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Contents

Official guidance
National Minimum Wage Manual

NMWM13000 · Issuing Notices of Underpayment

  • NMWM13010 · Enforcement policy
  • NMWM13020 · Enforcing payment of arrears
  • NMWM13030 · When to issue a notice
  • NMWM13040 · When not to issue a notice
  • NMWM13050 · Who should issue a notice
  • NMWM13060 · Who is liable to pay the arrears and the penalty on a notice
  • NMWM13070 · Employer dies before a notice is issued
  • NMWM13080 · Addressing a notice: sole traders and partnerships
  • NMWM13090 · Addressing a notice: companies, charities and other organisations
  • NMWM13100 · Workers to include on a notice
  • NMWM13110 · Workers to exclude from a notice
  • NMWM13120 · Worker dies before a notice is issued
  • NMWM13130 · Describing workers on a notice
  • NMWM13140 · Establishing the period of arrears for workers named on a notice
  • NMWM13150 · Relevant day for workers named on a notice
  • NMWM13160 · Calculating underpayments and arrears on a notice
  • NMWM13170 · Rounding time and monetary amounts on a notice
  • NMWM13180 · When to include a penalty on a notice
  • NMWM13190 · When to suspend a penalty on a notice
  • NMWM13200 · Penalties and Secretary of State directions
  • NMWM13210 · Considering reasonable care for a direction
  • NMWM13218 · Summary of calculating penalties on a notice
  • NMWM13219 · How to distribute penalties on notices: flowchart
  • NMWM13220 · Calculating the penalty on a notice for pay reference periods 6 April 2009 to 6 March 2014
  • NMWM13222 · Calculating the penalty on a notice for pay reference periods starting on or after 7 March 2014 to 25 May 2015
  • NMWM13224 · Calculating the penalty on a notice for pay reference periods starting on or after 26 May 2015 to 31 March 2016
  • NMWM13226 · Calculating the penalty on a notice for pay reference periods starting on or after 1 April 2016
  • NMWM13230 · Showing the penalty, reduction for prompt payment and any suspension on a notice
  • NMWM13240 · Accounting for penalties and arranging for collection
  • NMWM13250 · General format of a notice and its accompanying correspondence
  • NMWM13260 · Preparing a notice and its accompanying correspondence
  • NMWM13262 · Issuing related correspondence to accompany a notice
  • NMWM13264 · Checking if workers have received payment
  • NMWM13270 · Front Line Manager’s authorisation
  • NMWM13280 · Issuing a notice
  • NMWM13285 · Delivering a notice by hand
  • NMWM13290 · Date of service of a notice
  • NMWM13300 · Notice undelivered, not correctly served or cannot be served
  • NMWM13310 · Notifying workers of their arrears
  • NMWM13320 · Enforcement regime before 6 April 2009
  1. Issuing Notices of Underpayment: contents
  2. Issuing Notices of Underpayment: when not to issue a notice

NMWM13040 | Issuing Notices of Underpayment: when not to issue a notice

From HM Revenue & Customs · National Minimum Wage Manual

General
All arrears paid before the start of an investigation
All arrears paid and all for periods prior to 6 April 2009
Employer is insolvent (or is about to be declared insolvent)
Cases involving exceptional circumstances

General

Notices of Underpayment will normally be issued (NMWM13030) whenever HM Revenue & Customs investigate and find arrears of National Minimum Wage owed by an employer to one or more of their workers on the date of contact at the start of an investigation. However, in some limited circumstances a notice may not be appropriate as follows:

All arrears paid before the start of an investigation

A Notice of Underpayment will not be appropriate when an employer paid workers below the applicable National Minimum Wage rates, but has correctly repaid all the arrears owing to the workers before the date of contact.

All arrears paid and all for periods prior to 6 April 2009

A Notice of Underpayment will not be issued if HM Revenue & Customs find arrears outstanding on the date of contact and:

  • the workers have been paid all their identified arrears in full during the course of the investigation, and

  • the arrears are all for pay reference periods starting before 6 April 2009.

In these circumstances an appropriate closure letter should be issued to the employer.

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Employer is insolvent (or is about to be declared insolvent)

A business remains liable to pay National Minimum Wage arrears and any penalty even when insolvent. The term “insolvency” is generally used to refer to:

  • the formal processes of bankruptcies, sequestrations, company liquidations, receiverships and administrative receiverships, and

  • although not formally insolvent, to administrations (for companies, partnerships and individuals), Trusts and voluntary arrangements (for companies, partnerships and individuals).

Whether or not a Notice of Underpayment is issued in these circumstances depends on the stage the insolvency proceedings have reached. (This content has been withheld because of exemptions in the Freedom of Information Act 2000)

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Cases involving exceptional circumstances

(This content has been withheld because of exemptions in the Freedom of Information Act 2000)

  • (This content has been withheld because of exemptions in the Freedom of Information Act 2000)

  • (This content has been withheld because of exemptions in the Freedom of Information Act 2000)

  • (This content has been withheld because of exemptions in the Freedom of Information Act 2000)

  • (This content has been withheld because of exemptions in the Freedom of Information Act 2000)

  • (This content has been withheld because of exemptions in the Freedom of Information Act 2000)

  • (This content has been withheld because of exemptions in the Freedom of Information Act 2000)

  • (This content has been withheld because of exemptions in the Freedom of Information Act 2000)

  • (This content has been withheld because of exemptions in the Freedom of Information Act 2000)

(This content has been withheld because of exemptions in the Freedom of Information Act 2000)

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