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Contents

Official guidance
National Minimum Wage Manual

NMWM13000 · Issuing Notices of Underpayment

  • NMWM13010 · Enforcement policy
  • NMWM13020 · Enforcing payment of arrears
  • NMWM13030 · When to issue a notice
  • NMWM13040 · When not to issue a notice
  • NMWM13050 · Who should issue a notice
  • NMWM13060 · Who is liable to pay the arrears and the penalty on a notice
  • NMWM13070 · Employer dies before a notice is issued
  • NMWM13080 · Addressing a notice: sole traders and partnerships
  • NMWM13090 · Addressing a notice: companies, charities and other organisations
  • NMWM13100 · Workers to include on a notice
  • NMWM13110 · Workers to exclude from a notice
  • NMWM13120 · Worker dies before a notice is issued
  • NMWM13130 · Describing workers on a notice
  • NMWM13140 · Establishing the period of arrears for workers named on a notice
  • NMWM13150 · Relevant day for workers named on a notice
  • NMWM13160 · Calculating underpayments and arrears on a notice
  • NMWM13170 · Rounding time and monetary amounts on a notice
  • NMWM13180 · When to include a penalty on a notice
  • NMWM13190 · When to suspend a penalty on a notice
  • NMWM13200 · Penalties and Secretary of State directions
  • NMWM13210 · Considering reasonable care for a direction
  • NMWM13218 · Summary of calculating penalties on a notice
  • NMWM13219 · How to distribute penalties on notices: flowchart
  • NMWM13220 · Calculating the penalty on a notice for pay reference periods 6 April 2009 to 6 March 2014
  • NMWM13222 · Calculating the penalty on a notice for pay reference periods starting on or after 7 March 2014 to 25 May 2015
  • NMWM13224 · Calculating the penalty on a notice for pay reference periods starting on or after 26 May 2015 to 31 March 2016
  • NMWM13226 · Calculating the penalty on a notice for pay reference periods starting on or after 1 April 2016
  • NMWM13230 · Showing the penalty, reduction for prompt payment and any suspension on a notice
  • NMWM13240 · Accounting for penalties and arranging for collection
  • NMWM13250 · General format of a notice and its accompanying correspondence
  • NMWM13260 · Preparing a notice and its accompanying correspondence
  • NMWM13262 · Issuing related correspondence to accompany a notice
  • NMWM13264 · Checking if workers have received payment
  • NMWM13270 · Front Line Manager’s authorisation
  • NMWM13280 · Issuing a notice
  • NMWM13285 · Delivering a notice by hand
  • NMWM13290 · Date of service of a notice
  • NMWM13300 · Notice undelivered, not correctly served or cannot be served
  • NMWM13310 · Notifying workers of their arrears
  • NMWM13320 · Enforcement regime before 6 April 2009
  1. Issuing Notices of Underpayment: contents
  2. Issuing Notices of Underpayment: workers to include on a notice

NMWM13100 | Issuing Notices of Underpayment: workers to include on a notice

From HM Revenue & Customs · National Minimum Wage Manual

Relevant legislation
Workers to include on a notice of underpayment
Contacting workers
Tracing workers

Relevant legislation

The legislation that applies to this page is as follows:

  • Employment Rights Act 2025, sections 103 to 106

Workers to include on a notice of underpayment

As a matter of policy a worker should normally be included on the Notice of Underpayment whenever a NMW Officer considers they had any arrears outstanding on the date of contact. It does not matter if the employer pays some or all of the arrears to individual workers after the date of contact; the worker should still be named on the notice as the initial underpayment may contribute towards the penalty.

Workers who had outstanding arrears on the date of contact will only be excluded from the notice in limited circumstances (NMWM13110).

Former workers of the employer can be included on the Notice of Underpayment.

If a worker has died before the Notice of Underpayment is issued further action depends on the actual circumstances of the case (NMWM13120).

A worker who has asked HM Revenue & Customs not to disclose his whereabouts to his employer should still be included on the notice. However, the employer should be asked in a covering letter to pay that worker’s arrears by sending a cheque to HM Revenue & Customs made out in the worker’s name (NMWM13260). Under no circumstances should that worker’s whereabouts be disclosed to the employer (NMWM16000).

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