SAM70000 | Manage work: customer service: contents

Contents18 entries

1. SAM70001Manage work: customer service: introduction
2. SAM70010Manage work: customer service: advice regarding forms P60 and P11D
3. SAM70020Manage work: customer service: IT service centre (Internal Use)
4. SAM70030Manage work: customer service: business by telephone (Internal Only)
5. SAM70040Manage work: customer service: customer education
6. SAM70050Manage work: customer service: customer support
7. SAM70060Manage work: customer service: debt management and banking
8. SAM70070Manage work: customer service: Needs Enhanced Support service
9. SAM70080Manage work: customer service: help with self calculation after 31 October
10. SAM70090Manage work: customer service: request for output evidence of statutory notices
11. SAM70100Manage work: customer service: online filing - dealing with enquiries
12. SAM70110Manage work: customer service: online services helpdesk
13. SAM70120Manage work: customer service: orderline
14. SAM70130Manage work: customer service: SA business user support mailbox and other communication channels
15. SAM70140Manage work: customer service: SA helpline
16. SAM70150Manage work: customer service: visually impaired media unit
17. SAM70151Manage work: customer service: visually impaired media unit (Action Guide)
18. SAM70160Manage work: customer service: welsh language service