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Contents

Official guidance
National Minimum Wage Manual

NMWM14000 · After Notice of Underpayment issued

  • NMWM14010 · Introduction
  • NMWM14020 · Confirming delivery and service of a Notice of Underpayment
  • NMWM14030 · What to do if Notice of Underpayment is not delivered
  • NMWM14050 · Arrears and penalty paid in full within 14 days of service of Notice of Underpayment
  • NMWM14060 · Collecting penalties
  • NMWM14070 · Overpaid penalties
  • NMWM14080 · Arrears paid in full 15 to 28 days after the Notice of Underpayment was given
  • NMWM14090 · Arrears still outstanding more than 28 days after the Notice of Underpayment was given
  • NMWM14110 · Worker goes abroad
  • NMWM14120 · Arrears received for worker who wants address kept confidential
  • NMWM14130 · Employer fails to pay penalty
  • NMWM14140 · Request from employer to pay by instalments
  • NMWM14150 · Employer asks workers to agree to payment by instalments
  • NMWM14160 · Compromise agreements
  • NMWM14170 · Partners’ liability to pay arrears
  • NMWM14180 · Dealing with queries or further information from workers and/or their agents
  • NMWM14190 · Dealing with queries or further information from employers and/or their agents
  • NMWM14200 · Dealing with queries or further information from third parties
  • NMWM14210 · Notice of Underpayment found to be inaccurate/incorrect
  • NMWM14220 · Withdrawing a Notice of Underpayment and not replacing it
  • NMWM14230 · Withdrawing and replacing a Notice of Underpayment
  • NMWM14240 · Telling third parties that a Notice of Underpayment has been withdrawn and/or replaced
  • NMWM14250 · National Minimum Wage repayment policy for overpaid penalties
  • NMWM14260 · Keeping workers informed
  • NMWM14270 · Change of trading position of business after a Notice of Underpayment is issued
  • NMWM14280 · Employer dies and a Notice of Underpayment has been issued
  • NMWM14290 · Worker dies and a Notice of Underpayment has been issued
  • NMWM14040 · Confirming arrears have been paid to the workers
  • NMWM14100 · Employer advises worker cannot be traced to pay arrears
  1. After Notice of Underpayment issued: contents
  2. After Notice of Underpayment issued: telling third parties that a Notice of Underpayment has been withdrawn and/or replaced

NMWM14240 | After Notice of Underpayment issued: telling third parties that a Notice of Underpayment has been withdrawn and/or replaced

From HM Revenue & Customs · National Minimum Wage Manual

Relevant legislation

The legislation that applies to this page is as follows:

  • Employment Rights Act 2025, sections 111 and 112

Notice of Underpayment withdrawn and not replaced

Where a Notice of Underpayment has been withdrawn and not replaced the workers named on the notice must be contacted and informed not to expect payment from the employer.

Notice of Underpayment withdrawn and replaced

Where a Notice of Underpayment has been withdrawn and replaced, workers who have previously been notified of arrears that have been amended in the replacement notice must be contacted and informed of the variation.

In addition, you should write to anyone who was sent a copy of the original notice (such as an agent) and advise them the original notice has been withdrawn and replaced. Where appropriate, send them a copy of the replacement notice.

You should also consider whether anyone else needs to be informed that the notice has been withdrawn and replaced. If necessary, advise those parties in writing.

If the original notice was appealed or is the subject of proceedings you must immediately notify the Operational Advisory Team who will advise you about further action that may be required.

Any workers who have been called upon by HM Revenue & Customs to attend a hearing based on the original notice will need to be informed of the replacement notice.

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