  • DMBM555300 · Tax credits: domestic violence cases
  • DMBM555400 · Tax credits overpayments: household breakdown cases
  • DMBM555500 · Tax credits: interest
  • DMBM555600 · Tax Credits: mental health cases
  • DMBM555700 · Tax credits: clerical compliance charges
  • DMBM555800 · Tax credits: dual recovery cases
  • DMBM557100 · Child Benefit overpayments: disputes
  • DMBM557200 · Child Benefit overpayments: death of one or more parties
  • DMBM557250 · Child Benefit overpayments: recovery actions
  • DMBM557300 · Child Benefit overpayments: overpayments recoverable from a third party
  • DMBM557350 · Child Benefit overpayments: overpayments of replacement payments
  • DMBM557400 · Child Benefit overpayments: customer resident abroad
  • DMBM557500 · Child Benefit overpayments: recovery from continuing entitlement
  • DMBM557600 · Child Benefit overpayments: recovery from revived entitlement
  • DMBM557650 · Child Benefit overpayments: customer in receipt of a DWP benefit - terminated entitlement
  • DMBM557750 · Child Benefit overpayments: suspension of recovery
  • DMBM557800 · Child Benefit overpayments: revenue losses
  • DMBM557850 · Child Benefit overpayments: pre-enforcement activity
  • DMBM557900 · Child Benefit overpayments: enforcement
  • DMBM560200 · Foreign cases: Mutual Assistance in the Recovery of Debt (MARD) (OECD and DTA)
  • DMBM560500 · Foreign cases: Mutual Assistance in the Recovery of Debt (MARD) (Social Security Debts)
  • DMBM560850 · Foreign cases: customer resident abroad outside the EU or in an EU country not covered by MARD
  • DMBM560900 · Foreign cases: manual assessments and penalty determinations on tenants and letting agents of non-resident landlords
  • DMBM560950 · Foreign cases: BFPO cases
  • DMBM570200 · Miscellaneous charges: Regulation 80 determinations
  • DMBM570210 · Miscellaneous charges: overpayments of Working Families Tax Credit / Disabled Person's Tax Credit
  • DMBM570220 · Miscellaneous charges: WFTC / DPTC Regulation 12 determinations
  • DMBM570240 · Miscellaneous charges: Section 350 Assessments
  • DMBM570245 · Miscellaneous charges: employment intermediary penalties
  • DMBM570250 · Miscellaneous charges: under-deductions of PAYE and NICs direct from employee
  • DMBM570255 · Miscellaneous charges: employment-related securities penalties
  • DMBM570260 · Miscellaneous charges: The Pension Schemes Service (TPSS)
  • DMBM570270 · Miscellaneous charges: Corporation Tax assessments (non-standard) on SAFE
  • DMBM570280 · Miscellaneous charges: Health in Pregnancy Grant overpayments
  • DMBM570290 · Miscellaneous charges: Schedule 36 FA 2008 penalties
  • DMBM570300 · Miscellaneous charges: National Minimum Wage Penalties (NMWP)
  1. Debt and return pursuit: contents
  2. Debt and return pursuit: miscellaneous charges: employment intermediary penalties

DMBM570245 | Debt and return pursuit: miscellaneous charges: employment intermediary penalties

From HM Revenue & Customs · Debt Management and Banking Manual

Some content of this manual is being considered for archiving. If there is content you use regularly, please email [email protected] to let us know as soon as possible.

Background

Employment Intermediary (EI) businesses are involved in the worker supply chain. Any business between the worker and the end client is an Intermediary. Traditionally at present the worker works through one EI business (sometimes known as an umbrella company) through a second intermediary (the agency) and for the end client. In this chain it is the EI business known as the umbrella company which employs the worker and is responsible for making sure that tax and National Insurance contributions (NICs) are paid correctly for those workers.

(This content has been withheld because of exemptions in the Freedom of Information Act 2000)

  • From 6 April 2014, agency regulations meant that agencies had to operate a PAYE scheme for their workers if no one else was.

  • From 6 April 2015, new regulations became effective that required certain EIs to return details of all workers they place with clients where they do not operate PAYE on the workers’ payments. The return is a report (or reports) that must be sent to HM Revenue and Customs (HMRC) at least once every three months. Intermediaries can decide how frequently they upload and send their reports. This could be weekly, monthly, once for each period, or whatever fits in best with how they work providing the report is sent by the end of the quarterly periods report deadline date.

Reporting periodDeadline date
6 April to 5 July5 August
6 July to 5 October5 November
6 October to 5 January5 February
6 January to 5 April5 May

There may be several intermediaries in the chain, but it is the intermediary closest to the end client that is known as a ‘specified intermediary’ and has to upload the reports.

(This content has been withheld because of exemptions in the Freedom of Information Act 2000)

If the customer needs more information refer them to Employment intermediaries: reporting requirements (GOV.UK).

Penalties

The legislation caps the total penalty that can be charged per report at £3,000; this includes all penalties that may be charged on the report apart from daily penalties. The late-filing penalties are automatically issued, the errors and intervention penalties are manually issued.

The penalties are issued through ETMP. They will be visible as soon as the letters are issued.

No interest will be charged on these penalties.

There are three types of penalties:

  • filing a report late

  • failure to file a report

  • failure to provide a correct/complete report.

Filing a report late

If EIs do not upload a report on time (see the table of deadline dates above) they will receive a late-filing penalty. If there is nothing to declare in any quarter, they are obligated to file a 'nil' report. If they are no longer a specified intermediary with a reporting requirement then the system also allows them to deregister by showing they are 'No Longer an Intermediary'. If we receive four quarterly nil reports in a row, the EI will be ceased by HMRC.

The amount charged for automatic penalties for failure to report/late filing depends upon how many quarterly returns are not filed or late in a 12-month period. The penalty amounts are:

  • £250 - first default

  • £500 - second default

  • £1,000 - third and later defaults.

The automatic penalty amount will be reset to £250 if at least 12 months has passed since the last failure to report / late filed report.

The penalty notice will also advise that they may be subject to further penalties if they do not submit a report for the period.

Daily penalties commence in 30 days if the report is not received. The daily penalties are capped at £600 but in practice are chargeable at £10 a day. The businesses that have not uploaded a report after their initial £250 penalty will receive a £300 penalty after 30 days and a further £300 penalty after 60 days. The daily penalties for that particular return will stop after 60 days.

Initial default for late filing will increase as set out above, but daily penalties will remain at £10 regardless of which return is late.

Failure to file a report

It will generally be through intervention action with employment intermediaries where it is discovered that they were a ‘specified intermediary’ with an obligation to make reports, but they have failed to do so at all.

Penalties for this failure are double the amount of the late filing penalty and are set at:

  • £500 – initial penalty for the failure

  • £1,000 – second failure within the year

  • £2,000 – third failure within the year.

Daily penalties are capped at £600 but in practice are chargeable at £10 a day. The businesses that have not uploaded a report after their initial £250 penalty will receive a £300 penalty after 30 days and a further £300 penalty after 60 days. The daily penalties for that particular return will stop after 60 days.

Initial default for late filing will increase as set out above, but daily penalties will remain at £10 regardless of which return is late.

Failure to provide a correct / complete report

All businesses that file these reports can file with incomplete data if some information is not known; for example if they have an employee that has only just come into the country and is awaiting a National Insurance Number (NINO). We advise businesses to upload the report with as much information that they have and they then have a period of three months to correct any errors. As they complete the report the software notifies them immediately if there are any errors and advises where they are; for example, there is an incorrect Company Registration Number (CRN) or NINO.

There will also be instances where the business has missed off workers completely – deliberately or otherwise. The business can upload its report in the same way and also has three months to correct the detail. A failure of this nature is more likely to be determined by intervention.

If they do not correct the incomplete data/errors within three months, they will be charged a penalty. These penalty amounts start at the maximum level of £3,000 but can be abated for such things as disclosure, cooperation and so on. Before issuing a penalty the EICU will have been in touch with the EI and they will know what is wrong with the return.

Appeals

There is a 30-day appeal period. Penalty queries and appeals will be dealt with by the EICU; their phone number and address are on the penalty notice. Appeals will be dealt with manually and on receipt they will be scanned in and the penalty stood over. Once the appeal has been looked at, EICU will either cancel the penalty or advise the EI the penalty is due and cancel the standover.

IDMS

Items will appear on IDMS as follows.

Penalty descriptionCharge type description
Failure to report / late filingEI Late Report Penalty
Failure to report / late filingEI Late Report Daily Penalty
Failure to provide a correct reportEI Incorrect Report Penalty
Failure to provide a complete reportEI Incomplete Report Penalty
Failure to provide a complete reportEI Incomplete Report Dly Pen
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