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Contents

Official guidance
PAYE Manual

PAYE21000 · Employer records: maintain employer record

  • PAYE21001 · Introduction
  • PAYE21010 · Bankruptcies - reports to debt management office
  • PAYE21011 · Bankruptcies - reports to Debt Management Office (Action Guide)
  • PAYE21015 · Cancellation of an employer record
  • PAYE21020 · Cancelled one year only (COYO)
  • PAYE21022 · Cancelled one year only (COYO) - 2008 onwards (Action Guide)
  • PAYE21030 · Cessation of an employer record
  • PAYE21035 · Construction industry scheme (CIS) - up to 2007
  • PAYE21040 · Construction industry scheme (CIS) - 2008 onwards
  • PAYE21045 · Debt management office responsibilities
  • PAYE21050 · Deletion of an employer record
  • PAYE21055 · Dormant employer records
  • PAYE21065 · Employer compliance - employer irregularities
  • PAYE21070 · Employer debts - debt management review
  • PAYE21071 · Employer debts - debt management review (Action Guide)
  • PAYE21075 · Employer indicators
  • PAYE21080 · Employer notes
  • PAYE21090 · Employer segmentation
  • PAYE21095 · Employer segmentation - appeals and claims
  • PAYE21096 · Employer segmentation - appeals and claims (Action Guide)
  • PAYE21100 · EOY return and forms P14 - reviewing CY-1 errors
  • PAYE21105 · Filing
  • PAYE21110 · Form AZ6
  • PAYE21115 · Forms from Employer Compliance Units (internal use only)
  • PAYE21116 · Forms from Employer Compliance Units (Action Guide) (internal use only)
  • PAYE21120 · Incentive appeals
  • PAYE21125 · Indicators for EOY review
  • PAYE21130 · Insolvency of employer
  • PAYE21131 · Insolvency of employer (Action Guide)
  • PAYE21135 · Limited company and director details
  • PAYE21140 · Limited liability partnerships
  • PAYE21141 · Limited liability partnerships (Action Guide)
  • PAYE21145 · Linked schemes
  • PAYE21150 · Lost or destroyed records
  • PAYE21151 · Lost or destroyed records (Action Guide)
  • PAYE21155 · Machine listing
  • PAYE21156 · Machine listing (Action Guide)
  • PAYE21158 · Magnetic media
  • PAYE21160 · Maintain employer address
  • PAYE21163 · Changing contact details online using Structured Action Requests (SARS)
  • PAYE21165 · Maintain employer agent details
  • PAYE21170 · Maintain employer name
  • PAYE21175 · Maintain payroll and correspondence details
  • PAYE21180 · Maintain trade name
  • PAYE21185 · Memo from banking operations - new or cancelled sub account
  • PAYE21186 · Memo from banking operations - new or cancelled sub account (Action Guide)
  • PAYE21190 · Notification of a deceased employer
  • PAYE21200 · Reimbursements and advances
  • PAYE21201 · Reimbursements and advances (Action Guide)
  • PAYE21205 · Re-opening an employer record
  • PAYE21215 · Re-starting an employer record
  • PAYE21217 · RTI auto re-start
  • PAYE21220 · RLS correspondence
  • PAYE21221 · RLS correspondence (Action Guide)
  • PAYE21225 · SAP / SPP / OSPP / ASPP / ShPP / SNCP
  • PAYE21250 · View employees
  • PAYE21255 · View employer record
  • PAYE21021 · Cancelled one year only (COYO) - up to 2007 (Action Guide)
  • PAYE21025 · Cessation where the employer record is dormant
  • PAYE21085 · Employer-related electronic files
  • PAYE21161 · Maintain employer address (Action Guide)
  • PAYE21171 · Maintain employer name (Action Guide)
  • PAYE21176 · Maintain payroll and correspondence details (Action Guide)
  • PAYE21181 · Maintain trade name (Action Guide)
  • PAYE21206 · Re-opening an employer record (Action Guide)
  • PAYE21210 · Re-opening years cancelled one year only
  • PAYE21216 · Re-starting an employer record (Action Guide)
  • PAYE21240 · Verification of deductions under CIS - up to 2007
  • PAYE21241 · Verification of deductions under CIS - up to 2007 (Action Guide)
  • PAYE21260 · Working post and BF review
  1. Employer records: maintain employer record: contents
  2. Employer records: maintain employer record: lost or destroyed records

PAYE21150 | Employer records: maintain employer record: lost or destroyed records

From HM Revenue & Customs · PAYE Manual

Notification that records are lost / destroyed

Employers deduction records may be lost or destroyed for example because of fire or theft.

You may be notified of this in any of the following ways

  • By the employer

  • Another office or section

The PAYE section must be notified of the circumstances as they arise so that they can arrange for the following if required

  • The issue of duplicate notices of coding

  • The completion of duplicate deduction working sheets

It must be established whether the employer / contractor has enough information to reconstruct duplicate records.

The employer record can be reconstructed

In this event the PAYE section will issue duplicate documentation. The employer unit will then make a note on the computer record by entering the ‘RECONSTRUCT’ year related indicator. See ‘Employer indicators’ (PAYE21075) for further information. This will indicate the scheme is to be reviewed on receipt of the employer annual return.

Records cannot be reconstructed

Where the employer does not have sufficient information to reconstruct their records and there are employees a report must be made to the Debt Management Office. The Debt Management Office will try to reconstruct the record with the employer. Where it is not possible to obtain accurate details the Debt Management Office may use estimated details or inform you that an amount has been treated as a Permanent Overpayment.

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