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Contents

Official guidance
PAYE Manual

PAYE21000 · Employer records: maintain employer record

  • PAYE21001 · Introduction
  • PAYE21010 · Bankruptcies - reports to debt management office
  • PAYE21011 · Bankruptcies - reports to Debt Management Office (Action Guide)
  • PAYE21015 · Cancellation of an employer record
  • PAYE21020 · Cancelled one year only (COYO)
  • PAYE21022 · Cancelled one year only (COYO) - 2008 onwards (Action Guide)
  • PAYE21030 · Cessation of an employer record
  • PAYE21035 · Construction industry scheme (CIS) - up to 2007
  • PAYE21040 · Construction industry scheme (CIS) - 2008 onwards
  • PAYE21045 · Debt management office responsibilities
  • PAYE21050 · Deletion of an employer record
  • PAYE21055 · Dormant employer records
  • PAYE21065 · Employer compliance - employer irregularities
  • PAYE21070 · Employer debts - debt management review
  • PAYE21071 · Employer debts - debt management review (Action Guide)
  • PAYE21075 · Employer indicators
  • PAYE21080 · Employer notes
  • PAYE21090 · Employer segmentation
  • PAYE21095 · Employer segmentation - appeals and claims
  • PAYE21096 · Employer segmentation - appeals and claims (Action Guide)
  • PAYE21100 · EOY return and forms P14 - reviewing CY-1 errors
  • PAYE21105 · Filing
  • PAYE21110 · Form AZ6
  • PAYE21115 · Forms from Employer Compliance Units (internal use only)
  • PAYE21116 · Forms from Employer Compliance Units (Action Guide) (internal use only)
  • PAYE21120 · Incentive appeals
  • PAYE21125 · Indicators for EOY review
  • PAYE21130 · Insolvency of employer
  • PAYE21131 · Insolvency of employer (Action Guide)
  • PAYE21135 · Limited company and director details
  • PAYE21140 · Limited liability partnerships
  • PAYE21141 · Limited liability partnerships (Action Guide)
  • PAYE21145 · Linked schemes
  • PAYE21150 · Lost or destroyed records
  • PAYE21151 · Lost or destroyed records (Action Guide)
  • PAYE21155 · Machine listing
  • PAYE21156 · Machine listing (Action Guide)
  • PAYE21158 · Magnetic media
  • PAYE21160 · Maintain employer address
  • PAYE21163 · Changing contact details online using Structured Action Requests (SARS)
  • PAYE21165 · Maintain employer agent details
  • PAYE21170 · Maintain employer name
  • PAYE21175 · Maintain payroll and correspondence details
  • PAYE21180 · Maintain trade name
  • PAYE21185 · Memo from banking operations - new or cancelled sub account
  • PAYE21186 · Memo from banking operations - new or cancelled sub account (Action Guide)
  • PAYE21190 · Notification of a deceased employer
  • PAYE21200 · Reimbursements and advances
  • PAYE21201 · Reimbursements and advances (Action Guide)
  • PAYE21205 · Re-opening an employer record
  • PAYE21215 · Re-starting an employer record
  • PAYE21217 · RTI auto re-start
  • PAYE21220 · RLS correspondence
  • PAYE21221 · RLS correspondence (Action Guide)
  • PAYE21225 · SAP / SPP / OSPP / ASPP / ShPP / SNCP
  • PAYE21250 · View employees
  • PAYE21255 · View employer record
  • PAYE21021 · Cancelled one year only (COYO) - up to 2007 (Action Guide)
  • PAYE21025 · Cessation where the employer record is dormant
  • PAYE21085 · Employer-related electronic files
  • PAYE21161 · Maintain employer address (Action Guide)
  • PAYE21171 · Maintain employer name (Action Guide)
  • PAYE21176 · Maintain payroll and correspondence details (Action Guide)
  • PAYE21181 · Maintain trade name (Action Guide)
  • PAYE21206 · Re-opening an employer record (Action Guide)
  • PAYE21210 · Re-opening years cancelled one year only
  • PAYE21216 · Re-starting an employer record (Action Guide)
  • PAYE21240 · Verification of deductions under CIS - up to 2007
  • PAYE21241 · Verification of deductions under CIS - up to 2007 (Action Guide)
  • PAYE21260 · Working post and BF review
  1. Employer records: maintain employer record: contents
  2. Employer records: maintain employer record: EOY return and forms P14 - reviewing CY-1 errors

PAYE21100 | Employer records: maintain employer record: EOY return and forms P14 - reviewing CY-1 errors

From HM Revenue & Customs · PAYE Manual

Employer-related electronic file

An employer-related file 'Employers making mistakes on EOY returns' should be held in the PAYE Employer Office to record all instances where you identify an error on the employer annual return, or forms P14 submitted by the employer for the previous tax year.

The following details should be recorded on the file

  • Employer ref

  • Failure reason

  • Size of employer S / M / L

  • S - less than 10 employees

  • M - 10 - 1,000 employees

  • L - more than 1,000 employees

  • Returned to employer Y / N

  • Action on review (to be filled in when estab file is reviewed)

Note: From June 2006 most of the current information contained in the establishment files should be transferred to electronic storage as part of the Better Management of Electronic Information (BMoEI) initiative.

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Review of employer-related electronic file

To ensure the employer is aware of the mistakes made on the submitted forms P14 and to avoid similar mistakes arising in the future, a review of the employer-related electronic file must be made each year before the 28 March.

A current version of the Letter re P14 Errors CY-1 (Word 27KB) should be issued to each employer on the list, providing them with the following

  • Details of the errors made on last years return / forms P14

  • Advice on the correct procedures for the completion and submission of the return for the coming year end as detailed in the Employer Help Book E10 'Finishing the tax year up to 5 April'

When the review is completed a new stencil 'Errors Found on EOY Returns' should be prepared for the coming tax year end.

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Misaligned forms P14

If an employer contacts you with any queries about misalignment and you are in any doubt, ask the employer to send a sample of their forms P14. On receipt, fax the samples to NICO (This content has been withheld because of exemptions in the Freedom of Information Act 2000) to confirm whether the forms are acceptable.

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Cases taken up by PAYE sections

It is possible that the PAYE section may take up an enquiry with an employer over the completion of forms P14.

When reviewing the employer-related electronic file if you do come across an open enquiry for the same employer you should not deal with the query yourself. You should refer the case back to the PAYE section to take up both points at the same time. The PAYE section should update the employer-related electronic file accordingly once both points have been settled or the case has been referred for further action by another section, for example, Employer Compliance or the Debt Management Office.

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