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Contents

Official guidance
National Minimum Wage Manual

NMWM14000 · After Notice of Underpayment issued

  • NMWM14010 · Introduction
  • NMWM14020 · Confirming delivery and service of a Notice of Underpayment
  • NMWM14030 · What to do if Notice of Underpayment is not delivered
  • NMWM14050 · Arrears and penalty paid in full within 14 days of service of Notice of Underpayment
  • NMWM14060 · Collecting penalties
  • NMWM14070 · Overpaid penalties
  • NMWM14080 · Arrears paid in full 15 to 28 days after the Notice of Underpayment was given
  • NMWM14090 · Arrears still outstanding more than 28 days after the Notice of Underpayment was given
  • NMWM14110 · Worker goes abroad
  • NMWM14120 · Arrears received for worker who wants address kept confidential
  • NMWM14130 · Employer fails to pay penalty
  • NMWM14140 · Request from employer to pay by instalments
  • NMWM14150 · Employer asks workers to agree to payment by instalments
  • NMWM14160 · Compromise agreements
  • NMWM14170 · Partners’ liability to pay arrears
  • NMWM14180 · Dealing with queries or further information from workers and/or their agents
  • NMWM14190 · Dealing with queries or further information from employers and/or their agents
  • NMWM14200 · Dealing with queries or further information from third parties
  • NMWM14210 · Notice of Underpayment found to be inaccurate/incorrect
  • NMWM14220 · Withdrawing a Notice of Underpayment and not replacing it
  • NMWM14230 · Withdrawing and replacing a Notice of Underpayment
  • NMWM14240 · Telling third parties that a Notice of Underpayment has been withdrawn and/or replaced
  • NMWM14250 · National Minimum Wage repayment policy for overpaid penalties
  • NMWM14260 · Keeping workers informed
  • NMWM14270 · Change of trading position of business after a Notice of Underpayment is issued
  • NMWM14280 · Employer dies and a Notice of Underpayment has been issued
  • NMWM14290 · Worker dies and a Notice of Underpayment has been issued
  • NMWM14040 · Confirming arrears have been paid to the workers
  • NMWM14100 · Employer advises worker cannot be traced to pay arrears
  1. After Notice of Underpayment issued: contents
  2. After Notice of Underpayment issued: introduction

NMWM14010 | After Notice of Underpayment issued: introduction

From HM Revenue & Customs · National Minimum Wage Manual

Relevant legislation

The legislation that applies to this page is as follows:

  • Employment Rights Act 2025, sections 103 to 106

A Notice of Underpayment tells the employer they:

  • must pay all the arrears to the workers named on the notice within 28 calendar days of the day it was given (counting the day it was given as day 1),

  • must pay the penalty to HM Revenue & Customs within 28 days of the notice being given,

  • can pay a reduced penalty in certain circumstances (NMWM14050),

  • can appeal against the notice to a Tribunal (In England, Scotland and Wales, an Employment Tribunal and in Northern Ireland, an Industrial Tribunal) and that the time limit for doing so is 28 calendar days from and including the day it was given.

The action to take after a Notice of Underpayment has been issued depends on:

  • whether the notice can be shown to have been correctly given (NMWM14020)

  • whether the employer pays all the arrears to the workers (NMWM14040 )

  • whether the employer pays all the required penalty (NMWM14050)

  • whether the employer appeals the notice to a tribunal (NMWM02100)

When a Notice of Underpayment is issued the arrears on the notice represent the Department’s final view of the arrears (NMWM13030) unless:

  • the notice was not given and needs to be given again (NMWM14030), or

  • the notice is withdrawn (NMWM14220), or

  • the notice is withdrawn and replaced (NMWM14230).

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