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Contents

Official guidance
National Minimum Wage Manual

NMWM14000 · After Notice of Underpayment issued

  • NMWM14010 · Introduction
  • NMWM14020 · Confirming delivery and service of a Notice of Underpayment
  • NMWM14030 · What to do if Notice of Underpayment is not delivered
  • NMWM14050 · Arrears and penalty paid in full within 14 days of service of Notice of Underpayment
  • NMWM14060 · Collecting penalties
  • NMWM14070 · Overpaid penalties
  • NMWM14080 · Arrears paid in full 15 to 28 days after the Notice of Underpayment was given
  • NMWM14090 · Arrears still outstanding more than 28 days after the Notice of Underpayment was given
  • NMWM14110 · Worker goes abroad
  • NMWM14120 · Arrears received for worker who wants address kept confidential
  • NMWM14130 · Employer fails to pay penalty
  • NMWM14140 · Request from employer to pay by instalments
  • NMWM14150 · Employer asks workers to agree to payment by instalments
  • NMWM14160 · Compromise agreements
  • NMWM14170 · Partners’ liability to pay arrears
  • NMWM14180 · Dealing with queries or further information from workers and/or their agents
  • NMWM14190 · Dealing with queries or further information from employers and/or their agents
  • NMWM14200 · Dealing with queries or further information from third parties
  • NMWM14210 · Notice of Underpayment found to be inaccurate/incorrect
  • NMWM14220 · Withdrawing a Notice of Underpayment and not replacing it
  • NMWM14230 · Withdrawing and replacing a Notice of Underpayment
  • NMWM14240 · Telling third parties that a Notice of Underpayment has been withdrawn and/or replaced
  • NMWM14250 · National Minimum Wage repayment policy for overpaid penalties
  • NMWM14260 · Keeping workers informed
  • NMWM14270 · Change of trading position of business after a Notice of Underpayment is issued
  • NMWM14280 · Employer dies and a Notice of Underpayment has been issued
  • NMWM14290 · Worker dies and a Notice of Underpayment has been issued
  • NMWM14040 · Confirming arrears have been paid to the workers
  • NMWM14100 · Employer advises worker cannot be traced to pay arrears
  1. After Notice of Underpayment issued: contents
  2. After Notice of Underpayment issued: arrears and penalty paid in full within 14 days of service of Notice of Underpayment

NMWM14050 | After Notice of Underpayment issued: arrears and penalty paid in full within 14 days of service of Notice of Underpayment

From HM Revenue & Customs · National Minimum Wage Manual

Relevant legislation

The legislation that applies to this page is as follows:

  • Employment Rights Act 2025, section 108

General

Notices of Underpayment inform the employer that all the arrears payable to all the workers named on the notice and the penalty must be paid within 28 calendar days of the day on which the notice was given (counting the day it was given as day 1).

However, employers who pay all the arrears to all the workers on the notice and also pay 50% of the penalty to HM Revenue & Customs within 14 calendar days of the day on which the notice was given, are entitled to a ‘reduction’ of 50% of the original penalty shown on the notice.

Reduction of the penalty for prompt payment

The notice will inform the employer that they can reduce the amount of the penalty by 50% if they pay:

  • all the arrears to all the workers named on the notice within 14 calendar days of the day on which the notice was given (counting the day it was given as day 1), and

  • half the penalty to HM Revenue & Customs within the same 14 days.

If the employer complies with both of these conditions the NMW Officer should amend the charge on SAFE to account for the reduced penalty (NMWM14060).

When either of these conditions is not met in full, the employer remains liable to pay the full arrears to workers within 28 days of the day on which the notice was given and is automatically required to pay the full amount of the penalty.

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