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Contents

Official guidance
PAYE Manual

PAYE21000 · Employer records: maintain employer record

  • PAYE21001 · Introduction
  • PAYE21010 · Bankruptcies - reports to debt management office
  • PAYE21011 · Bankruptcies - reports to Debt Management Office (Action Guide)
  • PAYE21015 · Cancellation of an employer record
  • PAYE21020 · Cancelled one year only (COYO)
  • PAYE21022 · Cancelled one year only (COYO) - 2008 onwards (Action Guide)
  • PAYE21030 · Cessation of an employer record
  • PAYE21035 · Construction industry scheme (CIS) - up to 2007
  • PAYE21040 · Construction industry scheme (CIS) - 2008 onwards
  • PAYE21045 · Debt management office responsibilities
  • PAYE21050 · Deletion of an employer record
  • PAYE21055 · Dormant employer records
  • PAYE21065 · Employer compliance - employer irregularities
  • PAYE21070 · Employer debts - debt management review
  • PAYE21071 · Employer debts - debt management review (Action Guide)
  • PAYE21075 · Employer indicators
  • PAYE21080 · Employer notes
  • PAYE21090 · Employer segmentation
  • PAYE21095 · Employer segmentation - appeals and claims
  • PAYE21096 · Employer segmentation - appeals and claims (Action Guide)
  • PAYE21100 · EOY return and forms P14 - reviewing CY-1 errors
  • PAYE21105 · Filing
  • PAYE21110 · Form AZ6
  • PAYE21115 · Forms from Employer Compliance Units (internal use only)
  • PAYE21116 · Forms from Employer Compliance Units (Action Guide) (internal use only)
  • PAYE21120 · Incentive appeals
  • PAYE21125 · Indicators for EOY review
  • PAYE21130 · Insolvency of employer
  • PAYE21131 · Insolvency of employer (Action Guide)
  • PAYE21135 · Limited company and director details
  • PAYE21140 · Limited liability partnerships
  • PAYE21141 · Limited liability partnerships (Action Guide)
  • PAYE21145 · Linked schemes
  • PAYE21150 · Lost or destroyed records
  • PAYE21151 · Lost or destroyed records (Action Guide)
  • PAYE21155 · Machine listing
  • PAYE21156 · Machine listing (Action Guide)
  • PAYE21158 · Magnetic media
  • PAYE21160 · Maintain employer address
  • PAYE21163 · Changing contact details online using Structured Action Requests (SARS)
  • PAYE21165 · Maintain employer agent details
  • PAYE21170 · Maintain employer name
  • PAYE21175 · Maintain payroll and correspondence details
  • PAYE21180 · Maintain trade name
  • PAYE21185 · Memo from banking operations - new or cancelled sub account
  • PAYE21186 · Memo from banking operations - new or cancelled sub account (Action Guide)
  • PAYE21190 · Notification of a deceased employer
  • PAYE21200 · Reimbursements and advances
  • PAYE21201 · Reimbursements and advances (Action Guide)
  • PAYE21205 · Re-opening an employer record
  • PAYE21215 · Re-starting an employer record
  • PAYE21217 · RTI auto re-start
  • PAYE21220 · RLS correspondence
  • PAYE21221 · RLS correspondence (Action Guide)
  • PAYE21225 · SAP / SPP / OSPP / ASPP / ShPP / SNCP
  • PAYE21250 · View employees
  • PAYE21255 · View employer record
  • PAYE21021 · Cancelled one year only (COYO) - up to 2007 (Action Guide)
  • PAYE21025 · Cessation where the employer record is dormant
  • PAYE21085 · Employer-related electronic files
  • PAYE21161 · Maintain employer address (Action Guide)
  • PAYE21171 · Maintain employer name (Action Guide)
  • PAYE21176 · Maintain payroll and correspondence details (Action Guide)
  • PAYE21181 · Maintain trade name (Action Guide)
  • PAYE21206 · Re-opening an employer record (Action Guide)
  • PAYE21210 · Re-opening years cancelled one year only
  • PAYE21216 · Re-starting an employer record (Action Guide)
  • PAYE21240 · Verification of deductions under CIS - up to 2007
  • PAYE21241 · Verification of deductions under CIS - up to 2007 (Action Guide)
  • PAYE21260 · Working post and BF review
  1. Employer records: maintain employer record: contents
  2. Employer records: maintain employer record: filing

PAYE21105 | Employer records: maintain employer record: filing

From HM Revenue & Customs · PAYE Manual

This subject is presented as follows

Storing information
Weeding papers
Retention periods
Employer record pads (ER pads)
Annual review of ER pads
Employer notes on EBS
ER pad for larger schemes
Annual run of forms P35 returns
Annual run of forms P11D(b) returns
Annual run of forms P14 returns

Storing information

Most employer related information will be stored on the EBS computer system. Any information relating to the employer should be added to the employer notes facility using Function AMEND EMPLOYER NOTES. Where it is necessary to keep a paper copy of the information this will be stored in one of the following filing ranges.

Within each office there will be

  • A run of employer record (ER) pads

These will include a range for each of the following

  • The current tax year

And

  • Sufficient full tax years to ensure the 3 year retention period is fulfilled

  • Annual runs of P35 returns

  • Annual runs of forms P11D(b)

  • Annual runs of forms P14

And

  • Papers held by employer compliance

You must ensure that all papers are replaced efficiently in the correct range as soon as possible after being used. All ranges should be clearly labelled.

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Weeding papers

You should weed old papers from ER pads during day to day work.

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Retention periods

To ensure a consistent approach to the retention of employer records the HMRC guidance on retention periods should be followed.

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Employer record pads (ER pads)

These should be kept in a yearly run in a central location and easily accessible to staff. SR Folders should be used to store correspondence.

When creating an ER pad the front must be noted up as follows

  • Date opened

  • PAYE office number / ER pad reference / Year

  • ER pad reference must be unique throughout the Area

  • Date closed

When placing papers in the ER pad you must

  • Add an employer record reference on both the item and use Function AMEND EMPLOYER NOTES to record this reference on EBS notes. (Noting the reference enables the item to be located and returned to the correct ER pad)

  • For example - 402/12/06 Appeal re band of Employer Ref xxyyzz

  • File the papers in reference number order

  • Use your own judgement to close an ER pad when it is full. There is no fixed number of items to be kept in each ER pad

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Annual review of ER pads

You should carry out an annual review of ER pads. During this review destroy any ER pads that are older than the current tax year plus two full tax years to 5 April.

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Employer notes on EBS

Where the EBS notes field on an employer record is used up, the existing notes should be cleansed to allow room for new entries. If the field cannot be cleansed sufficiently then a screen print of the EBS notes should be taken. After the print has been taken EBS notes should be cleansed except for notes of a permanent nature and a note should be added to record that an EBS screen print is held in the ER Pad.

For Example - 402/12/06 EBS screen print 01/02/06 to 28/02/06 held in ER Pad

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ER pad for larger schemes

There are larger employers (for example councils, multi-national companies) that have unique requirements including regular correspondence and papers of a technical nature. These papers can be kept in an ER Pad created specifically for a large scheme. It is the responsibility of an officer or above to decide if an ER pad is needed for a particular employer and to ensure that they are managed correctly. These pads should be managed and disposed of in the same way as other ER pads.

For Example - 450/10/06 ER pad for xxxxxxx County Council

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Annual run of forms P35 returns

All paper employer annual return forms P35, including additions / amendments and corrections should be stored in an annual run in employer reference number order.

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Annual run of forms P11D(b) returns

All paper forms P11D(b) should be stored in an annual run in employer reference number order.

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Annual run of forms P14 returns

All paper forms P14 should be stored in an annual run in employer reference number order.

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