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Official guidance
Employment Status Manual

ESM10000 · Off-payroll working legislation: Chapter 10, ITEPA 2003 (from 6 April 2021)

  • ESM10001 · Basic principles: public authorities: when the off-payroll working legislation applies and commencement
  • ESM10001A · Basic principles: other organisations and public authorities newly within scope - when the off-payroll working legislation applies and commencement
  • ESM10002 · Basic principles: key terms for the off-payroll working legislation
  • ESM10003 · Basic principles: conditions of liability
  • ESM10003A · Basic principles: non-material interest in a company intermediary
  • ESM10003B · Basic principles: Targeted Anti-Avoidance Rule (TAAR)
  • ESM10004 · Basic principles: Managed Service Companies (MSC) and off-payroll working
  • ESM10004A · Basic principles: off-payroll working: from 6 April 2021: Construction Industry Scheme and off-payroll working
  • ESM10005 · Basic principles: meaning of public authority
  • ESM10006 · Basic principles: meaning of medium or large sized non-public sector organisation and wholly overseas clients
  • ESM10006A · Basic principles: meaning of medium or large-sized non-public sector organisation: Size-threshold changes from 6 April 2025
  • ESM10007 · Basic principles: meaning of medium or large-sized non-public sector organisations: groups
  • ESM10008 · Basic principles: meaning of medium or large-sized: connected persons
  • ESM10009 · Basic principles: meaning of medium or large-sized non-public sector organisations: joint ventures
  • ESM10010 · Basic principles: contracted-out services
  • ESM10011 · Basic principles: responsibilities of the public authority and medium/large-sized organisation not in the public sector
  • ESM10011A · Basic principles: duty for client to confirm its size upon request
  • ESM10011B · Basic principles: off-payroll working from 6 April 2021: suggested template when client confirms its size
  • ESM10012 · Basic principles: Status Determination Statement (SDS)
  • ESM10013 · Basic principles: what constitutes a valid Status Determination Statement (SDS)
  • ESM10014 · Basic principles: reasonable care
  • ESM10015 · Basic principles: client-led status disagreement process
  • ESM10015A · Basic principles: client-led status disagreement process: guidance for workers
  • ESM10016 · Basic principles: duty for client to withdraw SDS if it ceases to be medium or large
  • ESM10017 · Basic principles: off-payroll working and the contractual chain
  • ESM10018 · Basic principles: responsibilities of agencies and other parties in the chain
  • ESM10019 · Basic principles: operating PAYE
  • ESM10020 · Basic principles: application of Income Taxes Act and Social Security Contributions and Benefits Act 1992 to deemed employments
  • ESM10021 · Basic principles: deductions from chain payments
  • ESM10022 · Basic principles: information to be provided by worker or intermediary and consequences of failure
  • ESM10023 · Basic principles: consequences of providing fraudulent information
  • ESM10024 · Basic principles: prevention of double taxation
  • ESM10025 · Basic principles: international tax issues
  • ESM10026 · Basic principles: international examples
  • ESM10027 · Basic principles: how to calculate the amount of the chain payment
  • ESM10028 · Basic principles: how to calculate the deemed direct payment
  • ESM10029 · Basic principles: how to calculate the deemed payment – example
  • ESM10030 · Basic principles: how the worker accounts for and reports monies drawn from their intermediary
  • ESM10031 · Basic principles: recovery from other persons – how it will be applied
  • ESM10032 · Basic principles: recovery from other persons – steps clients and agencies can take to secure labour supply chains
  • ESM10033 · Basic principles: impact on pensions tax relief
  • ESM10033A · Basic principles: off-payroll working from 6 April 2021: statutory payments
  • ESM10033B · Basic principles: how to calculate statutory payments
  • ESM10034 · Basic principles: miscellaneous expenses
  • ESM10035 · Basic principles: CT accounting
  • ESM10036 · Basic principles: HMRC compliance approach
  • ESM10037 · off-payroll working: Setting off Tax and National Insurance contributions already paid or assessed: When the legislation applies and commencement
  • ESM10038 · off-payroll working: Setting off Tax and National Insurance contributions already paid or assessed: The set-off process
  • ESM10038A · off-payroll working: Setting off Tax and National Insurance contributions already paid: The set-off process: Case study
  • ESM10039 · off-payroll working: Setting off Tax and National Insurance contributions already paid or assessed: Appeals
  1. Off-payroll working legislation: Chapter 10, ITEPA 2003 (from 6 April 2021): Contents
  2. off-payroll working: Setting off Tax and National Insurance contributions already paid or assessed: Appeals

ESM10039 | off-payroll working: Setting off Tax and National Insurance contributions already paid or assessed: Appeals

From HM Revenue & Customs · Employment Status Manual

Grounds of appeal

Where HMRC has issued a direction notice, a worker or intermediary has the right to appeal. The appeal must be made to HMRC within 30 days of the issue of the direction notice. The appeal must specify the grounds of appeal or it will not be valid. At this stage the worker or intermediary should provide HMRC with any supporting evidence relevant to the appeal.

The specific grounds of appeal allowed are that:

  • the worker, the intermediary, or the worker and intermediary did not receive the deemed direct payment;

  • no tax has been paid or assessed on the deemed direct payment;

  • no trigger event occurred; or

  • the amount set-off is incorrect.

HMRC will review the grounds of appeal and any supporting evidence and provide a written response.

If a worker or intermediary still disagrees with HMRC’s decision following a review, they can appeal directly to a Tribunal. The appeal must be made within 30 days of the date of HMRC’s decision. You can find further information on how to appeal at https://www.gov.uk/tax-appeals/decision.

Deemed employer

A deemed employer is not able to appeal against a direction notice, or the fact HMRC did not issue one. If a deemed employer disagrees with the amount of set-off which has been calculated, it can provide evidence that a different amount of set-off is due. HMRC will review any information supplied and consider amending the direction notice.

National Insurance contributions (NICs)

For NICs purposes, where there is a dispute relating to a direction by HMRC, a formal decision will be issued under Section 8 of the Social Security (Transfer of Functions etc) Act 1999. Any person named on the Section 8 Notice has the right to appeal against it. For an appeal against this Notice to be valid it must specify the grounds of appeal.

Where a NICs decision is issued to an entity resident in Northern Ireland, this will be issued under Article 7 of the Social Security (Transfer of Functions etc)(Northern Ireland) Order 1999, but the same appeal rights will apply as under Section 8.

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