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Contents

Official guidance
National Minimum Wage Manual

NMWM13000 · Issuing Notices of Underpayment

  • NMWM13010 · Enforcement policy
  • NMWM13020 · Enforcing payment of arrears
  • NMWM13030 · When to issue a notice
  • NMWM13040 · When not to issue a notice
  • NMWM13050 · Who should issue a notice
  • NMWM13060 · Who is liable to pay the arrears and the penalty on a notice
  • NMWM13070 · Employer dies before a notice is issued
  • NMWM13080 · Addressing a notice: sole traders and partnerships
  • NMWM13090 · Addressing a notice: companies, charities and other organisations
  • NMWM13100 · Workers to include on a notice
  • NMWM13110 · Workers to exclude from a notice
  • NMWM13120 · Worker dies before a notice is issued
  • NMWM13130 · Describing workers on a notice
  • NMWM13140 · Establishing the period of arrears for workers named on a notice
  • NMWM13150 · Relevant day for workers named on a notice
  • NMWM13160 · Calculating underpayments and arrears on a notice
  • NMWM13170 · Rounding time and monetary amounts on a notice
  • NMWM13180 · When to include a penalty on a notice
  • NMWM13190 · When to suspend a penalty on a notice
  • NMWM13200 · Penalties and Secretary of State directions
  • NMWM13210 · Considering reasonable care for a direction
  • NMWM13218 · Summary of calculating penalties on a notice
  • NMWM13219 · How to distribute penalties on notices: flowchart
  • NMWM13220 · Calculating the penalty on a notice for pay reference periods 6 April 2009 to 6 March 2014
  • NMWM13222 · Calculating the penalty on a notice for pay reference periods starting on or after 7 March 2014 to 25 May 2015
  • NMWM13224 · Calculating the penalty on a notice for pay reference periods starting on or after 26 May 2015 to 31 March 2016
  • NMWM13226 · Calculating the penalty on a notice for pay reference periods starting on or after 1 April 2016
  • NMWM13230 · Showing the penalty, reduction for prompt payment and any suspension on a notice
  • NMWM13240 · Accounting for penalties and arranging for collection
  • NMWM13250 · General format of a notice and its accompanying correspondence
  • NMWM13260 · Preparing a notice and its accompanying correspondence
  • NMWM13262 · Issuing related correspondence to accompany a notice
  • NMWM13264 · Checking if workers have received payment
  • NMWM13270 · Front Line Manager’s authorisation
  • NMWM13280 · Issuing a notice
  • NMWM13285 · Delivering a notice by hand
  • NMWM13290 · Date of service of a notice
  • NMWM13300 · Notice undelivered, not correctly served or cannot be served
  • NMWM13310 · Notifying workers of their arrears
  • NMWM13320 · Enforcement regime before 6 April 2009
  1. Issuing Notices of Underpayment: contents
  2. Issuing Notices of Underpayment: date of service of a notice

NMWM13290 | Issuing Notices of Underpayment: date of service of a notice

From HM Revenue & Customs · National Minimum Wage Manual

Notices of Underpayment issued by post

Unless there's evidence of the date of service, Notices of Underpayment issued by first class post (NMWM13280) are deemed served on the second day after the date of posting (excluding weekends and bank holidays), regardless of when they are actually served. If a notice is hand delivered, the date of service is the date of hand delivery.

For example:

  • a notice issued by First Class Recorded Signed For post on a Monday is deemed to be served on Wednesday of the same week;

  • if Tuesday is a Bank Holiday, a notice issued by First Class Recorded Signed For post on the day before (Monday) is deemed to be served on Thursday of the same week;

  • a notice issued by First Class Recorded Signed For post on a Friday is deemed to be served the following Tuesday;

  • a notice hand delivered (NMWM13285) on a Friday is regarded as served on that Friday.

Notices of Underpayment sent by email

Notices of Underpayment sent by email are deemed served on the same day it is transmitted provided it is done before 4.30pm unless the contrary can by proved. However, prior consent is required from the employer that a notice can be served by email (NMWM13280).

The importance of the date of service - Notices of Underpayment

The date of service of a Notice of Underpayment is important to:

  • determine the appeal period (28 calendar days from, and including, the date of service);

  • decide whether full payment of the arrears and the penalty have been made in time to allow a reduced penalty to be paid by the employer (NMWM13230);

  • determine whether the employer has paid all the arrears within the 28 calendar days specified on the notice (NMWM13250).

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