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Contents

Official guidance
PAYE Manual

PAYE21000 · Employer records: maintain employer record

  • PAYE21001 · Introduction
  • PAYE21010 · Bankruptcies - reports to debt management office
  • PAYE21011 · Bankruptcies - reports to Debt Management Office (Action Guide)
  • PAYE21015 · Cancellation of an employer record
  • PAYE21020 · Cancelled one year only (COYO)
  • PAYE21022 · Cancelled one year only (COYO) - 2008 onwards (Action Guide)
  • PAYE21030 · Cessation of an employer record
  • PAYE21035 · Construction industry scheme (CIS) - up to 2007
  • PAYE21040 · Construction industry scheme (CIS) - 2008 onwards
  • PAYE21045 · Debt management office responsibilities
  • PAYE21050 · Deletion of an employer record
  • PAYE21055 · Dormant employer records
  • PAYE21065 · Employer compliance - employer irregularities
  • PAYE21070 · Employer debts - debt management review
  • PAYE21071 · Employer debts - debt management review (Action Guide)
  • PAYE21075 · Employer indicators
  • PAYE21080 · Employer notes
  • PAYE21090 · Employer segmentation
  • PAYE21095 · Employer segmentation - appeals and claims
  • PAYE21096 · Employer segmentation - appeals and claims (Action Guide)
  • PAYE21100 · EOY return and forms P14 - reviewing CY-1 errors
  • PAYE21105 · Filing
  • PAYE21110 · Form AZ6
  • PAYE21115 · Forms from Employer Compliance Units (internal use only)
  • PAYE21116 · Forms from Employer Compliance Units (Action Guide) (internal use only)
  • PAYE21120 · Incentive appeals
  • PAYE21125 · Indicators for EOY review
  • PAYE21130 · Insolvency of employer
  • PAYE21131 · Insolvency of employer (Action Guide)
  • PAYE21135 · Limited company and director details
  • PAYE21140 · Limited liability partnerships
  • PAYE21141 · Limited liability partnerships (Action Guide)
  • PAYE21145 · Linked schemes
  • PAYE21150 · Lost or destroyed records
  • PAYE21151 · Lost or destroyed records (Action Guide)
  • PAYE21155 · Machine listing
  • PAYE21156 · Machine listing (Action Guide)
  • PAYE21158 · Magnetic media
  • PAYE21160 · Maintain employer address
  • PAYE21163 · Changing contact details online using Structured Action Requests (SARS)
  • PAYE21165 · Maintain employer agent details
  • PAYE21170 · Maintain employer name
  • PAYE21175 · Maintain payroll and correspondence details
  • PAYE21180 · Maintain trade name
  • PAYE21185 · Memo from banking operations - new or cancelled sub account
  • PAYE21186 · Memo from banking operations - new or cancelled sub account (Action Guide)
  • PAYE21190 · Notification of a deceased employer
  • PAYE21200 · Reimbursements and advances
  • PAYE21201 · Reimbursements and advances (Action Guide)
  • PAYE21205 · Re-opening an employer record
  • PAYE21215 · Re-starting an employer record
  • PAYE21217 · RTI auto re-start
  • PAYE21220 · RLS correspondence
  • PAYE21221 · RLS correspondence (Action Guide)
  • PAYE21225 · SAP / SPP / OSPP / ASPP / ShPP / SNCP
  • PAYE21250 · View employees
  • PAYE21255 · View employer record
  • PAYE21021 · Cancelled one year only (COYO) - up to 2007 (Action Guide)
  • PAYE21025 · Cessation where the employer record is dormant
  • PAYE21085 · Employer-related electronic files
  • PAYE21161 · Maintain employer address (Action Guide)
  • PAYE21171 · Maintain employer name (Action Guide)
  • PAYE21176 · Maintain payroll and correspondence details (Action Guide)
  • PAYE21181 · Maintain trade name (Action Guide)
  • PAYE21206 · Re-opening an employer record (Action Guide)
  • PAYE21210 · Re-opening years cancelled one year only
  • PAYE21216 · Re-starting an employer record (Action Guide)
  • PAYE21240 · Verification of deductions under CIS - up to 2007
  • PAYE21241 · Verification of deductions under CIS - up to 2007 (Action Guide)
  • PAYE21260 · Working post and BF review
  1. Employer records: maintain employer record: contents
  2. Employer records: maintain employer record: form AZ6

PAYE21110 | Employer records: maintain employer record: form AZ6

From HM Revenue & Customs · PAYE Manual

An employer, contractor or their agent may write directly to Debt Management and Banking (DMB) regarding their tax affairs.

These may involve, for example

  • Change of name

  • Closure of business

  • Insolvency

  • Underpayment / Overpayment

DMB will deal with the post as far as possible, but if action by the PAYE Employer Office is necessary DMB will forward the correspondence with an accompanying form AZ6. DMB will indicate what action should be considered on this form.

You must review the papers as normal post and take the appropriate action.

Returned post

If post (for example a reminder for payment) is returned RLS to DMB, they will check to see if another address is available.

If DMB is unable to locate another address it will

  • Set the RLS indicator on the employer record

  • Usually forward the correspondence to the PAYE Employer Office with a form RLS104 rather than a form AZ6

Where you receive a piece of RLS correspondence from DMB you must follow the guidance at subject 'RLS correspondence' PAYE21220.

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